Question about registration

[tinge]

Do I have to register in order from Sonar X3 Base to Studio and then to Producer? I currently have Producer installed, which means I'm going to have to uninstall and have to go through the install process of installing Base first to register, then again for Studio and then Producer. Or can I just register the upgrade to Producer without worrying about registering Base and Studio?

Secondly is it more efficient to register via: https://www.cakewalk.com/Register than within the application itself? Since I've recently registered Music Creator 6 Touch and Z3TA+2 both from within the app but haven't received email confirmation and nor are they registered in my Cakewalk store account, so I'm a bit apprehensive about registering Sonar X3.

Edit: Ok, using my email and serials I got my keys for MC6T and Z3TA+2 from the Cakewalk site, maybe it's just slow to register on the store account.

[Aztec]

It can take about a day for registrations to propogate to Cakewalk My Account (usually less).
It's more efficient to simply let it propagate waiting at least 24 before pursuing through Cakewalk Support.

I suggest that every Cakewalk user and especially Steam/Cakewalk users create a Cakewalk Account and check that registration has propogated. This will ensure the product is 'recognised' for additional Cakewalk Store purchase.

You won't be able to 'upgrade' to Sonar from MC6T. You'll have to 'buy' into the Sonar family. Despite being a natural progression (same Skylight GUI) MC6T is considered a separate product 'family'.
... that said, you will often get a cheaper 'buy' price due to your status as 'any Cakewalk registered owner'.

'Buy' is possible at any edition of Sonar.
'Upgrade' is possible from any lower Sonar edition to any higher Sonar edition.
Steam will recognise if you own the lower version and will determine if it'll allow you to download at the upgrade price. (I have seen instances of upgrade price being visible (should be targeted on ownership) ... but attempted purchase will advise not possible due to requirement of base Sonar).

If you bought Steam Sonar X3 simply as a hop to the Steam Sonar Studio/Producer upgrade price then you likely don't have to wait for registration to propogate to Cakewalk.

Again - I recommend that all purchases are ultimately reflected in your Cakewalk My Account.

[Imba™]

It also can be a pain during the sale (seems slower) and the 32 and 64 bit version both demand details to register. But after about 24 hours it seems to be ok.

[tinge]

Originally posted by ShellstaX:

It can take about a day for registrations to propogate to Cakewalk My Account (usually less).

Ok, thought it would show in my store account but this is not the case, just made "Cakewalk My Account" and only Music Creator 6 Touch is showing no sign of Z3TA+2, I give that another day.

I think I'll just register Sonar X3 via their website, and get my keys that way.

Originally posted by FUS-RO-DAH Pro™:

It also can be a pain during the sale (seems slower) and the 32 and 64 bit version both demand details to register. But after about 24 hours it seems to be ok.

They only give you one serial number, do you need two different keys to activate 32 and 64 bit versions or do they both share the same key? This is getting more confusing than I thought, so if I decide to register via their website would I need to register twice using the same serial for 32 and 64 bit or would registering once give me both keys for 32 and 64 bit? This extra layer of DRM is a pain in the backside.

[Aztec]

Originally posted by Lousy Laozi:

Ok, thought it would show in my store account but this is not the case, just made "Cakewalk My Account" and only Music Creator 6 Touch is showing no sign of Z3TA+2, I give that another day.

Ya might have to call Cakewalk Support if it doesn't turn up.

Originally posted by Lousy Laozi:

I think I'll just register Sonar X3 via their website, and get my keys that way.

That might work but I don't think it's the intended method (?)
When you launch Sonar for the first time I think it prompts for registration.
I alway start Steam with Admin Rights on initial download/startup.

Originally posted by Lousy Laozi:

They only give you one serial number, do you need two different keys to activate 32 and 64 bit versions or do they both share the same key? This is getting more confusing than I thought, so if I decide to register via their website I need to register twice using the same serial for 32 and 64 bit or would registering once give me both keys for 32 and 64 bit? This extra layer of DRM is a pain in the backside.

You use the same code for both 32 and 64 bit modes.
It prompts you on first startup in each mode.
So get your internet connection active.

I wouldn't do the manual registration. It should 'activate' when you enter the code at first startup. You don't need the registration for Sonar to work (I think(?)) and it should go through automatically in a day.

[tinge]

There is a 30 day grace period before you're locked out I think. Anyway just registered Sonar X3 Base 64 bit through the app prompt, then pulled my key code straight away from Cakewalk lost registration code page and used it to activate Sonar X3 Base 32 bit, so 32 and 64 bit shares the same registration code. I will do the same for Studio and Producer, hope everything goes smoothly.

[Aztec]

I'd have thought your product would have 'activated' (been usable) on initial prompt/entry of your Product Code (Serial Number) from your Steam > Library > Sonar X3 > CD Key.
The CD Key/Product Code also shows at Launch from Steam > Library > Sonar X3.

This would've then sent to Calkwalk and should appear in your Cakewalk 'Registered Products', within a day, and show a RegCode. Product Code is presented as Serial Number. The RegCode would have been updated your Windows Registry at activation time (?)

I don't think Activation requires Registration.
Activation = the product works
Registraion = Cakewalk know about it's association with you.

Regardless Cakewalk Support will resolve any issues.

[Aztec]

All good ... but it should have appeared within a day ... and you shouldn't have needed it to use or upgrade .... i think :)

Have fun.

[tinge]

I activated the 64 bit via the prompt, not the 32 bit. And yes, once you register your serial with Cakewalk the product is activated and is associated with you. Otherwise I wouldn't have been able to pull the registration code from their site, it just gives me a peace of mind to have the registration code to activate, as I'm one who tinkers with my computer a lot and does a clean install of my OS several times a year.

Edit: Been a week and Z3TA+2 has not been added to my Cakewalk account. No sign of Sonar X3, Studio and Producer too. And I have tried contacting through feedback, slow week?