Portal: Prelude RTX

Portal: Prelude RTX

Emygra Jul 19, 2023 @ 9:46am
Crashes immediately on startup
When I launch the game, I hear half-a-second of some audio playing before it cuts out and the screen stays completely black. I don't have any modified settings on my RTX 3070, my computer and graphics card are up to date, and I don't have any other conflicting software like Afterburner. I honestly can't think of a reason why it won't load. Does anyone know of a solution?
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Showing 1-15 of 32 comments
Big Hungry Chicken Jul 19, 2023 @ 11:02am 
I get the exact same problem even though the regular portal RTX boots fine
tawmae Jul 19, 2023 @ 11:27am 
Same here
tawmae Jul 19, 2023 @ 11:29am 
Okay removing the OC on MSI Afterburner made the game start
Scawn Jul 19, 2023 @ 12:57pm 
same here 4080
FalconHoof Jul 19, 2023 @ 2:00pm 
same
FalconHoof Jul 19, 2023 @ 2:21pm 
I removed my Afterburner OC and it loaded
Gavin Jul 19, 2023 @ 6:09pm 
Same happens to me and I don't have an OC on my 3090. Just black screen and crash.
im getting failed to create d3d device error 0x88760868:b D3DERR_DEVICELOST the device lost but cannot be reset at this time therefor rendering is not possible
my card is nvida rtx 4060
CowTipperVirus Jul 19, 2023 @ 8:37pm 
Same here 4090, 536.67 drivers from 7/18/2023
Sarcasteik Jul 19, 2023 @ 11:34pm 
Upto date drivers, 4090,OC off got it to load to main screen but crashes loading any level.
Last edited by Sarcasteik; Jul 19, 2023 @ 11:35pm
No1 Jul 20, 2023 @ 6:20am 
Originally posted by I Did It All For A Cookie:
im getting failed to create d3d device error 0x88760868:b D3DERR_DEVICELOST the device lost but cannot be reset at this time therefor rendering is not possible
my card is nvida rtx 4060

I also get this error. I have updated my drivers and OS. I've tried to run with commands that force a lower resolution. I got nothing :(
No1 Jul 20, 2023 @ 6:28am 
Originally posted by CaptainDishman:
Originally posted by I Did It All For A Cookie:
im getting failed to create d3d device error 0x88760868:b D3DERR_DEVICELOST the device lost but cannot be reset at this time therefor rendering is not possible
my card is nvida rtx 4060

I also get this error. I have updated my drivers and OS. I've tried to run with commands that force a lower resolution. I got nothing :(

I am running linux and I found a helpful fix on another board. Put this in the game's launch options

VKD3D_CONFIG=dxr11 PROTON_ENABLE_NVAPI=1 gamemoderun %command%
hawkhill Jul 21, 2023 @ 7:45pm 
Same. I updated my Geforce experience driver, but I still get a black screen as it fails to respond.
Anyone found a fix yet?
naTmeg Jul 22, 2023 @ 1:01pm 
same. 4090 / 7800x3D

EDIT: works with RTSS/Afterburner disabled
Last edited by naTmeg; Jul 22, 2023 @ 1:51pm
Sarcasteik Jul 23, 2023 @ 7:41am 
Originally posted by naTmeg:
same. 4090 / 7800x3D

EDIT: works with RTSS/Afterburner disabled
Hmmm Swears i tried having AB off as i thought it might be an overlay issue, will try again.
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