Problems after todays update

[kirsten17017]

Does anyone else have the problem today (after the update), that the game is always crashing? It freezes and needs a long time or I have to close the game. And if I start the game again, it happens after a few seconds again.
Yesterday and the days before I had no problems...

[tejč]

i have blinking black rays.... dont know about the crashes yet

[ShockedHearts]

what even was the update, any patch notes?

[Padgey]

Major Fixes and Changes
Fixed various crash issues on AMD graphics cards.
Fixed missing bridges on the Jungle Island.


Minor Fixes and Changes
Fixed some cases where townsfolk would say you didn't craft an item, even though you did it.
Fixed an issue where the game couldn't progress past the loading screen.
Fixed Fallen Star Energy so it can no longer be thrown.
Removed unneeded vegetation toggle button in the main menu.
Added latest translation fixes & changes.

[Jermmieee]

my game character got stuck inside the ground in the mountains after i came out from the temple. restarting the game did not help. i was hosting the game in multiplayer mode.

[DarkOutX]

Originally posted by Jermmieee:

my game character got stuck inside the ground in the mountains after i came out from the temple. restarting the game did not help. i was hosting the game in multiplayer mode.

There is I'm stuck button in options

[Anouk-Noukie]

Same here and when i go and play again (after the crash) the screen has a glitch until i restart my pc again

[cheeseallday]

It played fine for me yesterday, but today the game would not load after multiple tries.

[Armchairs-n-Adventures]

I keep trying to complete the general store and it crashes right after or I have to head straight back to the farm after fulfilling the items needed to save my progress. Otherwise it just crashes on me.

[seradir]

Originally posted by Padgey:

Major Fixes and Changes
Fixed various crash issues on AMD graphics cards.
Fixed missing bridges on the Jungle Island.


Minor Fixes and Changes
Fixed some cases where townsfolk would say you didn't craft an item, even though you did it.
Fixed an issue where the game couldn't progress past the loading screen.
Fixed Fallen Star Energy so it can no longer be thrown.
Removed unneeded vegetation toggle button in the main menu.
Added latest translation fixes & changes.

I’m playing Luma Island on the latest version via Steam. (AMD Ryzen 5 7600X 6-Core Processor, integrated graphics card – yes, I do get the corresponding warning when launching the game.)

Everything has been running smoothly so far... However, on the Jungle Island, I now have the problem that the broken bridges, which I should be able to repair, are not showing up at all. Because of this, I have no way to reach the Jungle Merchant or explore the temples. Is this a bug, or am I just missing something in my game progression? (The dock and lighthouse are repaired, I’ve reached the volcano summit, and I’ve completed the blacksmith profession so far.)

And yes, I have also tried reinstalling the game, but the problem still persists.

[Elf On A Hook]

Originally posted by kirsten17017:

Does anyone else have the problem today (after the update), that the game is always crashing? It freezes and needs a long time or I have to close the game. And if I start the game again, it happens after a few seconds again.
Yesterday and the days before I had no problems...

any word if this has been resolved as of yet?

[Feel Free Games]

Hey Elf On A Hook.

Kirsten17017's post is from 10 December. Back then, crashes could occur on unsupported hardware that didn't meet the minimum requirements. We've released several hotfixes since then. One of the more recent hotfixes resolved a crash in town near the cable car on PCs with integrated Intel Iris Xe chips (Again, these chips do not meet the minimum requirements but we fixed the issue anyway).

The bottom line is that if you run Luma Island on a PC that meets the minimum requirements (most importantly a dedicated graphics card with at least 10,000 PassMark points), you shouldn't get any crashes at all.

[Feel Free Games]

Originally posted by seradir:

Everything has been running smoothly so far... However, on the Jungle Island, I now have the problem that the broken bridges, which I should be able to repair, are not showing up at all. Because of this, I have no way to reach the Jungle Merchant or explore the temples. Is this a bug, or am I just missing something in my game progression? (The dock and lighthouse are repaired, I’ve reached the volcano summit, and I’ve completed the blacksmith profession so far.)

And yes, I have also tried reinstalling the game, but the problem still persists.

Sorry to hear that, Seradir. That's definitely not normal.

I'd be grateful if you could please contact us via the link below so we can take a look at your save file (unless of course you already did that).

Thanks. 🙏

https://steamcommunity.com/app/2408820/discussions/0/592883860567558817/

[Elf On A Hook]

Originally posted by Feel Free Games:

Hey Elf On A Hook.

Kirsten17017's post is from 10 December. Back then, crashes could occur on unsupported hardware that didn't meet the minimum requirements. We've released several hotfixes since then. One of the more recent hotfixes resolved a crash in town near the cable car on PCs with integrated Intel Iris Xe chips (Again, these chips do not meet the minimum requirements but we fixed the issue anyway).

The bottom line is that if you run Luma Island on a PC that meets the minimum requirements (most importantly a dedicated graphics card with at least 10,000 PassMark points), you shouldn't get any crashes at all.

yea i didnt see date of post i kinda recently found game thought it was bit newer so didnt pay attention to dates thanks for heads up , still very poor issues with farm animals and luma both do not remain in fenced area even if no doors pure square they get out . kinda triggers my ocd to have to collect them toss them back in fenced area every day - will this be fixed on pirate release ? otherwise love the game

[Feel Free Games]

Originally posted by Elf On A Hook:

still very poor issues with farm animals and luma both do not remain in fenced area even if no doors pure square they get out . kinda triggers my ocd to have to collect them toss them back in fenced area every day - will this be fixed on pirate release ? otherwise love the game

(We already replied to Elf On A Hook's posts about this on Discord some time ago. They struggled to provide a save game so we could try to reproduce this issue so we've asked other people who are experiencing this issue to reach out to us over here: https://support.lumaisland.feelfreegames.com/servicedesk/customer/portal/1/group/1/create/1 )