Can't Log In On The Launcher

[Trickster]

Just got the game yesterday and already I'm having problems before I can get into it. Problem is; I can't get into it.

I manage to open the launcher, type in my username and password, and click log in. It won't log in. The log in button highlights as the cursor hovers over it, and I click my mouse, but it doesn't actually seem to click it. I don't know why I can't start it.

I figured out I may have some missing files as well, as pictures of the actual folder seems to have more for other people. Here's my folder: http://i65.tinypic.com/ipuu6o.jpg

So far I have tried:
• Deleting launchpad.libs and launchpad-user
• Starting launchpad through administrator
• Deleting internet personal settings
• Downloading both on steam and SOE (and reinstalling each)
• Restarting the computer
• Checking to see it goes through the firewall

I truly don't know what else to try, I really want to get into the game.

[OwedEvil]

I assume you have already gone through my checklist then. Have you tried shutting off your system security TEMPORARILY to see if it's the issue?

If you can get into teh launcher at all, try going into advanced tools and validate the game assets. Try doing so through Steam as well, maybe first.

[Trickster]

The security wasn't the problem, just checked. I tried verifying cache for the game, did nothing. And I can't log in or find any settings for the launcher.

[Trickster]

Anyone else have some advice? I'd really like to be able to play this with my friends

[Diceuroll73]

yes i have problem too it sucks !

[OwedEvil]

I tell ya what, I will send in a ticket to DCUO, and you do too. If we can get a techie to give a sht maybe he/she will give us some info that is half helpful. I am Legendary, maybe that will help them give a damn.

[OwedEvil]

OK, added a section.

To possibly fix launcher crashes.

Originally posted by http://articles.pubarticles.com/how-to-easily-fix-dc-universe-online-launcher-crashes-1295233255,81000.html:

Fix DC Universe Online Launcher Crashes Step 1:
Add DCUO and DCUO Launch Pad to your firewall exceptions list. Make sure your antivirus is not blocking the executable.

Fix DC Universe Online Launcher Crashes Step 2:
Make sure you have enable Active X controls in your internet explorer that are required to run the Launcher properly to start the game.

Fix DC Universe Online Launcher Crashes Step 3:
Make sure you have Flash Installed if not, install it from here.

Fix DC Universe Online Launcher Crashes Step 4:
Delete your temporary internet files and clean your cookies/cache.

Lemme know how it works.

[chewbarken]

Ive tried all of those things, and havent had success. I think pc games and those who make them are great, but this drives me nuts. I just want to shoot lasers out of my eyes right now, and cant

[OwedEvil]

Originally posted by chewbarken:

Ive tried all of those things, and havent had success. I think pc games and those who make them are great, but this drives me nuts. I just want to shoot lasers out of my eyes right now, and cant

I assume you haven't tried all of these.

Some (possibly) helpful info

Originally posted by ♠๖ۣۜƘƗƬƬƴcrλfter™:

so in detail, the game says your playing it but it closes then your profile icon goes blue.
go to steam > C:\Program Files (x86)\Steam\SteamApps\common\DC Universe Online
and then locate LaunchPad.exe and Rightclick > Properties > Compatibility > privilege level > Run this program as an administrator
This should fix the problem and if this game works on mac sorry if i didn't help if you even have this problem.

Originally posted by LadyLightning:

This (clicking play on the launcher but nothing happening) tends to happen, when the system doesn't have the minimum system requirements:
https://help.daybreakgames.com/app/answers/detail/a_id/27287/

Originally posted by Frost:

Problems and possible solutions.
Problem: Launcher stuck at the black screen.
Solutions:
Delete "LaunchPad-User.ini"(or LaunchPad-User if file format is hidden) in the "Steam\steamapps\common\DC Universe Online\" folder.
or
Update Flash Player[get.adobe.com] for Internet Explorer(Launcher is based on it).
or
Replace "LaunchPad.exe" in the "Steam\steamapps\common\DC Universe Online\" folder with version of this file from official site[www.dcuniverseonline.com](probably this works for the eu version[www.dcuniverseonline.eu] too)


Problem: "Unable to download Bad stream" error
Solution: Disable your firewall/anti-virus. (I recommend making exceptions instead of disabling.)


