ARK: Survival Ascended

ARK: Survival Ascended

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Fatal Errors and Crashes
I'm experiencing this over and over. If anyone knows of a potential fix that would be great, I'm unable to play on any server Unofficial or Official.

Crash

Attach the debugger now, else press ok to continue.
LowLevelFatalError[File:C:\j\workspace\RelB\Engine\Source\Runtime\Windows\D3D11rHI\Private\D3D11Util.cpp] [Line:184] Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause.


Fatal Error

The UE-ShooterGame Game has crashed and will close

LowLevelFatalError [File:C\j\workspace\RelB\Engine\Source\Runtier\Window\D3D11RHI\Private\D3D11Util.cpp] [Line:184] Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause

Unhandled Exception: 0x00008000

CL: 550367 And then a wall of text that I cannot seem to get to paste Any help in resolving the issue would be greatly appreiciated.
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Showing 1-6 of 6 comments
Punkface Jun 3, 2024 @ 7:46pm 
Hello!

I did a quick search and several folks have had luck fixing this issue. I'd suggest taking a look at the link below and see if any of that will assist you in determining the issue.

https://www.dragonflydb.io/error-solutions/unreal-engine-error-d3d-device-lost
Originally posted by Punkface:
Hello!

I did a quick search and several folks have had luck fixing this issue. I'd suggest taking a look at the link below and see if any of that will assist you in determining the issue.

https://www.dragonflydb.io/error-solutions/unreal-engine-error-d3d-device-lost

That's not work for me, im using 4090 still have this error.
chabero Jun 4, 2024 @ 7:31am 
newest driver instaled? mostly help
Originally posted by Those Chance is not belong to me:
Originally posted by Punkface:
Hello!

I did a quick search and several folks have had luck fixing this issue. I'd suggest taking a look at the link below and see if any of that will assist you in determining the issue.

https://www.dragonflydb.io/error-solutions/unreal-engine-error-d3d-device-lost

That's not work for me, im using 4090 still have this error.

Same. Doesn't happen often now that the latest drivers resolved framegen issues, but it still will just randomly crash with d3d device lost. Happens more often when i'm flying on wyvern.

I'm looking on the unreal forums to see what others have tried. A lot of posts are old, so probably just a UE5 issue that'll never get resolved. Looks like it's mainly a DX12 issue with Unreal. This kinda stuff is hard to resolve since what might work for 1 person doesn't mean it'll fix for everyone... At least i can try stuff when i get home.
HazE_DayZ Jun 4, 2024 @ 10:14am 
I get days without a crash then some days I get the crash 3 or 4 times... it's an odd one. I do get it mostly on the Island map though
Last edited by HazE_DayZ; Jun 4, 2024 @ 10:15am
DaKiana Jun 6, 2024 @ 3:02am 
Hidiho...

Got the same today...nothing changed since yesterday running smoothly for ~4hours while watching temps via hwinfo...must be on ue5 or nvidia part...we will have to wait for a patch...
guessing y'all got a rtx 4ish series?!

Greetings Kiana

Edit: It's been crashing once with

LowLevelFatalError [File:C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG



Unhandled Exception: 0x00008000

CL: 551723
0x00007ffa9d3cba99 KERNELBASE.dll!UnknownFunction []
0x00007ff67b0a629e ArkAscended.exe!ReportGPUCrash() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Windows\WindowsPlatformCrashContext.cpp:1822]
0x00007ff67b04fe10 ArkAscended.exe!FOutputDevice::LogfImpl() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Misc\OutputDevice.cpp:70]
0x00007ff67b6c74f6 ArkAscended.exe!D3D12RHI::VerifyD3D12Result() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:873]
0x00007ff67b6b3d8e ArkAscended.exe!<lambda_74104a64117444ee7da323a322fe3601>::operator()() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943]
0x00007ff67b6a46c9 ArkAscended.exe!FD3D12DynamicRHI::ForEachQueue() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:385]
0x00007ff67b6b3c90 ArkAscended.exe!FD3D12DynamicRHI::ProcessInterruptQueue() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1093]
0x00007ff67b6b0e3f ArkAscended.exe!FD3D12Thread::Run() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:83]
0x00007ff67b0c0236 ArkAscended.exe!FRunnableThreadWin::Run() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
0x00007ff67b0c008c ArkAscended.exe!FRunnableThreadWin::GuardedRun() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79]
0x00007ffa9f037344 KERNEL32.DLL!UnknownFunction []
0x00007ffa9fac26b1 ntdll.dll!UnknownFunction []

and now its running smoothly...got arked

Edit2: Yep its definitly a ue5/nvidia problem, I've switched the graphics presets from epic to low and back and it crashed again:

LowLevelFatalError [File:C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG



Unhandled Exception: 0x00008000

CL: 551723
0x00007ffc7636ba99 KERNELBASE.dll!UnknownFunction []
0x00007ff7938c629e ArkAscended.exe!ReportGPUCrash() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Windows\WindowsPlatformCrashContext.cpp:1822]
0x00007ff79386fe10 ArkAscended.exe!FOutputDevice::LogfImpl() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Misc\OutputDevice.cpp:70]
0x00007ff793ee74f6 ArkAscended.exe!D3D12RHI::VerifyD3D12Result() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:873]
0x00007ff793ed3d8e ArkAscended.exe!<lambda_74104a64117444ee7da323a322fe3601>::operator()() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943]
0x00007ff793ec46c9 ArkAscended.exe!FD3D12DynamicRHI::ForEachQueue() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:385]
0x00007ff793ed3c90 ArkAscended.exe!FD3D12DynamicRHI::ProcessInterruptQueue() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1093]
0x00007ff793ed0e3f ArkAscended.exe!FD3D12Thread::Run() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:83]
0x00007ff7938e0236 ArkAscended.exe!FRunnableThreadWin::Run() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
0x00007ff7938e008c ArkAscended.exe!FRunnableThreadWin::GuardedRun() [C:\j\workspace\XSX\RelA\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79]
0x00007ffc77997344 KERNEL32.DLL!UnknownFunction []
0x00007ffc789026b1 ntdll.dll!UnknownFunction []
Last edited by DaKiana; Jun 6, 2024 @ 3:46am
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Date Posted: Jun 3, 2024 @ 7:34pm
Posts: 6