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Sorry to hear that you're experiencing crashes...
This normally means that your graphics card driver is too old or your graphics card doesn't have more than 10,000 PassMark points.
Would you mind double-checking that it has got at least 10,000 PassMark points?
See step 1-3 on this page to see how:
https://www.lumaisland.com/help
Then install the latest driver:
Nvidia graphics card: https://www.nvidia.com/en-us/drivers
AMD graphics card: https://www.amd.com/en/support/download/drivers.html
If it still crashes after you've confirmed those things, can you please grab the Player.log file and post it somewhere so we can take a look:
C:\Users\YOURUSERNAME\AppData\LocalLow\FeelFreeGames\Luma Island\Player.log
Thanks! :)
EDIT: Exited and rejoined it's okay now.
I have a few suggestions that may help. Which channel or method is more appropriate to tell you?