Server region ignorance?

[Iced]

Hello, and welcome to my discussion!

As the title states, there seems to be a little bit of ignorance (as expected from devs in this part of the world) towards players from Oceania. The game is horrible from mine, and others that I have talked to from this part of the world. At best we get 250-10000ms to a server located along 7000km of cable with no less than 15 hops, some of which bottleneck us to the extreme.

Oceania is in no way, shape or form part of Asia, or even closely related to it. We are part of our own region, consisting of New Zealand, Australia and outlying Pacific island nations.

It's bad enough when we are given servers in singapore with 150-200ms but this one in Japan, that's labelled as Jp/Oceania is a bit of a... let's say, slap in the face. Either give us a server (yes I work in networking and know the costs of AWS hosting) or remove Oceania from the server name.

We have a large enough playerbase to warrant this, but seem to get left out from eastern developers on the regular.

TL;DR Playing on the supposed Oce server which is actually just Japan is bad. Rubberbanding almost every 20 seconds, delayed interactions with the world/NPC's and just and overall un-fun experience.

It would be great to actually have servers we can play on, otherwise just remove it and let us know that you are not going to do so. It would be a lot nicer to just know how little we are thought of then to suffer this kind of lag.

[Shardo]

+1 this, i'd rather have less pop and consistent players rather than high ping and have it unplayable.

[DrgN]

Same here, if there is no Australian server, i will not play the game...it was a struggle to "Perfect parry" and it is a fundamental mecanics of the game.

[Brakiros]

yes it was indeed a joke calling the Japan server 'pacific' on the title when the NA server is roughly 220 compared to the 205 to Japan lmao

[Reu]

At least Oceania is included in the launch. SEA players get even more shafted by not having access. Not sure what you're complaining about.

[Iced]

Originally posted by Reu:

At least Oceania is included in the launch. SEA players get even more shafted by not having access. Not sure what you're complaining about.

What? Oceania is not included. They put it in the title, but that's akin to putting SEA in the title and having the server in russia. The server is not even relatively close to us, it's closer to you guys, so that's a very ill informed comment, I think you should retract.

[Brakiros]

Originally posted by Reu:

At least Oceania is included in the launch. SEA players get even more shafted by not having access. Not sure what you're complaining about.

What? SEA was more included then OCE was Japan is almost as far as America is.

[gw2only1]

I hate that I had to take a west coast server im on the east :( Im sure launch will have this corrected lol

[Iced]

Originally posted by gw2only1:

I hate that I had to take a west coast server im on the east :( Im sure launch will have this corrected lol

I mean, bit of a difference between routing that passes through multiple countries, some of which have huge bottlenecks compared to the 80-100 you get from East to West. At least your game is playable. We see rubber-banding constantly, takes almost a second to interact with anything, another second for interactions to popup ie, the paper things you find. Just a negative experience. I often wonder why they market games like this globally yet, isn't playable for a lot of em. Or, put Oceania in the title when it is clearly not even remotely near us. Might as well have put mars because the overall experience is the same.

[Blukzen]

+1 surely they could stand up a single world for OCE at amazons Sydney data center. You can definitely feel the latency in combat and I can't even imagine what the large scale PvP will be like

[Jamahr]

yeah, i stopped playing the open beta myself when i noticed the delays. lets hope on launch it's an actual OCE server, otherwise, forget this game, wait for ashes of creation ;P

[Iced]

Originally posted by Brakiros:

Originally posted by Reu:

At least Oceania is included in the launch. SEA players get even more shafted by not having access. Not sure what you're complaining about.

What? SEA was more included then OCE was Japan is almost as far as America is.

Given routing, Japan is further since there are many low quality and high latent cables we have to traverse. I had to stop playing on day one because of this. Rubberbanding, not able to hit skills at times I was meant to, just an overall horrible experience.

