Bugs

[FQ_Dom]

Please, share as many details as possible, such as the location where the bug happened or what exactly were you doing when it happened.

Feel free to include screenshots or videos of the issue too.


If you're experiencing any kind of crashes or FPS stuttering, make sure to update your drivers too, as that's what usually helps players to resolve these issues.

[Therman Assneck]

Originally posted by NeverTooOld:

Originally posted by Therman Assneck:

I am having a similar problem. When it opens the main menu stretches across both my screens and all I can see is the new game button in the bottom center of the right screen. I can press the new game button. I have 2 1920x1080 monitors & and a GeForce GTX 1080 Graphics card.

I had this problem then I found a discussion which suggested to the following:-

"Hello if you have resolution problem follow these steps it helped me
Launch Steam on your PC.
Head to your library.
Look for the game you want to adjust.
Right-click it and select “Properties.”
Pick “Set Launch Options.”
Paste “ -windowed ” in the text box (without quotation marks).
Save the settings.
Launch the game to see if it works."

This allowed the game to load in windowed mode I then changed the video settings in game to boarderless and this seemed to work, note the fullscreen option did not work.

This worked thanks

[DarkDreamer]

The game is very poorly optimized. I can't access the second part after the theater scene without crashing the GPU.
As I know, there is a big city there and something needs to be done about this in terms of optimization, since constant long loading times when entering and exiting locations in a big city are annoying.
List of smaller annoyances:
- Don't make the load, save and delete buttons next to each other, this is a bad decision.
- Inventory, why is it different for each group member? With such an interface, a common one is more convenient.
- Inventory sorting is a must, you can even add tabs at the top for quick sorting by item class.
- The meaning of the dice in the weapon characteristics is unclear 6 + 1d4 is the same as 7-10 damage (or 8 + 1d10 is 9-18), so it is much clearer to compare different types of weapons.
- It would be nice to leave standard response options in dialogues if the response with the characteristics check (persuasion, for example) did not pass. And not end everything with a complete failure.
- Why are the portraits of the main character already created, can't we use the face that the player creates? Otherwise, what's the point of fine-tuning the face if it's not visible?
- Your choice, but racial diversity is not observed. We have tall, short and long-eared human. There is no sense of other non-human races.
- Some other errors have already been discussed above in the topic.

The game has good potential but it needs some improvement. I hope for you.

[juliejayne]

Originally posted by DarkDreamer:

The game is very poorly optimized. I can't access the second part after the theater scene without crashing the GPU.
As I know, there is a big city there and something needs to be done about this in terms of optimization, since constant long loading times when entering and exiting locations in a big city are annoying.

What GPU are you running. Mine is a RX 5700 XT and has had no issue with running this game, certainly no crashing.

[DarkDreamer]

Originally posted by juliejayne:

Originally posted by DarkDreamer:

The game is very poorly optimized. I can't access the second part after the theater scene without crashing the GPU.
As I know, there is a big city there and something needs to be done about this in terms of optimization, since constant long loading times when entering and exiting locations in a big city are annoying.

What GPU are you running. Mine is a RX 5700 XT and has had no issue with running this game, certainly no crashing.

Meets the minimum requirements. But crashes when switching from the port with an error not enough memory, despite the fact that there are still free resources. And the game itself runs well on Epic settings. On low settings the result is the same. There is something wrong with optimization. BG3 and ELDEN RING run well.

[juliejayne]

Originally posted by DarkDreamer:

Originally posted by juliejayne:

What GPU are you running. Mine is a RX 5700 XT and has had no issue with running this game, certainly no crashing.

Meets the minimum requirements. But crashes when switching from the port with an error not enough memory, despite the fact that there are still free resources. And the game itself runs well on Epic settings. On low settings the result is the same. There is something wrong with optimization. BG3 and ELDEN RING run well.

Just blaming the game is not going to help anyone. YES it does need much better optimisation, but taking part in an EA game is part of that. Learning where it fails on your hardware, but not on mine or someone elses, so that the Devs have a better idea where to look.
Not enough memory error, could be GPU memory. Or some other memory, I did note that at about that point in the game the RAM usage shot up over 16 GB, so if people only have 16 GB, then they would be needing paging file memory, which may or may not cause issues but would quite likely cause a slowdown.

[[SAT]akolith]

Originally posted by Therman Assneck:

Originally posted by NeverTooOld:

I had this problem then I found a discussion which suggested to the following:-

"Hello if you have resolution problem follow these steps it helped me
Launch Steam on your PC.
Head to your library.
Look for the game you want to adjust.
Right-click it and select “Properties.”
Pick “Set Launch Options.”
Paste “ -windowed ” in the text box (without quotation marks).
Save the settings.
Launch the game to see if it works."

This allowed the game to load in windowed mode I then changed the video settings in game to boarderless and this seemed to work, note the fullscreen option did not work.

This worked thanks

It works, thanks.

[mintarka]

Hello All
Just played the game, its spoken dialog some times stutters and repeats its self. Plus there are semi regular lag spikes in the game. I checked its not my new PC

[bleys81]

Hi. I have a problem with walking. I click to go somewhere and my character goes complitely elswhere. Its extremely bad during fights. For example. In the city i was attacked by 3 thugs and i wanted michel to go to them and hit with the hammer but he moved pass them and couldn't reach anyone. And this happens all the time. During play through i am able to walk only by holding the left mouse button. But during fights its impossible.

[DarkDreamer]

Unfortunately, despite all attempts, the game crashes with an error when leaving the port:
"Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."
There is still 75% free memory. And video memory too. Neither the swap file nor anything helps. I will wait for better optimization and resource usage.
And I do not blame the game, but write about its problems in the bugs section.

[juliejayne]

Originally posted by DarkDreamer:

Unfortunately, despite all attempts, the game crashes with an error when leaving the port:
"Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."
There is still 75% free memory. And video memory too. Neither the swap file nor anything helps. I will wait for better optimization and resource usage.
And I do not blame the game, but write about its problems in the bugs section.

So how much Video RAM does your GPU card have? Have you cleared your Cache files especially the shader caches files.

[DarkDreamer]

Originally posted by juliejayne:

So how much Video RAM does your GPU card have? Have you cleared your Cache files especially the shader caches files.

Yes. 1080 8 Gb and 16 Gb memory. I don't know what is wrong. I use GOG version game.

[juliejayne]

Minimum requirements
Graphics:
Nvidia® GeForce™ RTX 1660 6 GB VRAM or
AMD® Radeon™ 5700 XT 6 GB VRAM

So, whilst you have sufficient VRAM, a 1080 GPU is clearly going to struggle as you have discovered.

[JIK]

noticed freeze on patch notes but game still freezes for seconds at time when at close to end of current content.

[Ruwa]

Is there an email or something way I can send a video to show what I'm experiencing? I took it on my phone and figure it would help show what I'm dealing with

[FQ_Dom]

Originally posted by Ruwa:

Is there an email or something way I can send a video to show what I'm experiencing? I took it on my phone and figure it would help show what I'm dealing with

You can upload it to Dropbox (or any other file-sharing platform) and post the link here. Alternatively, feel free to use the New Arc Line Discord server

https://discord.gg/enAVFHEANh