The Game freezes and crashes

[DWR Minko]

Playing on Windows 11. Tried to reduce graphics setting and tried Compatibility mode Windows 7. Didn't help.
The Game Freezes for 3-5 seconds, while can hear the sound. Sometimes it crashes during such freezes. I monitored resources - everything fine. Could someone please suggest or give link for post with list of files I need to delete/reinstall.

[VicLourenco]

Me and my friend have been getting the exact same freezes in both PAYDAY: The Heist and PAYDAY 2 as of recently.
They happen at complete random, on any heist. The freezes last long enough for everyone else to disconnect if I'm hosting, or for me to disconnect if I'm a client.

[OmojBorze]

https://steamcommunity.com/app/24240/discussions/0/617320628018863729/

[DWR Minko]

Originally posted by OmojBorze:

https://steamcommunity.com/app/24240/discussions/0/617320628018863729/

In game crashing topic there are a link for list of files need to delete - it doesn't work

[DWR Minko]

Originally posted by DWR Minko:

Originally posted by OmojBorze:

https://steamcommunity.com/app/24240/discussions/0/617320628018863729/

In game crashing topic there are a link for list of files need to delete - it doesn't work

I mean link doesn't work

[OmojBorze]

Update drivers

Follow the steps listed under general

Set Payday as an exception in your antivirus

Disable any and all programs that may interfere with steam, especially ventrillo and teamspeak.

Delete the following files and reinstall directx as an administrator:

BE VERY CAREFUL WHILE MODIFYING FILES IN THESE DIRECTORIES

C:\Windows\system32\XINPUT1_3.dll

C:\Windows\syswow64\XINPUT1_3.dll

C:\Windows\system32\d3dx9_40.dll

C:\Windows\syswow64\d3dx9_40.dll

[DWR Minko]

Originally posted by OmojBorze:

Delete the following files and reinstall directx as an administrator:

Okay, see, but there was a link that doesn't work. What this link was for? Anyway, very thank you for help, it seems im blind or smth

[OmojBorze]

Originally posted by DWR Minko:

Originally posted by OmojBorze:

Delete the following files and reinstall directx as an administrator:

Okay, see, but there was a link that doesn't work. What this link was for? Anyway, very thank you for help, it seems im blind or smth

I would say you are 100% blind, cause I copied those from one thread above yours...one of 3 that are pinned and marked green...Or maybe you are looking for personalized solution. You know...the one and only that would fix the problem never seen before.

[Priscilla]

Originally posted by VicLourenco:

Me and my friend have been getting the exact same freezes in both PAYDAY: The Heist and PAYDAY 2 as of recently.
They happen at complete random, on any heist. The freezes last long enough for everyone else to disconnect if I'm hosting, or for me to disconnect if I'm a client.

I had the exact same issue many times, the temporary fix seems to be opening task manager and I'm not even kidding. Though the true fix seems to just be reverting to Windows 10 or perhaps maybe Windows 11 23H2 since it's more stable. I hope this helps