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Discussions Rules and Guidelines
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Steam Refunds
You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.
It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.
There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty.
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You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)
EDIT: You purchased software from a developer that is known to over promise and under deliver, you used the software for months. Even still, Steam has processes in place to deal with this kind of thing but it is Steams fault that you're not using them but instead want to rant about it in a community discussion? Check yourself.
Your copy-paste is absolutely useless for players. The developer of ARK made his product unplayable, as a result of which players lose their entire gameplay and hundreds of hours of precious time, as well as money spent on electricity. And you, snickering intermediaries, don’t want to help the community solve this problem. Shame on you Steam!
My copy paste literally outlines the process involved in taking your concerns up with Steam and potentially seeing a refund as a result. But yeah, shame on Steam...
You're blaming me for the problem by saying that I am a snickering intermediary but the fact is that you are a part of the problem for even supporting this developers money grabbing behaviour in the first place.
Disclaimer: I don't even own the game, yah numpty
So you are accusing me of buying games and not downloading pirated copies on torrent?
Yes it sounds like support for this game is very bad. I am glad I read up on it now I can save my money and get something else!
support for this game is garbage.. but it doesn't help posting to the WRONG forums... seeing as steam has no say over wildcard/snail.. wild/snail also do NOT read these forums..
The fact is that I have already contacted ARK support directly three times, but they do not answer or solve game problems. For half a year there was only one answer from them when I addressed the same problem. They told me that perhaps in a few months they would be able to help me. But in the game, time passes for days, and then everything is destroyed and you start over. You shouldn't expect help from the developers, just like from Steam.
You sound soft, weak, and pathetic, Crying over a video game. Everyone is laughing at you.