Old Graphics Driver

[imsent]

I keep getting this notice every time I start the game but my drivers are all up to date. Anyone else experiencing this?

[David]

me too

[Feel Free Games]

That's very odd... we tested this quite thoroughly.

Would you mind posting a link to your DXDiag file with your system specifications?

Here’s how:

1. Hold down the Windows key on your keyboard and tap the R key to open the 'Run' window.

2. In the pop-up window, type: dxdiag followed by the Enter key and wait for a few seconds.

3. Once the DirectX Diagnostic Tool is ready, click the 'Save All Information' button.

4. In the file window, click the 'Save' button to save the DXDiag.txt file.

5. Click the ‘Exit’ button.

6. Then locate the DXDiag.txt file you just saved, upload it somewhere and post a download link to it.

Thanks. ☺️

[Black Captain]

I get this notice every time too. It’s annoying especially since the game runs fine on max settings.

[imsent]

Thanks. How do I share the link to that file? I tried in this response but it wouldn't allow it.

[PrettyBeard]

I'm not going to post a full Dxdiag text on the steam forums, but I've got an Rx590 series graphics card. and don't see any new drivers on AMD's website. Also I wasn't getting the error message during the next fest demo.

[Minxell]

I'm also getting this pop up in my game also, didn't have this show up in the Demo either.

[BAGMAN]

+1
the latest update and the game crashes

[Feel Free Games]

Originally posted by PrettyBeard:

I'm not going to post a full Dxdiag text on the steam forums, but I've got an Rx590 series graphics card. and don't see any new drivers on AMD's website. Also I wasn't getting the error message during the next fest demo.

Hey PrettyBeard, we added the pop-up warning message in the full version because quite a few players with older AMD RX series graphics cards were experiencing an AMD driver error which makes games crash when trying to instance objects.

Your AMD RX 590 is almost 7 years old by now and doesn't quite meet the minimum requirements for Luma Island (it's worse than the 8-year old Nvidia GTX 1060 that we set as the minimum requirement).

Were you also experiencing the AMD driver error in the town when playing the demo?

[Feel Free Games]

To all of you:

The Steam Community is not very well suited for providing support.

Threads are not private and sharing files is a pain.

If you're on Discord, I would encourage you to join our server and click on the 'Get-Help' channel to create a new ticket so we can help each of you in private:

https://discord.com/invite/luma-island-1207297732855988274

Thanks. 😊

[Kent]

Oh. Yeah, I didn't see any kind of warnings or anything at all.
It's been running well enough on an RX 570 with 8GB VRAM, but the video driver does seem to crash after a bit of time and the game refuses to resume, and must be force quit.

[NotBrad]

Originally posted by Feel Free Games:

Originally posted by PrettyBeard:

I'm not going to post a full Dxdiag text on the steam forums, but I've got an Rx590 series graphics card. and don't see any new drivers on AMD's website. Also I wasn't getting the error message during the next fest demo.

Hey PrettyBeard, we added the pop-up warning message in the full version because quite a few players with older AMD RX series graphics cards were experiencing an AMD driver error which makes games crash when trying to instance objects.

Your AMD RX 590 is almost 7 years old by now and doesn't quite meet the minimum requirements for Luma Island (it's worse than the 8-year old Nvidia GTX 1060 that we set as the minimum requirement).

Were you also experiencing the AMD driver error in the town when playing the demo?

Isn’t the RX 590 a better card than the 1060? I thought it would be comparable to a 1660. I’m using the 590 and it works great for every other game I have, but I keep having the crashing issue. I wouldn’t mind at all if I didn’t lose my progress every time. Are you working on a fix for this?

Seriously love the game so far though! Freaking amazing job. I am still playing even with it crashing lol