Unhandled Exception: 0x00008000

[Reimu Hakurei x3]

Hello! I decided to try out the game with the free weekend offer. I play with an RTX 4080s, all settings on epic, and DLSS on with super performance mode on and frame generation. I get the following error as soon as I try to spawn and it proceeds to crash. Has anyone else ran into this or know of a potential fix?


The UE-ShooterGame Game has crashed and will close
Fatal error: [File:C:\j\workspace\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at C:\j\workspace\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG


Unhandled Exception: 0x00008000


CL: 497630
0x00007ffed6555b0c KERNELBASE.dll!UnknownFunction []
0x00007ff6c8fc89ae ArkAscended.exe!ReportGPUCrash() [C:\\workspace\RelB\Engine\Source\Runtime\Core\Private\Windows\WindowsPlatform Crash Context.cpp:1822] 0x00007ff6c8fc424c ArkAscended.exe!FWindowsErrorOutputDevice::Serialize() [C:\j\workspace\RelB\Engine\Source\Runtime\Core\Private\Windows\Windows Error OutputDevice.cpp:79] 0x00007ff6c8f6db10 ArkAscended.exe!FOutputDevice::LogfImpl() [C:\\workspace\RelB\Engine\Source\Runtime\Core\Private\Misc OutputDevice.cpp:70] 0x00007ff6c8f07969 ArkAscended.exe!UE::Logging::Private::BasicFatalLog() [C:\j\workspace\RelB\Engine\Source\Runtime\Core\Private\Logging StructuredLog.cpp:1020] 0x00007ff6c960fde2 ArkAscended.exe!D3D12RHI::VerifyD3D12Result() [C:\j\workspace\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:873] 0x00007ff6c95fbe8e
ArkAscended.exe!<lambda_0dc804bcc52213775f9059e4e615ba84>::operator(0) [C:\\workspace\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943]
0x00007ff6c95ec139 ArkAscended.exe!FD3D12DynamicRHI::ForEachQueue() [C:\j\workspace\RelB Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:385] 0x00007ff6c95fbd90 ArkAscended.exe!FD3D12DynamicRHI::ProcessInterruptQueue() [C:\\workspace\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1093]
0x00007ff6c95f8f3f ArkAscended.exe!FD3D12Thread::Run() [C:\\workspace\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:83] 0x00007ff6c8fe3266 ArkAscended.exe!FRunnableThreadWin::Run()
[C:\\workspace\RelB\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
0x00007ff6c8fe305f ArkAscended.exe!FRunnableThreadWin::GuardedRun() [C:\\workspace\RelB\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79] 0x00007ffed836257d KERNEL32.DLL!UnknownFunction []
0x00007ffed920aa58 ntdll.dll!UnknownFunction []









I tried to disable Foliage &Fluid interactions as t some it has been a fix but it still crashes.

[Kisu]

same problem here

[Reimu Hakurei x3]

Apparently disabling Foliage &Fluid interactions plus disabling Frame Generation stops the crashes, although that's pretty much a tragedy for a game like Ark. This is an issue that seems to have occurred even as far as 5 months ago judging by what I have found, so I'm wondering if there is an actual fix.

[ButtMan]

This will probably fix it for you.. It did for me.
Take a look at my comment.
https://steamcommunity.com/app/2399830/discussions/0/4362373511170015418/

[Reimu Hakurei x3]

Originally posted by ButtMan:

This will probably fix it for you.. It did for me.
Take a look at my comment.
https://steamcommunity.com/app/2399830/discussions/0/4362373511170015418/

Thanks! I made the changes although just realized the free weekend is over so I can't seem to test it. When I'm able to get the full game atleast your fix will probably solve it.