Launcher cannot connect ***FIXED***

[Monster Armstrong]

I had a problem with my launcher. It never let me even log in because it just showed a message saying it can't connect. All other discussions say "double click on Regionalsettings.bat or delete Launchpad-user.ini" but I NEVER had Regionalsettings.bat OR Launchpad-user.ini in the beginning! What do i do?

Thanks to LadyLightning, my problem is solved now. You're supposed to go to this link and read the thing about internet settings:

https://help.daybreakgames.com/app/answers/detail/a_id/37726/kw/socket%20error

[OwedEvil]

Some helpful info

Originally posted by ♠๖ۣۜƘƗƬƬƴcrλfter™:

so in detail, the game says your playing it but it closes then your profile icon goes blue.
go to steam > C:\Program Files (x86)\Steam\SteamApps\common\DC Universe Online
and then locate LaunchPad.exe and Rightclick > Properties > Compatibility > privilege level > Run this program as an administrator

This should fix the problem and if this game works on mac sorry if i didn't help if you even have this problem.

Originally posted by Frost:

Problems and possible solutions.
Problem: Launcher stuck at the black screen.
Solutions:
Delete "LaunchPad-User.ini"(or LaunchPad-User if file format is hidden) in the "Steam\steamapps\common\DC Universe Online\" folder.
or
Update Flash Player[get.adobe.com] for Internet Explorer(Launcher is based on it).
or
Replace "LaunchPad.exe" in the "Steam\steamapps\common\DC Universe Online\" folder with version of this file from official site[www.dcuniverseonline.com](probably this works for the eu version[www.dcuniverseonline.eu] too)


Problem: "Unable to download Bad stream" error
Solution: Disable your firewall/anti-virus. (I recommend making exceptions instead of disabling.)


Problem: Cant launch the game after update - game crashing.
Solution: Click the "Advanced tools" option in your launcher and then go to "Validate game assets -> Validate"


Problem: LaunchPad was unable to connect.
Solution: Double click on "RegionalSettings.bat" in the "Steam\steamapps\common\DC Universe Online\" folder.



If nothing from this guide works you should contact SOE Customer Support: http://help.soe.com/

Originally posted by Frost:

If anyone got any other helpful info about some possible game technical bugs, feel free to post them in the comments (on his account page.)

Google keywords DCUO launcher fixes and you'll get multiple helpful sites including "http://segmentnext.com/2011/01/12/dc-universe-online-errors-crashes-freezes-fixes/" which has some good info.

For those having issues with the update (I.E. the update starts gets a small way through then the entire launcher just disappears).
Open up your task manager and go to processes, have it sort by alphabitical. Now open launchpad, watch the task manager closely. you should see two awesomium processes there. Now quickly end one of the two awesomium processes before the update starts (this may take a couple tries).

Originally posted by Owedevil:

Update your software, particularly your graphics drivers, make sure DCUO is allowed in your system security, if you dont have any system security get one and scan your PC for maleware, run DCUO as administrator, validate game assets through Steam, if nothing works reinstall your game.

Tons of good general info can be gotten here, but careful of outdated/obsolete things;

Originally posted by LadyLightning:

Almost all of your questions can be answerd with this:
https://forums.daybreakgames.com/dcuo/index.php?threads/guide-index.235407/

[Monster Armstrong]

I just reworded the post

[LadyLightning]

When did you download the game? If it was before the rename to Daybreak, then you might have to reinstall your Steam version.

Other reasons are:
malware
security software blocking
adware
router problems

[Monster Armstrong]

Originally posted by LadyLightning:

When did you download the game? If it was before the rename to Daybreak, then you might have to reinstall your Steam version.

Other reasons are:
malware
security software blocking
adware
router problems

yeah i have adware that i do not know how to get rid of. ever since the first time i disabled adblock i was good for a while but in the past few weeks i get ads from AntiAdBlock. theres no plugin i can delete

[LadyLightning]

Originally posted by PastryKing:

yeah i have adware that i do not know how to get rid of. ever since the first time i disabled adblock i was good for a while but in the past few weeks i get ads from AntiAdBlock. theres no plugin i can delete

Any good AV-scanner or good security software can remove adware/malware.

[Monster Armstrong]

also my computer has windows defender but can't turn it on for some reason

[LadyLightning]

Originally posted by PastryKing:

also my computer has windows defender but can't turn it on for some reason

That is the in-build security software of Windows.

That you can't enable it, is a sign that you have a SERIOUS security problem on your PC. Be aware that it takes only a single trojan to steal your accounts and emails or even your money. Forget about playing games: Fix it before it is too late!

[OwedEvil]

Originally posted by LadyLightning:

Originally posted by PastryKing:

also my computer has windows defender but can't turn it on for some reason

That is the in-build security software of Windows.

That you can't enable it, is a sign that you have a SERIOUS security problem on your PC. Be aware that it takes only a single trojan to steal your accounts and emails or even your money. Forget about playing games: Fix it before it is too late!

Window's Defender is garbage. Grab a free product like AVG, Ad-Aware, etc. Your PC disallowing the use of Defender could very well be maleware but it could also be you have security software blocking it, as running two security programs means they interfere with each other.

A good list;

http://www.pcmag.com/article2/0,2817,2388652,00.asp

[LadyLightning]

Originally posted by Owedevil:

Window's Defender is garbage. Grab a free product like AVG, Ad-Aware, etc. Your PC disallowing the use of Defender could very well be maleware but it could also be you have security software blocking it, as running two security programs means they interfere with each other.

A good list;

http://www.pcmag.com/article2/0,2817,2388652,00.asp

Yes, I agree and I only didn't want to recommend any. Windows Defender is easily broken by malware.

[Monster Armstrong]

Ummm.... I have a new antivirus software but the launcher still cannot connect

[LadyLightning]

Originally posted by PastryKing:

Ummm.... I have a new antivirus software but the launcher still cannot connect

You did a full scan of your PC and all adware and malware were removed?

then you only have to:
Reset your Internet explorer settings
Reset your Network settings

Here is the long answer: https://help.daybreakgames.com/app/answers/detail/a_id/37726/kw/socket%20error

[IdentityCrisis]

This didnt do ♥♥♥♥♥♥♥♥♥

[OwedEvil]

Originally posted by PastryKing:

I had a problem with my launcher. It never let me even log in because it just showed a message saying it can't connect. All other discussions say "double click on Regionalsettings.bat or delete Launchpad-user.ini" but I NEVER had Regionalsettings.bat OR Launchpad-user.ini in the beginning! What do i do?

Thanks to LadyLightning, my problem is solved now. You're supposed to go to this link and read the thing about internet settings:

https://help.daybreakgames.com/app/answers/detail/a_id/37726/kw/socket%20error

Good to know. I have added the tip to my helpful info spam.

[LadyLightning]

Originally posted by Owedevil:

Good to know. I have added the tip to my helpful info spam.

Their help website is actually very good. You should shorten your helpful infor spam by now and sort it by priority.
The socket error is extremely common - probably because of too many players with adware/malware on their PCs.

[OwedEvil]

Originally posted by LadyLightning:

You should shorten your helpful infor spam by now and sort it by priority.

Sounds like work.