inZOI
file size exceeds the maximum limit?
I just built a house and would like to share it on canvas, however it doesn't let me upload it, i tried to restart the game many times and it still keeps showing"Your creation's file size exceeds the maximum limit".
I also tried deleting some customized items or 3D print items and it still doesn't work...

does anyone know if this is a bug or is there something else I should try to fix this?? Thank you!
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Showing 1-14 of 14 comments
Syn[a] Apr 17 @ 10:16pm 
there is a limit for uploading. the message says that your build is larger than the upload limit.

example: Canvas says anything larger than 500 MB may not be uploaded. but your file is 1.1 GB then you won't be able to upload it.

Edit: If your house is too overloaded with items, it might have too much MB.
You can view your data in the Inzoi folder in Documents. I think
Last edited by Syn[a]; Apr 17 @ 10:24pm
Vinagrette Apr 18 @ 12:50am 
Originally posted by Syna:
there is a limit for uploading. the message says that your build is larger than the upload limit.

example: Canvas says anything larger than 500 MB may not be uploaded. but your file is 1.1 GB then you won't be able to upload it.

Edit: If your house is too overloaded with items, it might have too much MB.
You can view your data in the Inzoi folder in Documents. I think

understood, do you know what's the size limit for the house?
Xautos Apr 18 @ 2:02am 
You'll have to remove some stuff from your lot you built and bring the file size down. if you littered it with too much props, those can go or get reduced at least.
Syn[a] Apr 18 @ 3:16am 
Originally posted by Vinagrette:
Originally posted by Syna:
there is a limit for uploading. the message says that your build is larger than the upload limit.

example: Canvas says anything larger than 500 MB may not be uploaded. but your file is 1.1 GB then you won't be able to upload it.

Edit: If your house is too overloaded with items, it might have too much MB.
You can view your data in the Inzoi folder in Documents. I think

understood, do you know what's the size limit for the house?

No, not exactly. Google says Canvas has an upload limit of 500mb.
but canvas is a third party software i think.. so I have no idea what Krafton has set as Maxupload for Inzoi

Edit: I can't test. all my stuff in the folder is not much bigger than 3mb (3,16mb my largest file). Documents\inZOI\Canvas\MySites
Last edited by Syn[a]; Apr 18 @ 3:23am
Vinagrette Apr 18 @ 12:03pm 
Originally posted by Syna:
Originally posted by Vinagrette:

understood, do you know what's the size limit for the house?

No, not exactly. Google says Canvas has an upload limit of 500mb.
but canvas is a third party software i think.. so I have no idea what Krafton has set as Maxupload for Inzoi

Edit: I can't test. all my stuff in the folder is not much bigger than 3mb (3,16mb my largest file). Documents\inZOI\Canvas\MySites

Thank you for your explanation, that helps a lot for me to understand how this works. However, i checked the file size you mentioned and it shows that the size of my house is only 1.76 MB? so i think it's not because of the size issue?? I'm so confused about all this ;(
Vinagrette Apr 18 @ 12:05pm 
Originally posted by Xautos:
You'll have to remove some stuff from your lot you built and bring the file size down. if you littered it with too much props, those can go or get reduced at least.

I checked the house file size and it's only 1.7MB, is it too big to upload?? It doesn't make sense lol
Vinagrette Apr 18 @ 12:23pm 
Originally posted by Syna:
Originally posted by Vinagrette:

understood, do you know what's the size limit for the house?

No, not exactly. Google says Canvas has an upload limit of 500mb.
but canvas is a third party software i think.. so I have no idea what Krafton has set as Maxupload for Inzoi

Edit: I can't test. all my stuff in the folder is not much bigger than 3mb (3,16mb my largest file). Documents\inZOI\Canvas\MySites

Here's an update: I deleted all the 3D printed items and customized objects (like custom sheets or drawings). Basically, everything in the house is now default from the base game — and it finally let me upload it.

So I can confirm it's not really a size issue. It seems the system doesn't allow you to upload a house if it contains even one 3D printed item.
Vinagrette Apr 18 @ 12:23pm 
Originally posted by Xautos:
You'll have to remove some stuff from your lot you built and bring the file size down. if you littered it with too much props, those can go or get reduced at least.

Here's an update: I deleted all the 3D printed items and customized objects (like custom sheets or drawings). Basically, everything in the house is now default from the base game — and it finally let me upload it.

So I can confirm it's not really a size issue. It seems the system doesn't allow you to upload a house if it contains even one 3D printed item.
Xautos Apr 18 @ 12:32pm 
Originally posted by Vinagrette:
Originally posted by Xautos:
You'll have to remove some stuff from your lot you built and bring the file size down. if you littered it with too much props, those can go or get reduced at least.

Here's an update: I deleted all the 3D printed items and customized objects (like custom sheets or drawings). Basically, everything in the house is now default from the base game — and it finally let me upload it.

So I can confirm it's not really a size issue. It seems the system doesn't allow you to upload a house if it contains even one 3D printed item.

well, at least you found the problem. good to know you can get it uploaded. The 3d printed objects themselves would need to uploaded besides the lot, and if you had too many i suspect would have put it right over the limit.
Syn[a] Apr 18 @ 3:17pm 
Originally posted by Vinagrette:
Originally posted by Syna:

No, not exactly. Google says Canvas has an upload limit of 500mb.
but canvas is a third party software i think.. so I have no idea what Krafton has set as Maxupload for Inzoi

Edit: I can't test. all my stuff in the folder is not much bigger than 3mb (3,16mb my largest file). Documents\inZOI\Canvas\MySites

Thank you for your explanation, that helps a lot for me to understand how this works. However, i checked the file size you mentioned and it shows that the size of my house is only 1.76 MB? so i think it's not because of the size issue?? I'm so confused about all this ;(

you welcome..
then I don't know what the reason is.
then it might be a bug or one of the custom items and 3d items is causing this. that triggers an error.


Originally posted by Vinagrette:

Here's an update: I deleted all the 3D printed items and customized objects (like custom sheets or drawings). Basically, everything in the house is now default from the base game — and it finally let me upload it.

So I can confirm it's not really a size issue. It seems the system doesn't allow you to upload a house if it contains even one 3D printed item.

good that it worked, too bad that you had to delete all the custom and 3d items.
What is the point of having the feature then? I spent many hours editing a build video and those items are what makes the build special. I now cannot post a gallery link on youtube. Ridiculous! Wasted time.
Aeradic May 15 @ 2:03pm 
Originally posted by Syna:
then I don't know what the reason is.
then it might be a bug or one of the custom items and 3d items is causing this. that triggers an error.
Is it possible that the restriction on downloading custom 3D objects is set on purpose? It might not be a bug. It might be an order. So that players download custom 3D objects and other user content only from the author's page. It makes sense.
Syn[a] May 15 @ 2:59pm 
It could also be a performance-related setting. For example, only 5,000 deko items are allowed per house. (example number) more items more to load. that Inzoi limiting this.
Especially in EA, where they haven't optimized it yet. that they also limit the upload.
that other users who download it don't have the same problem.
The downloader might have a worse PC than the house builder. and has problems loading so many objects.
Aeradic May 15 @ 3:23pm 
Originally posted by Syna:
It could also be a performance-related setting. For example, only 5,000 deko items are allowed per house. (example number) more items more to load. that Inzoi limiting this.
Especially in EA, where they haven't optimized it yet. that they also limit the upload.
that other users who download it don't have the same problem.
The downloader might have a worse PC than the house builder. and has problems loading so many objects.
That makes sense too, I didn't think of that.
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