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as there is so many things that it could be.
16GB RAM, windows 11. i thought it mightve been the c++ but idk
if your under 2 hours game play you can request a refund from steam and that is all i can do to help as i just do not know.
do not play with your registry if you do not know what you are doing.
if you have on going problems then i would suggest doing a fresh install of windows yes it is a pain but it will fix many of your problems.
even more so if that is a second hand laptop maybe there was a reason why they got rid of it.