Problem: Cant launch the game after update - game crashing.
Solution: Click the "Advanced tools" option in your launcher and then go to "Validate game assets -> Validate"


Problem: LaunchPad was unable to connect.
Solution: Double click on "RegionalSettings.bat" in the "Steam\steamapps\common\DC Universe Online\" folder.

If nothing from this guide works you should contact SOE Customer Support: http://help.soe.com/

Google keywords DCUO launcher fixes and you'll get multiple helpful sites including "http://segmentnext.com/2011/01/12/dc-universe-online-errors-crashes-freezes-fixes/" which has some good info.

For those having issues with the update (I.E. the update starts gets a small way through then the entire launcher just disappears).
Open up your task manager and go to processes, have it sort by alphabitical. Now open launchpad, watch the task manager closely. you should see two awesomium processes there. Now quickly end one of the two awesomium processes before the update starts (this may take a couple tries).

Originally posted by Owedevil:

Update your software, particularly your graphics drivers, make sure DCUO is allowed in your system security, if you dont have any system security get one and scan your PC for maleware, run DCUO as administrator, validate game assets through Steam, if nothing works reinstall your game.

Tons of good general info can be gotten here, but careful of outdated/obsolete things;

Originally posted by LadyLightning:

Almost all of your questions can be answerd with this:
https://forums.daybreakgames.com/dcuo/index.php?threads/guide-index.235407/

For SOCKET ERRORS

Originally posted by LadyLightning:

Remove all adware and malware from your PC.

Then do this: https://help.daybreakgames.com/app/answers/detail/a_id/37726/kw/

Originally posted by Frost:

http://steamcommunity.com/sharedfiles/filedetails/?id=158202990

Originally posted by Bardor:

make sure launchpad.exe file isnt in compatability mode it wont start that way i had it in that for the longest time started working as soon as i turned it off.

Originally posted by TreDizzyDog:

Product key for DCUO is invalid. .... put the code in on the DCUO website and not on steam.

Originally posted by [DSL:

TimTheBretonFromCyrodiil] It seems like this game REALLY does not like my computer...

It crashes whenever I:
-Alt-Tab
-Disable Fullscreen
-Disable V-Sync
-Mess with ANY settings that affect the window resolution or size.

Also, the steam overlay broke after my first time running the game.

I'm on Windows 10, I have 12 gigs of ram, a GeForce GTX 760, And an AMD FX 6300 x6 processor.

Can anyone help me out here?

UPDATE:I figured it out. NVidia Shadowplay, the program I was using to determine FPS, was ♥♥♥♥ing with it.

HTTP exception unhandled response.

In order to possibly resolve this issue, go to your game's folder and find the launchpad.libs folder. From there, delete the launchpad.cache folder and try accessing the game once again.

If this does not resolve your issue please reset your Internet options by following these instructions: Go to Start > Control Panel > Internet Options > Click the Advanced Tab. On the Advanced Tab Afterward click Reset > Delete Personal Settings > and click Ok. Then go back on the Internet Options and on the advanced tab, scroll down to Security and un-check "Check Server Certificate Revocation" and "Do Not Save Encrypted Pages to Disk" then click on Ok.

Might also be a networking/firewall issue. Make sure your system security or router isn't blocking or interfering with the game.

Editting file permissions on Windows 8.1 (and possibly others, use google if not.)

Right click, go into properties, the security tab, then edit permissions to full control.

To possibly fix launcher crashes.

Originally posted by http://articles.pubarticles.com/how-to-easily-fix-dc-universe-online-launcher-crashes-1295233255,81000.html:

Fix DC Universe Online Launcher Crashes Step 1:
Add DCUO and DCUO Launch Pad to your firewall exceptions list. Make sure your antivirus is not blocking the executable.

Fix DC Universe Online Launcher Crashes Step 2:
Make sure you have enable Active X controls in your internet explorer that are required to run the Launcher properly to start the game.

Fix DC Universe Online Launcher Crashes Step 3:
Make sure you have Flash Installed if not, install it from here.

Fix DC Universe Online Launcher Crashes Step 4:
Delete your temporary internet files and clean your cookies/cache.

If anyone has something to add to it feel free.