SUPPORT FOR INTEL ARC GRAPHICS CARD

[Mateunix]

I have a Intel Arc A580 8GB, which should be enough to run the game at least on low settings, but the game says "The game may not run due to the devices limited graphics card perfomance".
Is there a solution for that, or should I refund the game?

[Arc]

Go to Steam client > Help > System Information

Copy and paste here the following info:

CPU Brand:
Driver: 
Driver Version: 
Driver Date: 
DirectX Card: 

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:

Edition
Version
OS build

[Mateunix]

CPU Brand: AMD Ryzen 5 7600 6-Core Processor
Driver: Intel Mesa Intel(R) Arc(tm) A580 Graphics (DG2)
Driver Version: 4.6 (Compatibility Profile) Mesa 25.0.2-cachyos1.2

"CachyOS" (64 bit)
Kernel Name: Linux
Kernel Version: 6.14.0-3-cachyos

[thedios]

Originally posted by Arc:

Go to Steam client > Help > System Information

Copy and paste here the following info:

CPU Brand:AMD Ryzen 7 7800X3D 8-Core Processor
Driver: AMD Radeon(TM) Graphics
Driver Version: 31.0.14046.0
Driver Date: 3 29 2023
DirectX Card: NVIDIA GeForce RTX 2070 SUPER

검색된 SLI 또는 Crossfire 없음
기본 디스플레이 해상도: 2560 x 1440
데스크톱 해상도: 4480 x 1440
기본 디스플레이 종류: 27.44" x 15.43" (31.46" diag), 69.7cm x 39.2cm (79.9cm diag)
기본 버스: PCI Express 16x
기본 VRAM: 512MB
지원되는 MSAA 모드: 2x 4x 8x
사운드 카드:
오디오 장치: 스피커(3- High Definition Audio De
메모리:
RAM: 64734Mb
VR 하드웨어:
VR 헤드셋: 검색 결과 없음
기타:
UI 언어: 한국어 (Korean)
매체 종류: 미정
전체 하드 디스크 여유 공간: 17871902MB
최대 여유 하드 디스크 블록: 6680373MB
OS 설치일: 12 18 2020
게임 컨트롤러: None 검색됨
MAC 주소 해시: cd7efb89c302f0f71d38ac5e4056ab1c773de71d

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:

 
Edition Windows 10 pro
Version 2004
OS build 19041.388

[Arc]

Originally posted by Mateunix:

CPU Brand: AMD Ryzen 5 7600 6-Core Processor
Driver: Intel Mesa Intel(R) Arc(tm) A580 Graphics (DG2)
Driver Version: 4.6 (Compatibility Profile) Mesa 25.0.2-cachyos1.2

"CachyOS" (64 bit)
Kernel Name: Linux
Kernel Version: 6.14.0-3-cachyos

If you try the game under supported OS (Windows) it should work, as expected.

From what I saw on Marvel Rivals (another UE5 game), people reported that Intel ARC drivers under Linux do not correctly support int64 atomics in main branch of Mesa driver, though there should be some upstream improvements already so you may experiment.

Originally posted by thedios:

...

Driver Version: 31.0.14046.0
Driver Date: 3 29 2023
...
Version 2004
OS build 19041.388

Your OS does not support DX12 Agillity SDK, your AMD GPU driver is 2 years old, and you probably did not update the Nvidia one either.

It is required by this:
https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#os-with-agility-sdk-support

[Mateunix]

Originally posted by Arc:

Originally posted by Mateunix:

CPU Brand: AMD Ryzen 5 7600 6-Core Processor
Driver: Intel Mesa Intel(R) Arc(tm) A580 Graphics (DG2)
Driver Version: 4.6 (Compatibility Profile) Mesa 25.0.2-cachyos1.2

"CachyOS" (64 bit)
Kernel Name: Linux
Kernel Version: 6.14.0-3-cachyos

If you try the game under supported OS (Windows) it should work, as expected.

From what I saw on Marvel Rivals (another UE5 game), people reported that Intel ARC drivers under Linux do not correctly support int64 atomics in main branch of Mesa driver, though there should be some upstream improvements already so you may experiment.

Originally posted by thedios:

...

Driver Version: 31.0.14046.0
Driver Date: 3 29 2023
...
Version 2004
OS build 19041.388

Your OS does not support DX12 Agillity SDK, your AMD GPU driver is 2 years old, and you probably did not update the Nvidia one either.

It is required by this:
https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#os-with-agility-sdk-support

I will look into it, thanks!

[NOBI]

Doesn't work on ARC A550M it just doesn't use this video card instead it uses the built-in one, you can't change the selection in the settings