bug

[wwywdg]

Is there an archive location? I'm experiencing a pernicious bug, after selecting the option to go anywhere, it gets stuck and then goes to a white screen

[wwywdg]

I found the archive.

[IssyBee]

Yikes, that doesn't sound fun. If you're able to give more details about the bug, the team can look into it.

[kit4t4]

Originally posted by IssyBee:

Yikes, that doesn't sound fun. If you're able to give more details about the bug, the team can look into it.

I also encountered the same problem
Same with other friends

[kit4t4]

Originally posted by wwywdg:

I found the archive.

Have you solved the problem?
please teach me

[IssyBee]

We're looking into it! We think we may know the source of the issue and will be investigating it further, thank you for reporting and your patience.

If you're looking for the game files please follow this pathway on your PC:

AppData\LocalLow\Nerial\Reigns3K

AppData is a hidden folder on PC, you will have to type %APPDATA% into the run dialog [press windows key + R to get the run dialog]

As we investigate the issue, it may be worth deleting the save file found in the folder above. Save file is a

.reigns

file. This will cause the game to start fresh as a new game.

If the issue still persists, please uninstall the game and delete the Reigns3K folder completely from the above folder location. Then reinstall the game and hopefully this will give you a fresh install.

[wwywdg]

Originally posted by kit4t4:

Originally posted by wwywdg:

I found the archive.

Have you solved the problem?
please teach me

I deleted the archive and started over.

[wwywdg]

Originally posted by IssyBee:

We're looking into it! We think we may know the source of the issue and will be investigating it further, thank you for reporting and your patience.

If you're looking for the game files please follow this pathway on your PC:

AppData\LocalLow\Nerial\Reigns3K

AppData is a hidden folder on PC, you will have to type %APPDATA% into the run dialog [press windows key + R to get the run dialog]

As we investigate the issue, it may be worth deleting the save file found in the folder above. Save file is a

.reigns

file. This will cause the game to start fresh as a new game.

If the issue still persists, please uninstall the game and delete the Reigns3K folder completely from the above folder location. Then reinstall the game and hopefully this will give you a fresh install.

I've moved the archive somewhere else, if you need it you can provide me with an email and I'll send it to you.

[IssyBee]

Originally posted by wwywdg:

Originally posted by IssyBee:

We're looking into it! We think we may know the source of the issue and will be investigating it further, thank you for reporting and your patience.

If you're looking for the game files please follow this pathway on your PC:

AppData\LocalLow\Nerial\Reigns3K

AppData is a hidden folder on PC, you will have to type %APPDATA% into the run dialog [press windows key + R to get the run dialog]

As we investigate the issue, it may be worth deleting the save file found in the folder above. Save file is a

.reigns

file. This will cause the game to start fresh as a new game.

If the issue still persists, please uninstall the game and delete the Reigns3K folder completely from the above folder location. Then reinstall the game and hopefully this will give you a fresh install.

I've moved the archive somewhere else, if you need it you can provide me with an email and I'll send it to you.

Sorry for the delay to respond. That would be great if you still have that archive somewhere. If you're able to join our Discord to send it over to me, that'll be great, otherwise I can find an email address that you can send it to.

Edit: you can send it to our email at [e-mail]

[IssyBee]

Hello, this bug has been patched in the latest update. Please update your game and reset your save.
Patch details here: https://store.steampowered.com/news/app/2437040/view/3966049540918553506