Studio Wildcard, please read this...

[RScorPioN]

(This message is addressed to Studio Wildcard and i would appreciate if noone outside of their team bothered answering).

Hello. I am an average ARK player, but a massive fan of the game. I loved Survival Evolved, spent almost 1k hours in that game and Survival Ascended satisfied me even more with the new graphics and mechanics of UE5, if it only was all good... I don't really mind the frame drops and glitches that the game has at the moment as much, as i do mind the fact that I can't play the game whatsoever. The reason is that ASA crashes within 5-10 minutes of playing, no matter what...

I have really searched all the internet for solutions to my problem and to no avail. Especially the following "fixes":

• Try disabling DLSS and Frame Gen (i have an RTX 4060)? Still crashes.

• Lower the graphics? Well i didn't pay 40€ to play on lowest, even if that helps with crashes, am i right...? And even if so, this doesn't help.

• Verify game files? If that's not something I've done thousand times by now, I don't know what is.

I get that I'm not a king of this world or something and you guys probably have better priorities than a random dude who can't enjoy your product, but i just want you to know this: I wanna just go to my singleplayer world, build, progress, tame, complete the game, etc. I don't want much, just to play.

If you see this and are willing to help me with my crashes, I'll provide you with any logs or information that you need to work with this issue.

Lastly, i haven't really noticed many people complaining about the game being unplayable due to these crashes, but for me it just made me stop playing ASA completely.

And despite all that, Studio WC, you guys are awesome. Keep it up no matter what.😉

[ZZ_87]

Same here. Really love the game, but crashes make it very difficult to continue playing.

[Tiltigo]

I'm gonna bother answering, just to add to the pile of people that just can't play the game.
You make it sound like you think you're the only one, or one of few who has this problem, and let me tell you, you're not.
I've also tried all the methods you mentioned, and more.
Like;
- launching the game as administrator
- replacing the dlss file with an older version
- playing without battleye

Nothing works. And as it stands, it's straight up unplayable, and we're not the only ones.

And to whoever actually plays this game without ANY issue; I beg you to tell me your secret.

[Akitoru]

It's the same for me since release and im shocked that wc still doesnt fix this

[RScorPioN]

Alright, everyone. Best thing we can do at the moment, instead of agressively complaining about it, is make this post noticable. That'll increase the chance of WC noticing the intensity of this issue and get onto fixing it. So, if you all decided to add your thoughts regarding this problem, despite me asking you not to, at least don't make this post another corner of complaints and toxicity... Thank you.

[Ogie Ogilthorpe]

You are better off posting it in their forums where they hang out.

https://survivetheark.com/index.php?/forums/

I made 2 bug posts there and both have been fixed.

only 99999999999 to go.

[RScorPioN]

Originally posted by Ogie Ogilthorpe:

You are better off posting it in their forums where they hang out.

https://survivetheark.com/index.php?/forums/

I made 2 bug posts there and both have been fixed.

only 99999999999 to go.

Thank you

[Potts52]

I'll be honest and straightforward with ya best I can, my pc I had just finished building I think it was late December of 2021, and I tried to mostly do all the best parts possible for the X570 motherboard I had, DDR4 RAM style.
I've got a 3900x cpu, and 32Gig of RAM and I'm using a 6900xt Red Devil build GPU.
The game ran rough as all getout for me on High settings (not even Ultra), in the beginning, which was nuts.
Here lately though, I have not been getting crashes (only once last week, during about a 6 hour session, when melee killing a trilobite) and I havnt crashed otherwise. In the first week of launch, I was crashing every 15 minutes minimum (usually in Engram menu while spending points).

I maintain roughly 40fps with my settings custom set up, I've realized the early morning lighting effects are still rough on my setup so I've tweeked them a bit down. Im somewhere around the High-Medium end or the Low-High end of graphics if I were to describe it. Theres several bits you can tune down that actually do a massive load difference, but thats based on my experience with my setup. I tuned my settings to what several YT videos were recommending for optimizing at the time.

That said I dont play on any multiplayer maps yet, I'm only solo or, here recently, just now attempting to see if I can figure out (I never knew anything about port forwarding, just trying 1st time now) how to run a dedicated host in the background for friends to join me with no tether. That host still takes roughly 18 Gig of RAM by itself by the way. I'm positive its gonna get better for us as it gets optimized, I've got I think 2500ish hours in SE myself and I still love it as well as SA. We will get there, just hang in there and see it through.

