Remote Play Together - disconnecting

[Aquarax]

I've been trying to play with a friend thanks to remote play together, but after 5-10 minutes of play my friend keep having disconnecting error, this is really frustrating, any way to fix this?

[Tsuru]

Is remote play together having issues? Or is the clients APP disconnecting from the host? Those are 2 different problems.

[Aquarax]

Originally posted by Tsuru:

Is remote play together having issues? Or is the clients APP disconnecting from the host? Those are 2 different problems.

Client app Is having issues, remote together Is fine

[Tsuru]

Originally posted by Aquarax:

Originally posted by Tsuru:

Is remote play together having issues? Or is the clients APP disconnecting from the host? Those are 2 different problems.

Client app Is having issues, remote together Is fine

Make sure hes not minimizing the APP while connected. He will get disconnected if he does.

Other then that. Making sure his phone has a stable connection to whichever internet he has is next.

If all those arent the problem, then follow this

Originally posted by Glaicee:

Hello! I'm so sorry you're experiencing this!

We definitely want to take a closer look at this issue, could you send us a support ticket on our support site? [url] [/quote][support-sunderfolk.dreamhaven.com]

[Jupiter VIII]

We're working on a patch that will be going out next week - it should hopefully solve this issue you're describing. Please let us know how you get on after the update is live!