Save Error

[Artemis_Hunting]

Anyone else getting a save error when they try to save, or when it's supposed to autosave?

[akin6172]

I think the problem is related to windows defender blocking the game access to the save folder. This worked for me, Open windows security>select protection history> u should see protected folder access blocked> click on it , u should see the forbidden West folder blocked>scroll to actions and select allow on device. This should fix it

[BaPef AmHeh]

To resolve this issue do the following instead of fully disabling Controlled folder access

Windows Settings > Windows Security> Virus & Threat Protection > Manage Controlled Folder Access > Allow an app through Controlled folder access>+ Add an Allowed App> Recently Blocked Apps> HorizonFOrbiddenWest.exe

[Serres]

Originally posted by tourmaline07:

A part of me is tempted to do this , but the worry is that it will affect other games - I have the same setup as you do , did you find that you were able to save/load normally with other titles after this?

Edit - I just thought **** it , a great chance to clean up the document folder and I can play the game now with my default profile and pick right off from where I was before too.

I haven't tried any of my other games yesterday but it shouldn't be a problem since usually they automatically detect the new folder and since it worked great for HFW i don't see why it shouldn't work for any other game.

Happy to see that my solution helped people though! :)

[Varn]

Originally posted by tourmaline07:

Originally posted by Serres:

I found another solution!

Since i didn't have OneDrive installed since a long time ago, the solution posted didn't work for me. Neither did i have that folder option activated this whole time.

My Problem was apparently, that i moved my Documents folder to a different partition and not only that i made my entire other drive into a Documents folder by accident.

So what i had to do was get into my Registry via the editor and find the following path:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders (you can copy this into the file path of your reg editor to instantly get to it.

once in there, i simply clicked on "Personal" and changed the directory to have one more junction so in my case it was "E:\Documents" now.

After this its best if you restart your PC. Once done, you have to manually copy all the Folders like the one for Horizon Forbidden West into the new folder and you should be able to both auto and manually save again!

A part of me is tempted to do this , but the worry is that it will affect other games - I have the same setup as you do , did you find that you were able to save/load normally with other titles after this?

Edit - I just thought **** it , a great chance to clean up the document folder and I can play the game now with my default profile and pick right off from where I was before too.

It does affect other games that use and folders in documents like "Saved Games" or "My Games" but they are easily moved to the new location

[tourmaline07]

Got an email from Nixxes saying they are aware as to the big with the my documents folder being at the root of a drive, have been able to replicate it on their builds and are working on a fix :)

[Feather_Blade]

When to fix the saving issue??????

many of us having this issue and we cannot play anymore until it's fixed.
Please solve it and stop giving us that stupid Microsoft support link.
I saw some solutions relating to Document folder. But I dont want to move my entire folder from "D" to "C". I've never seen such issue with any other games.

[ZunZunRun]

https://support.microsoft.com/en-au/topic/configuration-of-the-my-documents-folder-dfd9a90d-8f80-18d6-e7cc-f1566fc3b10b

I spent 1,5s searching for this, lazy ass.

[Feather_Blade]

Originally posted by tourmaline07:

Got an email from Nixxes saying they are aware as to the big with the my documents folder being at the root of a drive, have been able to replicate it on their builds and are working on a fix :)

Thanks for your effort. Did he say how long it will take? I dont want to make these tweaks as it should not be a problem for 99% games

[Nixxes_Community]

In case you have rerouted your Documents folder to the root of a volume instead of a folder, this can cause issues. As a workaround, you could change your rerouting and make sure Documents point to a folder instead of root, or create a (temporary) new Windows user and use the default Documents setup.

[Feather_Blade]

Originally posted by Nixxes_Community:

In case you have rerouted your Documents folder to the root of a volume instead of a folder, this can cause issues. As a workaround, you could change your rerouting and make sure Documents point to a folder instead of root, or create a (temporary) new Windows user and use the default Documents setup.

I tired to reroute Documents folder but failed. Can I expect a patch to fix it soon?

[Rentenker]

Originally posted by TrophyHunter87:

Yeah, I had the same issue. I had my documents not on default drive. Changed it to default and now my game saves. Bummer, but it's now working.

Hey dude i guess im having the same issue, well the game do not save automatically and when i complete all the first mission when i was about to save in a campfire didnt worked, so is there any I installed the game in my disk E not in my local C, but my Documents are located in my local C.
That can be the problem? also i cheked and it seems that my documents are in the onedrive folder

[uCyberWolfTtv]

For me, the issue was Controlled Folder Access, but DO NOT TURN IT OFF. Doing so makes your computer less safe.
Instead, on my computer, i followed these steps to give the game permission to write to the folder:

1) Click the Start icon on the taskbar.
2) Search for “Windows Security” and open it.
3) Press on the “Virus & threat protection” option.
4) Click on the “Manage ransomware protection” link.
5) Click on "Block History"
6) Expand the most recent blocks until you see the game listed in the "App or process blocked" field.
7) Select "Action"
8) Select "Allow"

[Viper]

Your saves are in you documents folder in a Folder named Horizon Forbidden West Complete Edition. I just checked. If there not there something is blocking access to the Documents folder.

[Viper]

Originally posted by Feather_Blade:

Originally posted by Nixxes_Community:

In case you have rerouted your Documents folder to the root of a volume instead of a folder, this can cause issues. As a workaround, you could change your rerouting and make sure Documents point to a folder instead of root, or create a (temporary) new Windows user and use the default Documents setup.

I tired to reroute Documents folder but failed. Can I expect a patch to fix it soon?

They can't fix an issue that is on your PC. IF you don't have access to the Documents folder thats your PC .And they can't change that. YOU need to figure out why you don't have access.

[『Insperatus』]

Originally posted by tourmaline07:

For now I have found a workaround - albeit an inconvenient one , and that is playing the game under a completely new user account in Windows.

Now can save the game and have some progress , but I've had to set up a new local user (so we have the default folder setup) and sign in to Steam again. Thankfully Steam has cloud saves so it can carry over to my default account.

So disappointing as I'm usually a "patient gamer" and this is the first time I've bought a game day one , and will the be last. I understand the complexities of PC games , and the setup I have is fairly unusual but still...

That sounds like an Admn issue if you have to play on a different account. Might want to look into that.

As I read most of everyones comments it definitely sounds it has to do with your OS system not allowing HFW access to save to local. I'll try to recreate your scenarios.