Freeze without error/crash report/crash log - anyone else?

[Nudelraiben]

I have talked about this about 10 times in other discussions so far. Does anyone else have exactly this issue:

Spawns into world, plays and at random moments, sometimes inventory, sometimes running around, sometimes riding/flying dinos just a freeze that will never stop?

The Specs aren't great, f.e. it's just a Radeon rx 480 8gb and 16gb ram, but it's running fine until the freeze with about 40-50 fps (on pretty low settings).

I have tried everything. Low settings, menu transitions, snake oil, startoptions, console commands and nothing is fixing it.
Sometimes the game runs for 10 seconds, todays record was 20 minutes. Character creation & respawning isn't the issue either.

When doing nothing it seems to run without any issues. Could try to see how long exactly, but I'd guess endlessly.
It also does not crash with -dx11, but that sadly limits me to 5fps, no matter the other settings.

If anyone has the exact same pattern, please let me know so we can see when it's fixed or if there is a solution. Again no error message, no crash files, nothing - just a neverending freeze.

[KaiUweMischo]

LowLevelFatalError [File:E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG



Unhandled Exception: 0x00008000

CL: 452494
0x00007ffe8bd3cf19 KERNELBASE.dll!UnknownFunction []
0x00007ff7a218618e ArkAscended.exe!ReportGPUCrash() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\Core\Private\Windows\WindowsPlatformCrashContext.cpp:1815]
0x00007ff7a212f6d0 ArkAscended.exe!FOutputDevice::LogfImpl() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\Core\Private\Misc\OutputDevice.cpp:70]
0x00007ff7a27a6cb6 ArkAscended.exe!D3D12RHI::VerifyD3D12Result() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:873]
0x00007ff7a279354e ArkAscended.exe!<lambda_2d90cd58dc19a284fc0d7980d5a4ca06>::operator()() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943]
0x00007ff7a2783e89 ArkAscended.exe!FD3D12DynamicRHI::ForEachQueue() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:385]
0x00007ff7a2793450 ArkAscended.exe!FD3D12DynamicRHI::ProcessInterruptQueue() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1093]
0x00007ff7a27905ff ArkAscended.exe!FD3D12Thread::Run() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:83]
0x00007ff7a21a0046 ArkAscended.exe!FRunnableThreadWin::Run() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
0x00007ff7a219fe9c ArkAscended.exe!FRunnableThreadWin::GuardedRun() [E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79]
0x00007ffe8d7e7344 KERNEL32.DLL!UnknownFunction []
0x00007ffe8e0026b1 ntdll.dll!UnknownFunction []

[Nudelraiben]

That's a crash causing a crashstack file though. Exactly what I am missing

[El Cid]

I have had a similar experience. RTX 3050 8gb, 16gb on AMDRyzen 5. Not a smoking system. We played for about 6 hours on Sunday, no problems. Did not got on yesterday. Today, started the game and didn't even get in game and it crashed while loading in to a server. Opening scene and game selection are fine.
There is no crash file. System just reboots or crashes and turns off.
I was monitoring the system from TM to see if it was CPU or GPU. It just rebooted. 5x in the last hour. Checked Windows settings, Nvidia settings, changed all of the in game settings to low. The game allowed me to load in for a few minutes and then crashed.
Looking at the patch notes, they merged the Xbox build yesterday. I am wondering if that is causing this. Waiting for other on the server to DM.

Any ideas what else to check?

[jamskinner]

Originally posted by Nudelraiben:

That's a crash causing a crashstack file though. Exactly what I am missing

it might be there. hit the windows key and then hover your mouse over the ark game.

[Nudelraiben]

Originally posted by jamskinner:

Originally posted by Nudelraiben:

That's a crash causing a crashstack file though. Exactly what I am missing

it might be there. hit the windows key and then hover your mouse over the ark game.

Well I look right in the games files where the crash files are safed. I'll try to see if there is an error message hiding but I doubt that. Thanks!

[Nudelraiben]

Originally posted by El Cid:

I have had a similar experience. RTX 3050 8gb, 16gb on AMDRyzen 5. Not a smoking system. We played for about 6 hours on Sunday, no problems. Did not got on yesterday. Today, started the game and didn't even get in game and it crashed while loading in to a server. Opening scene and game selection are fine.
There is no crash file. System just reboots or crashes and turns off.
I was monitoring the system from TM to see if it was CPU or GPU. It just rebooted. 5x in the last hour. Checked Windows settings, Nvidia settings, changed all of the in game settings to low. The game allowed me to load in for a few minutes and then crashed.
Looking at the patch notes, they merged the Xbox build yesterday. I am wondering if that is causing this. Waiting for other on the server to DM.

