⚠️*TROUBLESHOOTING COMPILATION* Start here ⚠️

[Ferocius]

*THIS POST IS CONSTANTLY UPDATED AS ANY NEW SOLUTION IS FOUND AND ADDED*

I decided to create this standalone post of several solutions to technical issues happening to some players. Will keep updating if more solutions come to work.

Let’s start:

Is your Windows user Administrator? Make sure that your Windows user have Administrator privileges. Having a standard/non-admin user could have issues with certain authentications.

Do you use a third party antivirus software instead of the built-in Windows Security Defender? Some third-party security softwares can have issues with games and anti-cheat systems. If you are careful with clicking on links and what you install, you can perfectly manage with the build-in Windows Security Defender and avoid many issues.

Did you joined the Windows Insider Program? The Windows Insider Program is a Microsoft initiative that allows users to test pre-release versions of the Windows operating system. This will install early access builds with many potential issues. Basically, Windows Insider builds often result in incompatible versions of Windows for Easy Anti-Cheat and many other systems.

Clean Steam Download Cache. On Steam go to settings > Downloads > and click on the Clean Cache button. This is another possible fix.

Add the C:\Program Files (x86)\Steam folder to your antivirus exception list. This will tell the anti-virus to leave Steam alone and avoid potential issues. Some games will even load faster.

Rght-click on both the C:\Program Files (x86)\Steam\Steam.exe and the C:\Program Files (x86)\Steam\steamapps\common\SMITE 2\Windows\Hemingway.exe executable > Properties > Compatibility > and check the “Run this program as Administrator” box. This has been proven to fix many player’s issues. Although sometimes it can be the opposite specifically for the Hemingway.exe since the solution for some was to actually uncheck the “Run this program as Administrator“ on the Hemingway.exe so, do your testing. DO NOT leave Hemingway.exe running as administrator if it didn’t fixed it.

Go to Windows Settings > Gaming > Game Mode > Graphics > Add an app (Browse) > C:\Program Files (x86)\Steam\steamapps\common\SMITE 2\Windows\Hemingway.exe > Once added to the list, click on it and select for High Performance. Sometimes Windows decide that your game will use the integrated card instead of the dedicated Nvidia/AMD card and this step fixed this issues.

Run cmd or windows powershell as administrator. Use the Windows search bar for one of these (preferably Powershell since it is a more modern utility) and when the app shows up, right-click on it and Run as Administrator. This is important.

Type the following commands, one by one. Wait for each command to finish its task then continue with the next:

DISM /Online /Cleanup-Image /CheckHealth

sfc /scannow

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

This will do a health check for Windows file system and integrity. Just to cover all bases.

Make sure that your Windows Update is all up to date and your videocard drivers too.

Many users are not aware that their videocard drivers are outdated and there are confirmed issues with older drivers that are the direct cause of crashes, games not loading, performance issues, stutter, etc. It is critical to have updated drivers. Another issue that could happen is that automatic driver update might not work as intended, so it is recommended that if you are having issues yet, you do a manual download and “clean” install of fresh drivers.

“Clean Install” is an option during the installation process that will uninstall any older drivers and shader cache, leaving no trail of older software thus preventing any mixup with the new one (clean install will also reset any driver profile configurations you have changed or made, like set max FPS, vsync preferences you changed, etc so you will need to do these again). Here’s the ♥♥♥♥♥♥♥♥ links for Intel, Nvidia and AMD manual driver downloads:

Intel Drivers: https://www.intel.com/content/www/us/en/support/products/80939/graphics.html

Nvidia Drivers:
https://www.nvidia.com/en-us/drivers/

AMD/Radeon Drivers:
https://www.amd.com/en/support/download/drivers.html

For knowledge and reference: There is an utility called DDU (Display Driver Uninstaller) that can completely wipe any possible trace or left overs of any display driver of your choosing, making sure that there is no issues related to any old drivers left. This must be used very carefully and at your own risk so, educate yourself very well with tutorials and videos before going for it.

Now, having your drivers fully updated, if you didn’t do a Clean Install, manually delete all shader cache (both integrated like Intel and dedicated like Nvidia/AMD videocard) so the games rebuild them all with these latest drivers and there’s no mixup. You can google how to properly delete all shader cache.
(For Nvidia specifically, hold Winkey + R or search “Run” and in the run bar, paste this: %USERPROFILE%\AppData\LocalLow\NVIDIA\PerDriverVersion\DXCache and delete all files in that folder. Those are the shader cache files).

If you have an Nvidia card, try disabling Nvidia Gsync for Smite 2 specifically and limit the framerate to something a bit lower than your monitor refresh rate via driver. If at the end of all these troubleshooting the game runs fine, you can test re-enabling Gsync and see if it works.

Potential fix for EasyAntiCheat error 30005 - Create File Failed with 32

Go to the EasyAntiCheat Folder usually in "C:\Program Files (x86)\EasyAntiCheat".

Delete the "EasyAntiCheat.sys" file.

Start your game again. This will repair/rebuild the file and potentially fix the problem (It is possible that you might need to do a fresh reboot of Windows to do this in case it says that the file is currently in use by a process.)

Check your Windows installation for rootkits. A "rootkit" in cybersecurity is a type of malicious software that provides an attacker with privileged, administrator-level access to a computer system while actively concealing its presence, essentially allowing them to control a machine without the user's knowledge and making it very difficult to detect; the term "root" refers to the highest level of administrative access on a system, like on Unix or Linux machines, while "kit" refers to the collection of tools used to achieve this access. Malwarebytes has a good free anti-rootkit tool:

https://www.malwarebytes.com/solutions/rootkit-scanner

I know there are some programs that heavily interfere with some games and anti-cheat systems. Some i know:

Asus Armory Crate, Asus Aura Sync, RGB Fusion, AVG, Avast, Bullguard Anti-virus, Norton Antivirus, Kaspersky, Corsair ICue RGB Software, Reshade, Wireshark, JoyToKey, Keys2Xinput, sometimes DS4Windows, and there might be more.

