LowLevelFatalError

[GiraffeDude]

LowLevelFatalError [File:E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
I cant play for more then 10 minutes at this rate.

[kwahka]

I'm in the same boat. !0 minutes would be a gift, I get 2 min tops before the the error pops up. getting to be more than frustrating.

[Lhosson]

There's a few "potential" workarounds.

Turn off HAGS in Windows
Disable Menu Transitions in UI settings (in game)
Reduce render distance
Turn off Volumetric Clouds

Generally reduce graphical settings if you suspect they are too high for your hardware.

Also, make sure you have a clean install of the latest driver for your GPU.

Good luck

[kwahka]

I don't think it's due to graphics settings, I'm using a 4070ti and an i9-13900k. My crashes are happening when I'm travelling on a boat, never really when accessing inventories, so I don't think Menu Transitions is my problem. I will try turning off the clouds and reducing some settings to see if it helps but if it does that's crap optimization.

[Ben]

Originally posted by GiraffeDude:

LowLevelFatalError [File:E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at E:\dave_WC-PURPLERAIN_NVidia\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
I cant play for more then 10 minutes at this rate.

Does that alot using intel Arc A770.

[Mishi Sho]

Having so much trouble with this and its a recent thing... i have 200+ in the game and this issue didn't start happening until yesterday where its a crash every 10min.

[Fuzzy]

Originally posted by kwahka:

I don't think it's due to graphics settings, I'm using a 4070ti and an i9-13900k. My crashes are happening when I'm travelling on a boat, never really when accessing inventories, so I don't think Menu Transitions is my problem. I will try turning off the clouds and reducing some settings to see if it helps but if it does that's crap optimization.

The crashes never have anything to do with PC specs usually, it's the game itself
Don't blame the machines, blame the unoptimized game

[Anthony]

SAME ISSUE - Please help with a fix

[pull my finger]

Same issue here. Today's patch has broken something as was having no crashes at all prior to it.

[IAMISOBE]

Originally posted by Lhosson:

There's a few "potential" workarounds.

Turn off HAGS in Windows
Disable Menu Transitions in UI settings (in game)
Reduce render distance
Turn off Volumetric Clouds

Generally reduce graphical settings if you suspect they are too high for your hardware.

Also, make sure you have a clean install of the latest driver for your GPU.

Good luck :thumbalift:

I have a 4090 and 13900k and get this constantly lol

[Dradiin]

Graphics settings, turn off all settings on the right side panel. Even with yer 4090, don't use Frame generation.

[Ben]

I have submited a bug ticket on WildCard studio site https://survivetheark.com/index.php?/bugs/ark-ascended-dxgi_error_device_hung-r39545/&tab=comments#comment-141518

[GiraffeDude]

Yeah, I have an AMD Radeon RX 6900 XT and a 12th Gen Intel Core i7-12700k with 32 gb of ram. You would think I could handle high settings decently well.

[Ben]

Originally posted by GiraffeDude:

Yeah, I have an AMD Radeon RX 6900 XT and a 12th Gen Intel Core i7-12700k with 32 gb of ram. You would think I could handle high settings decently well.

It does not seem related to your build but a ongoing ARK bug impacting mostly anyone.

[Ben]

That being said, we as player make the mistake to not properly fill bug report on https://survivetheark.com/. This Steam community page is not meant for that.

[dmonroeschool]

not related to your problem but you should have gone with a ryzen 7 or 8 cpu when running a 6900xt gpu. ryzen and radeon communicate better with each other. i have a radeon 5500 xt gpu and ryzen 5 i have no issue running the game at medium settings.