[SOLVED] It's 2024, and i can't play online, still. Have the servers been turned off?

[player_gab]

I have saw the commentaries of so many players here, telling me that the Online still works. I've seen so many tutorials of how to fix Online connection too. Nothing. My game doesn't connect to Ubisoft Servers. I tried to contact Ubisoft two times, and they do not respond me. Do you guys know how can i play Online again?

[Dr. Strangelove]

If you want to play online, then you need to buy Watch Dogs Standard Edition from the Ubisoft store. Or buy a key for the Standard Edition for Uplay in a third-party store. Games purchased from Steam and Epic Store do not have online functionality. Ubisoft support ignores all requests to fix online problems. They'll never fix it.

[DaniloSP_80]

I read that some people purchase a copy on Ubisoft to validate the license, quickly refund it and then it works. You might want to try. The game was given for free years ago on Ubisoft Connect and I got it on Steam recently, therefore, I haven't encountered this issue, but I hope you can solve it.

[player_gab]

Well, thanks, guys. I'll try to do it through Ubisoft Store. Thanks for wishing me luck, also...

[777NOFX777]

Originally posted by player_gab:

Well, thanks, guys. I'll try to do it through Ubisoft Store. Thanks for wishing me luck, also...

Hi. I had the same problem (purchased Complete Edition for Ubisoft Connect).
There is another free solution. If you have a free Watch Dogs Stadard Edition in EGS (giveaway), you can install and play 15 min that version. After that I played Watch Dogs Complete, and multiplayer is working.

[VisciousFishes]

Ubisoft support are useless via email. Took them 2 weeks to reply to a support request and by the time I was contacted, I had already resolved my issue.

Game is still online and people are playing it. I don't understand why it doesn't work with Steam though. The mp is handled by Ubisoft servers, not Steam, and it's P2P when you play.

I can't test it either - I have owned Watch Dogs since release in my Uplay account. I own Legion on Steam too, but that separated out the online and offline to two separate game modes.

[6h057_f10w]

This should be fixed. There's heaps of players of WD1 that would play online still. Wd1 multiplayer was awesome.

[player_gab]

Updating the thread (sorry for taking so long):
I MANAGED TO RESOLVE THE ISSUE with Ubisoft support, but it took a while. Here is the information I had to provide until the support team gave me a new activation key for the game, which would allow me to play online:

1. I had to specify my network device and the router model I had at home. Then, specify what stage of the game's progress I was at.
2. I had to provide all possible proof of the game's purchase on Steam (purchase history description screen, the game in my library, etc.).
3. I had to record a short video showing the online activation going wrong, in the first scripted online invasion mission.
4. I had to provide complete information about my notebook, through the Dxdiag and Windows MSINFO reports.
5. I asked the various technicians assisting me if the company was aware of this connection problem with the versions being sold, and why they don't release a simple update patch that fixes the problem, instead of dealing with a series of support requests, which increases their costs.
6. About 10 days after providing all possible information about the problem, my account, and my computer, I asked them how long this investigation would take. After all, I had provided a lot of data considered sensitive, and according to the legislation in my country, they cannot keep possession of this data for longer than necessary, and if it took longer, I would be forced to take legal action against the company.
7. They asked me to verify the security of my account. I checked it using the link they sent me, and then they finally provided me with the key.
8. From the opening of the call (May 23, 2024) to the effective resolution of the case (July 31, 2024), 2 months and one week passed.
9. If you have this problem, and you provide all the key information right away, your problem may be resolved faster.

[MRAZ1CH]

The support resolved the issue for me within a week by issuing an activation key for Uplay

[Asirelith]

Fastest way to fix it is buy it on Ubisoft, play a few minutes en Ubisoft version, then refund the game.