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If you're still dealing with this problem then follow these steps
Step 1
Logout of your DCUO/STEAM Account.
Step 2
Restart your computer.
Step 3
Login your steam account and then right click on DCUO / Properties / Local files / Verify integrity of game files.
Step 4
After you're done verifing the files, log into your DCUO account and everything should workout just fine.
Hopefully it'll fix your problem, just like it did for me and a few friends of mine, have a nice day.