Game Crashes

[Montadito de Lomo]

The game insta crashes saying that "You are using more graphic memory than the system can handle, check your pagination file..."

But i have a high end PC and plenty of GPU memory, this have only happened in this game, even when lowering the graphics and adding an unlimited amount of GBs to the pagination memory

Do you guys know how to fix this or are experiencing something similar?

[Arc]

Post basic specification of your PC.

[Montadito de Lomo]

I7 12th genetarion, RTX 3080, 32GB of RAM, Game installed in an SSD

[Arc]

Checking the basics, did you at any point disable pagefile (virtual memory pool on disk) in Windows ?
Is it large enough? (8+GB)

Other than that, Intel CPUs tend to be unstable on specific motherboards causing "out of video memory" errors.
If that's what you see, you need to disable any and all overclocking features your motherboard has.

[Montadito de Lomo]

I disabled it just now to try if it worked, maybe i should try setting it to something like 16gb or so?

I also have XMP on, maybe i should try to turn that off as well?

[Arc]

Try one at a time so ss to know which one is improving your situation (if any, of course).

[I_Like_Oil]

I have the same problem, but all the other games I have installed still work fine? Is there something possibly in the nvidia control panel that I need to switch on or off?

[I_Like_Oil]

I found a fix, it seems to be a result of high resolution. I was trying to play on 5120 x 1440, but by lowering it before playing and then switching it back while playing seems to do the trick.

[Dralak]

Having same issue on 4090, tried everything... changing shader cache size to 10gb, increased page size, turned off XMP profile... clean uninstall of drivers, reinstead of latest drivers, re-install previous drivers.

Perhaps it's looking at system memory instead of the graphics card memory? At a loss...

[Arc]

If you have an Intel unlocked (K) CPU of recent generations, see:
https://www.radgametools.com/oodleintel.htm

[OZZO]

This SOLUTION will likely work for you.

Go to Steam to Horizon Forbidden West settings > Manage > Browse local files

Right click on HorizonForbiddenWest executable > Properties

In Compatibility tab tick Run this program in compatibility mode for > Select Windows 8 in drop-down menu

SORTED?

[Dralak]

Originally posted by OZZO:

This SOLUTION will likely work for you.

Go to Steam to Horizon Forbidden West settings > Manage > Browse local files

Right click on HorizonForbiddenWest executable > Properties

In Compatibility tab tick Run this program in compatibility mode for > Select Windows 8 in drop-down menu

SORTED?

Thanks for the Help, fixed the issue for me!

[maniucalinlucian]

I have the same problem on a PC with Window 11 23H2, ASUS ROG STRIX Z790-F GAMING WIFI Mainboard, 13900K, ASUS RTX3090 and 64GB RAM with XMP. All motherboard settings are on auto except XMP. The problem is caused by the way the game handles the Shader Cache. The game uses a proprietary engine (Decima) and has nothing to do with UT4 or UT5 as wrongly stated by other posts. On PS5 there is no integrated Shader Cache management, each game does it on its own.

The solution that bypasses this problem is simple. From nVidia Control panel -> Manage 3D settings -> Global Settings -> disable Shader Cache Size. You must restart your PC for it to take effect. Afterwards I deleted everything in the folder c:\Users\UserName\AppData\LocalLow\NVIDIA\PerDriverVersion\DXCache\ and with the help of Disk Cleanup I additionally emptied the DirectX Shader Cache.
I've started Horizon Forbidden West which needs to find a self-managed location to store the shaders (like on PS5). The important thing is that it is in a completely different place. The startup time is a little longer, but this way it no longer produces the error. From here on the game ran flawlessly.

WARNING, no other games work with Shader Cache Size Disabled anymore. To run the other games, Shader Cache Size must be reactivated, in my case Unlimited, and restart the PC. Under these conditions all other games work correctly. To play HoFW again, switch back to Shader Cache Size Disabled, restart the PC, after which nothing needs to be deleted. HoFW starts with the location where it kept its shaders and the other games will find their shaders intact once the Shader Cache Size is re-enabled and the PC is restarted.

[Hanzema]

☝🏻☝🏻Did anybody test this?☝🏻☝🏻

[Arc]

Originally posted by maniucalinlucian:

I The game uses a proprietary engine (Decima) and has nothing to do with UT4 or UT5 as wrongly stated by other posts.

I do not fully understand why is anybody (including you) bringing up engines into the discussion where the issue on specific hardware configs have nothing at all to do with any engine or middleware at all. Not one bit.

If you keep refering to the link I provided, that's to resolve hardware specific issues of it running out of specifications presented by Intel, by default, out of the box, causing certain HW configs to be unstable under load.
It has nothing at all to do with Unreal Engine.

[MMAXximus]

Originally posted by OZZO:

This SOLUTION will likely work for you.

Go to Steam to Horizon Forbidden West settings > Manage > Browse local files

Right click on HorizonForbiddenWest executable > Properties

In Compatibility tab tick Run this program in compatibility mode for > Select Windows 8 in drop-down menu

SORTED?

Sadly it did not fix my random crashes. Crashed again in like 30 minutes after changing this setting.