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First of all, we sincerely apologize for any inconvenience this may have caused you.
Thank you as well for taking the time to report the issue, even though it may have been an unpleasant experience.
To help us assist you more effectively, could you please provide the following information?
- The exact date and time the issue occurred
- A detailed description of the situation
- Relevant screenshots or video clips (if available)
For a prompt and thorough investigation, we kindly ask that you submit your report through our official support page: https://support.playinzoi.com
We will carefully review the details and do our best to resolve the issue.
Thank you again.