Any ideas what else to check?

The freeze is since EA launch so I doubt these have the same source as an issue. Rebooting is very strange behaviour though indeed!

[Tombs]

Originally posted by Nudelraiben:

I have talked about this about 10 times in other discussions so far. Does anyone else have exactly this issue:

Spawns into world, plays and at random moments, sometimes inventory, sometimes running around, sometimes riding/flying dinos just a freeze that will never stop?

The Specs aren't great, f.e. it's just a Radeon rx 480 8gb and 16gb ram, but it's running fine until the freeze with about 40-50 fps (on pretty low settings).

I have tried everything. Low settings, menu transitions, snake oil, startoptions, console commands and nothing is fixing it.
Sometimes the game runs for 10 seconds, todays record was 20 minutes. Character creation & respawning isn't the issue either.

When doing nothing it seems to run without any issues. Could try to see how long exactly, but I'd guess endlessly.
It also does not crash with -dx11, but that sadly limits me to 5fps, no matter the other settings.

If anyone has the exact same pattern, please let me know so we can see when it's fixed or if there is a solution. Again no error message, no crash files, nothing - just a neverending freeze.

Its not anyones pc its the servers and game. Servers are suffering memory leaks and the games just not optimised as yet

[Nudelraiben]

Originally posted by Tombs:

Originally posted by Nudelraiben:

I have talked about this about 10 times in other discussions so far. Does anyone else have exactly this issue:

Spawns into world, plays and at random moments, sometimes inventory, sometimes running around, sometimes riding/flying dinos just a freeze that will never stop?

The Specs aren't great, f.e. it's just a Radeon rx 480 8gb and 16gb ram, but it's running fine until the freeze with about 40-50 fps (on pretty low settings).

I have tried everything. Low settings, menu transitions, snake oil, startoptions, console commands and nothing is fixing it.
Sometimes the game runs for 10 seconds, todays record was 20 minutes. Character creation & respawning isn't the issue either.

When doing nothing it seems to run without any issues. Could try to see how long exactly, but I'd guess endlessly.
It also does not crash with -dx11, but that sadly limits me to 5fps, no matter the other settings.

If anyone has the exact same pattern, please let me know so we can see when it's fixed or if there is a solution. Again no error message, no crash files, nothing - just a neverending freeze.

Its not anyones pc its the servers and game. Servers are suffering memory leaks and the games just not optimised as yet

The client is freezing, not the server. This is not a Singleplayer issue. Please only responses that actually have something to do with analyzing the issue and not "game is not optimized yet" brambling. The game is running absolutely fine until it freezes.

[Tombs]

Originally posted by Nudelraiben:

Originally posted by Tombs:

Its not anyones pc its the servers and game. Servers are suffering memory leaks and the games just not optimised as yet

The client is freezing, not the server. This is not a Singleplayer issue. Please only responses that actually have something to do with analyzing the issue and not "game is not optimized yet" brambling. The game is running absolutely fine until it freezes.

Where did I say single player? I get these issues on a private nitrado server

[Nudelraiben]

Originally posted by Tombs:

Originally posted by Nudelraiben:

The client is freezing, not the server. This is not a Singleplayer issue. Please only responses that actually have something to do with analyzing the issue and not "game is not optimized yet" brambling. The game is running absolutely fine until it freezes.

Where did I say single player? I get these issues on a private nitrado server

You were implying single player hosting to me by talking about server side memory leaks, which would have nothing to do with my issue as I am not hosting it on my pc.

Again please stop making comments that aren't referring to the issue of freezes. There are more than enough threads about actual crashes, optimization and co..

[Hasslefeesh]

Originally posted by Nudelraiben:

Originally posted by Tombs:

Where did I say single player? I get these issues on a private nitrado server

You were implying single player hosting to me by talking about server side memory leaks, which would have nothing to do with my issue as I am not hosting it on my pc.

Again please stop making comments that aren't referring to the issue of freezes. There are more than enough threads about actual crashes, optimization and co..

were you ever able to find a solution to this? im having the same problem now exactly what you described to a T. spoken to a ton of different people and no help at all