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Alrunara Mar 25 @ 11:15am
Connection to Canvas Lost
Trying to upload my work to Canvas, but can't. A window keeps popping up saying that the connection has been lost: "Connection to Canvas Lost. You are offline. Please check your connection to Canvas". But it's not lost... I'm not offline, i'm online. And I can easily connect to Canvas via the website... But not in the game. In the game it says "Connection to Canvas Lost". Help, I don't want to lose my work. I want to load them to Сanvas.
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Showing 1-10 of 10 comments
Omisimmt Mar 26 @ 3:03am 
Today 3/25 I can not open Canvas in game too. I only get a blank white page, but in browser it works. So lets hope it will get fixed. For now save property prefix on the top the arrow in the box. And when you go out save. Good luck!
#1
Miss Spriggan Mar 26 @ 3:17am 
Same, I'm sure they're sorting things out for EA launch..hope so, I have made some unique Zoids took me hours :D
#2
Alrunara Mar 26 @ 3:40am 
Originally posted by Omisimmt:
Today 3/25 I can not open Canvas in game too. I only get a blank white page, but in browser it works. So lets hope it will get fixed. For now save property prefix on the top the arrow in the box. And when you go out save. Good luck!


Originally posted by Miss Spriggan:
Same, I'm sure they're sorting things out for EA launch..hope so, I have made some unique Zoids took me hours :D
Same :D but not ZOI, I made several houses. it would be a pity to lose them :D

I also wrote to support. They replied that they were looking into it. Soooo... Waiting :D
#3
Miss Spriggan Mar 26 @ 3:50am 
@Alrunara fingers crossed.
#4
Meralie Mar 26 @ 3:59am 
They have already responded to the problem in their official Discord channel and are currently investigating the bug :).
#5
fruitlooper96 Apr 2 @ 3:16pm 
I'm still having this issue, anyone else or just me? April 2, 2025
#6
Alrunara Apr 2 @ 3:22pm 
Originally posted by fruitlooper96:
I'm still having this issue, anyone else or just me? April 2, 2025

Yes, I still have this problem too :(
#7
Alrunara Apr 2 @ 3:23pm 
Originally posted by fruitlooper96:
I'm still having this issue, anyone else or just me? April 2, 2025

Do you have UID displayed in the game settings? or is it also not displayed like mine?
#8
fruitlooper96 Apr 3 @ 11:28am 
Originally posted by Alrunara:
Originally posted by fruitlooper96:
I'm still having this issue, anyone else or just me? April 2, 2025

Do you have UID displayed in the game settings? or is it also not displayed like mine?

Not displayed. In my settings > game information > the UID is blank. And still can't connect to canvas.
#9
Alrunara Apr 3 @ 4:58pm 
Originally posted by fruitlooper96:
Originally posted by Alrunara:

Do you have UID displayed in the game settings? or is it also not displayed like mine?

Not displayed. In my settings > game information > the UID is blank. And still can't connect to canvas.

yes, same :'(
#10
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inZOI > General Discussions > Topic Details
Date Posted: Mar 25 @ 11:15am
Posts: 10

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