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My friend certainly wasn't using macros, though.
there are alot of "i didnt do anything" threads for banned players. steam wont do much, you'd have better luck continuing talks with soe. post on the dcuo official forums maybe?
Just something I heard.
Although, with the moderators in Sony, its hardly surprising with the quality of the job they are doing, they are Not just driving away their fan community, but shooting themselves in the foot- cause I could swear I saw the same cheater playing freely unpunished in Legends PVP, while one of my friends who doesnt know even how to hack Windows password was banned permanently (Yes, he DID invest into the game).
Eventually this policy Will get them into trouble, but sadly its been going on for quite a while now, I know several people who never used hacks/cheats and got banned.
Actually they don't have to pay you back in the case of a banning.
You COULD start a lawsuit, but unless you could conclusively prove that you didn't break the EULA, you really don't have anything to fight with. You need a lot more than a simple "I didn't do it."
More than likely your unbanning was, like other banning, set on a timer, the end of which coincided with your refund demands, and was entirely unrelated.
Oh , and please tell me where in the EULA does it say that SOE has a right to ban anyone without any reason whatsoever, and no explanation Given- paragraph, point. Waiting. I know what EULA does, I KNOW how it works, despite most people not even reading it once- made presentation about it a while ago.
Who says they didn't have a reason? You may have been falsely convicted but they had a reason. There are, right now, as we speak, truly innocent people sitting in prison for crimes they never committed, simply because they couldn't prove they didn't do it. Ever see Shawshank Redemption? Great movie, but the first five minutes or so are exactly this point.
It's like calling the "fake money" money. The reason they ban people may be that they dont want those people ingame, or some people exploiting bugs- sure, but giving reason that they have used hacks when they have not- is a fake reason.
And Luckily, I did study computer laws - not all of them, but as I said, the ones regarding copyright, terms of usage, and digital authorship very carefully.
I can state for 100% that the reason is fake, if it means the person did not hack , even if it suspects he / she did.
And, no, I did not watch that film, I prefer books nowadays.
Point is, if you're suspected of committing a crime, and no one can prove you didn't do it, well, you're gonna get punished for something you didn't do. It's wrong and horrible, but it happens and there's often nothing anyone can do about it.
And seriously, watch the movie, it's easily one of the best films ever made.
Again, As I said, I never was banned Ingame- and rightfully so, cause I never hacked , just like many others who DID get banned, but just didnt know how to go about it.
And Yes, There is Plenty people can do about it, like make it public and make everyone aware of it at LEAST.
EDITED As a Matter of fact, someone DID make it public awareness- here https://www.youtube.com/watch?v=zynrglokjKg
And apparently this guy claims to have won the case or something like that.