Constant disconnect with remote play

[Notter]

Just bought the game, went through the first 2 tutorial scenarios.
We've had the game disconnect the two non-host players about 7 times during that time.

I don't know what's the issue, but this is very concerning as we can't play with these constant interruptions.

[Tsuru]

Disconnection issues would be a host/client related issue. As the clients are connecting to the internet of the host.

So would need to first figure out any internet related issues you might be having

[Glaicee]

Hello! I'm so sorry you're experiencing this!

We definitely want to take a closer look at this issue, could you send us a support ticket on our support site? [url][support-sunderfolk.dreamhaven.com]

[Jupiter VIII]

Hi! We have a patch dropping next week that should address the issue you're describing - we'd love to hear back from you on whether this solves your issue if you come back to the game!

[Makuren]

I was having issues with steam remote play with my friends. To fix this, we simply started playing through discord. I am hosting the game and sharing my screen through a discord voice chat. Works far better.

[Notter]

Originally posted by Makuren:

I was having issues with steam remote play with my friends. To fix this, we simply started playing through discord. I am hosting the game and sharing my screen through a discord voice chat. Works far better.

makes no difference. we got disconnected with discord just as often,

[Dust]

We also experience the same issue. Aside from the host (me) everyone in my team often get disconnected (all of them at the same time) during the prologue scenes and they can't reconnect after. We end up starting the whole prologue again and again.

[Dust]

Originally posted by Dust:

We also experience the same issue. Aside from the host (me) everyone in my team often get disconnected (all of them at the same time) during the prologue scenes and they can't reconnect after. We end up starting the whole prologue again and again.

We are also playing the game remotely via discord.

[andrea]

We are experiencing the same issue, we need to make an hard reset every 10-15 minutes, and this honestly makes the game totally unplayable from remote.

[Rubinator]

Fun fun fun game! My friend and I were doing remote play together via Steam on my Steam Deck and got disconnected a half dozen times.
Glad to hear that y'all are looking into this.
The friend I was playing with is not a big boardgame fan, so the fact that they wanted to keep playing even with the disconnects is a huge win!

[Van Zan]

Originally posted by Jupiter VIII:

Hi! We have a patch dropping next week that should address the issue you're describing - we'd love to hear back from you on whether this solves your issue if you come back to the game!

Guys please, solve this. I bought the game and I'm basically unable to play with my friends. I can only play solo till you fix the dc issue.

[Dust]

Originally posted by Van Zan:

Originally posted by Jupiter VIII:

Hi! We have a patch dropping next week that should address the issue you're describing - we'd love to hear back from you on whether this solves your issue if you come back to the game!

Guys please, solve this. I bought the game and I'm basically unable to play with my friends. I can only play solo till you fix the dc issue.

Hi buddy. Like you and most of us here, whenever everyone got disconnected, you won't be able to reconnect again.
But we manage to have a workaround in this issue. If you and your friends can tolerate frequent disconnection, you can still play this game by restarting the game itself and continue where the last save was.

[Van Zan]

Originally posted by Dust:

Originally posted by Van Zan:

Guys please, solve this. I bought the game and I'm basically unable to play with my friends. I can only play solo till you fix the dc issue.

Hi buddy. Like you and most of us here, whenever everyone got disconnected, you won't be able to reconnect again.
But we manage to have a workaround in this issue. If you and your friends can tolerate frequent disconnection, you can still play this game by restarting the game itself and continue where the last save was.

Hello my friend, I know but it's totally annoying and sometimes it forces you to restart the map you are playing :(