(Note: There’s a chance that EAC has or will update somehow to fix these incompatibilities).

Via your videocard drivers, limit the max FPS on Smite 2 to something less than your monitor max Hz.

Right-click on your installed game drive > Properties > Tools > and do both Error Checking and Optimize and Defragment Drive to make sure everything is in order.

As a testing step, on Steam right-click on Smite 2 > Properties > and disable Steam Overlay. This will boost performance but you won’t see the Achievements or Steam friends messages popping or buy Diamonds while the overlay is disabled. Just for testing.

Update your computer BIOS to the latest. Especially if you have an Intel 13th/14th gen processor. This has proven to fix issues with some users.


Check all these, reboot and try again. Hope these helps. Let us know.

[gimgam]

Having this issue still. I have tried every single step listed except the last but havent had a solution - cmd scan, reinstall, clean driver install + bios update, disable gsync + frame cap, giving the hemmingway + smite run as admin priveleges, launching in dx11, malwarebytes rootkit scan, clean steam cacche, deleting shader cahce, even tried installing through epic games - still crashes right after the music on the georgia peach logo.

[DURATESTON]

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kernel32
ntdll

I've tried everything, I've wasted the whole day trying to solve it. I even bought a new video card just to play the game and the error persists.

[LeadFedTurtle]

I am experiencing Audio glitches Where i lose sound completely in the middle of a match.
is there anything I can do to fix it?

[Aurum]

Restarting my PC every time I want to launch this game just so I can delete the EAC file is ridiculous.

[Ferocius]

Diposting pertama kali oleh Aurum:

Restarting my PC every time I want to launch this game just so I can delete the EAC file is ridiculous.

Your PC has a serious OS issue. The EAC version of Smite 2 happens to clash with it, as some other newer versions of it like some people having the same problem with Diablo 4 and other games.

This mean you haven’t properly done a full health check on your Windows, but most people don’t know how to do this, that’s why i created this post.

There are plenty of people like me that never ever have any issues at all. What does this tells you?

[Vaalravn]

Diposting pertama kali oleh xFallenrangerx:

After the new update, i'm now getting the black screen at the apple symbol, then it crashes. I've tried all of the following steps with no luck. Any more recommendations?

I'm having the exact same problem.
Black screen after the Georgia Apple(peach?) screen, then it just sits on a black screen until I use task manager to close the application.

I have gone through all the fixes in the original post, unistalled, reinstalled, clean install, added prefomrance mode in Windows games and still nothing.
The furthest I've gotten is by launching through Nvidia, then at least I can get to the title screen but am met with a Log In authentication error so.. Still stumped.

Any work arounds that haven't been highlighted as of yet would be greatly appreciated.
As is all the work put in so far by @Ferocius

[Ferocius]

Diposting pertama kali oleh Vaalravn:

Diposting pertama kali oleh xFallenrangerx:

After the new update, i'm now getting the black screen at the apple symbol, then it crashes. I've tried all of the following steps with no luck. Any more recommendations?

I'm having the exact same problem.
Black screen after the Georgia Apple(peach?) screen, then it just sits on a black screen until I use task manager to close the application.

I have gone through all the fixes in the original post, unistalled, reinstalled, clean install, added prefomrance mode in Windows games and still nothing.
The furthest I've gotten is by launching through Nvidia, then at least I can get to the title screen but am met with a Log In authentication error so.. Still stumped.

Any work arounds that haven't been highlighted as of yet would be greatly appreciated.
As is all the work put in so far by @Ferocius

I’ll try and help you directly, added you.

[TacoAmigo]

My Smite 2 also keeps crashing on startup, right at the Georgia logo the game just closes itself. Has there been a fix guide for the game?

Turns out Windows Defender was stopping Smite from running

[Ferocius]

Diposting pertama kali oleh TacoAmigo:

My Smite 2 also keeps crashing on startup, right at the Georgia logo the game just closes itself. Has there been a fix guide for the game?

Added you, let’s help.

[antmega]

Has there been any other fixes recently? My game started crashing on the Georgia loading screen since the OB5 update. I have tried everything on this list and it's still not working.

[Ferocius]

Diposting pertama kali oleh antmega:

Has there been any other fixes recently? My game started crashing on the Georgia loading screen since the OB5 update. I have tried everything on this list and it's still not working.

Add me. I’ll assist you a bit later.

[antmega]

Diposting pertama kali oleh antmega:

Has there been any other fixes recently? My game started crashing on the Georgia loading screen since the OB5 update. I have tried everything on this list and it's still not working.

After downloading the Nvidia hotfix and running a clean installation, it seems to have fixed the problem.

[Munashe13]

My Resolution:
I was experiencing this issue on March 24th after updating my AMD graphics card (7900 GRE) and I tried setting everything so "Run as Admin", as advised. But the actual solution for me was to just set everything back to its default as in "running everything without Admin" as it worked for me.

[xƝƟƟƁx]

avoid this ♥♥♥♥, This game is poorly implemented, don't defend what started broken.

[I'm just Ken]

None of the methods helped me. Are there any updates regarding crashes after the Peach logo? I've also noticed that the Xbox version seems to be working fine.