[dogebro127]

Yea the crashes is really making me wanna quit, I lost an argy because of a crash, I was flying and it crashed then I logged back in and he dissapeared. At that point I just spawned another one in.

[Toonarmy]

Think yourself lucky , i cant even get it to character select since they updated it. it gets to the purple spinning ball then just dumps me to desktop. It will let me play multiplayer though which i dont want to lol.

[SimpleSiren]

Originally posted by RScorPioN:

(This message is addressed to Studio Wildcard and i would appreciate if noone outside of their team bothered answering).

Hello. I am an average ARK player, but a massive fan of the game. I loved Survival Evolved, spent almost 1k hours in that game and Survival Ascended satisfied me even more with the new graphics and mechanics of UE5, if it only was all good... I don't really mind the frame drops and glitches that the game has at the moment as much, as i do mind the fact that I can't play the game whatsoever. The reason is that ASA crashes within 5-10 minutes of playing, no matter what...

I have really searched all the internet for solutions to my problem and to no avail. Especially the following "fixes":

• Try disabling DLSS and Frame Gen (i have an RTX 4060)? Still crashes.

• Lower the graphics? Well i didn't pay 40€ to play on lowest, even if that helps with crashes, am i right...? And even if so, this doesn't help.

• Verify game files? If that's not something I've done thousand times by now, I don't know what is.

I get that I'm not a king of this world or something and you guys probably have better priorities than a random dude who can't enjoy your product, but i just want you to know this: I wanna just go to my singleplayer world, build, progress, tame, complete the game, etc. I don't want much, just to play.

If you see this and are willing to help me with my crashes, I'll provide you with any logs or information that you need to work with this issue.

Lastly, i haven't really noticed many people complaining about the game being unplayable due to these crashes, but for me it just made me stop playing ASA completely.

And despite all that, Studio WC, you guys are awesome. Keep it up no matter what.😉

What worked for me was turning off Hardware acceleration in windows

On Windows 11, navigate to Settings > System > Display > Graphics > Change Default Graphics Settings and enable "Hardware-Accelerated GPU Scheduling." Windows 10 and Windows 11 come with an advanced setting, called Hardware-Accelerated GPU Scheduling, which can boost gaming and video performance using your PC's GPU

[Cellmember]

Jeeza a Louisea.

[Steve]

Originally posted by Tiltigo:

And to whoever actually plays this game without ANY issue; I beg you to tell me your secret.

There's no secret to it, so IDK WTF to tell you -- not that I think for a second you wanted an actual answer or anything, perish the thought. Right?

This PC isn't overclocked, underclocked, sideclocked, backclocked, frontclocked or any of that ♥♥♥♥♥♥♥ garbage. It was put together by a company with actual experience making PCs, instead of ibuypower or some jacktard who thinks they're ub3r l33t PC builder because they took the BIS list from PC Partpicker and ruined their parents' credit buying a bunch of crap that doesn't work as well as the sum of its parts. I disable my overlays on Steam and Discord, and the PC is only two years old.

I also don't expect Epic graphics and 120 FPS. I don't even expect 60 right now. It's Early Access. If they're going to optimize this now and dump in a bunch of content later, that would be beyond ♥♥♥♥♥♥♥ stupid. So thank God they're not doing that.

So there's the answer you didn't want, and it's probably too many words.

tl:dr = skill issue

[retsam1]

Originally posted by RScorPioN:

Alright, everyone. Best thing we can do at the moment, instead of agressively complaining about it, is make this post noticable. That'll increase the chance of WC noticing the intensity of this issue and get onto fixing it. So, if you all decided to add your thoughts regarding this problem, despite me asking you not to, at least don't make this post another corner of complaints and toxicity... Thank you.

Devs intentionally do not interact on the steam forums in this capacity and even Cedric, communuty lead for Wildcard stated as much on twitter a couple of months ago. As others pointed out you're better off using twitter, discord and the official website in that descending order really.

[Automatic12pro]

I read your issue and posted what I did to fix my crashing here
https://steamcommunity.com/app/2399830/discussions/0/4363494744039235755/

Hope it helps