[Taemek]

The Australian online gaming economy is currently worth 4.4 billion dollars, annually and only growing. This is Australia alone and does not factor in NZ or any other island country around us.

People would be naive to think no company wants a piece of that pie.

Now here is some math for you all. America's gaming industry is worth 53 billion dollars. Australia has a population of 27 million and USA has a population of 350 million. Do the math on potential revenue on average per person.

Australia is on average making $161.9 per person
USA is making $151.4 per person

Imagine that.....

The online gaming industry in 2023 was a $100 billion dollar industry. With current world wide population growth and spending forecasts, 2033 is showing it will be around the $280-$300 billion mark with the potential to be more based on internet connectivity and speeds getting better and better yearly.

Australia's population alone has grown over 2 million people in 5 years, some of the most radical growth of countries around the world due to our migration policies which will only fuel more money in to this industry.

Its simply time for companies to wake up and start servicing us, especially as AGS stated, that T&L would be supported in Australia, specifically in their release announcement.

[Chiryuu]

Originally posted by Iced:

Hello, and welcome to my discussion!

As the title states, there seems to be a little bit of ignorance (as expected from devs in this part of the world) towards players from Oceania. The game is horrible from mine, and others that I have talked to from this part of the world. At best we get 250-10000ms to a server located along 7000km of cable with no less than 15 hops, some of which bottleneck us to the extreme.

Oceania is in no way, shape or form part of Asia, or even closely related to it. We are part of our own region, consisting of New Zealand, Australia and outlying Pacific island nations.

It's bad enough when we are given servers in singapore with 150-200ms but this one in Japan, that's labelled as Jp/Oceania is a bit of a... let's say, slap in the face. Either give us a server (yes I work in networking and know the costs of AWS hosting) or remove Oceania from the server name.

We have a large enough playerbase to warrant this, but seem to get left out from eastern developers on the regular.

TL;DR Playing on the supposed Oce server which is actually just Japan is bad. Rubberbanding almost every 20 seconds, delayed interactions with the world/NPC's and just and overall un-fun experience.

It would be great to actually have servers we can play on, otherwise just remove it and let us know that you are not going to do so. It would be a lot nicer to just know how little we are thought of then to suffer this kind of lag.

wouldn't simplest solution be to move to Japan?

[Taemek]

Originally posted by Chiryuu:

Originally posted by Iced:

Hello, and welcome to my discussion!

As the title states, there seems to be a little bit of ignorance (as expected from devs in this part of the world) towards players from Oceania. The game is horrible from mine, and others that I have talked to from this part of the world. At best we get 250-10000ms to a server located along 7000km of cable with no less than 15 hops, some of which bottleneck us to the extreme.

Oceania is in no way, shape or form part of Asia, or even closely related to it. We are part of our own region, consisting of New Zealand, Australia and outlying Pacific island nations.

It's bad enough when we are given servers in singapore with 150-200ms but this one in Japan, that's labelled as Jp/Oceania is a bit of a... let's say, slap in the face. Either give us a server (yes I work in networking and know the costs of AWS hosting) or remove Oceania from the server name.

We have a large enough playerbase to warrant this, but seem to get left out from eastern developers on the regular.

TL;DR Playing on the supposed Oce server which is actually just Japan is bad. Rubberbanding almost every 20 seconds, delayed interactions with the world/NPC's and just and overall un-fun experience.

It would be great to actually have servers we can play on, otherwise just remove it and let us know that you are not going to do so. It would be a lot nicer to just know how little we are thought of then to suffer this kind of lag.

wouldn't simplest solution be to move to Japan?

Where over 90% of the population live in Tokyo? No thanks.

[Chiryuu]

Originally posted by Taemek:

Originally posted by Chiryuu:

wouldn't simplest solution be to move to Japan?

Where over 90% of the population live in Tokyo? No thanks.

Well, that's how modern society works - ppl prefer to live in huge cityies/metropolities as they have access to everything they need.