ARK: Survival Ascended

ARK: Survival Ascended

View Stats:
This topic has been locked
sc0repio Nov 13, 2023 @ 3:14am
"Login failures" after game crash
My wife's SP game crashed yesterday with the same error message I've seen before.
When it was restarted though, I thought at first the stack mod had failed to load,
but the issue was worse than that.
This "Login Failure" message flashed on the screen for a second...
& there was no listings at all in the new mods or Join servers sections.
I uninstalled the game, deleted the folder,
then downloaded & re-installed
but same issue - "Login fail" & no servers or mod list.

How do I fix this??
< >
Showing 1-15 of 49 comments
pieisready Nov 14, 2023 @ 8:44am 
Even I'm having the same issue after the game crashed. Tried everything but didn't work. If any fix please let me know.
Toryuu Nov 14, 2023 @ 8:58am 
Im having the same problem, at the main menu it says Player1 instead of my Steam name and when i try to login to the servers they dont appeare and it kicks me out to main menu
pieisready Nov 14, 2023 @ 11:48am 
Yeah, player1 it's showing instead of the steam name, it's the same issue, hope there is a solution
Darksaint Nov 14, 2023 @ 11:55am 
Have you folks attempted File verification ? Could be corrupted player folder.
sc0repio Nov 14, 2023 @ 1:41pm 
Originally posted by twitch.tv/darksaintproductions:
Have you folks attempted File verification ? Could be corrupted player folder.
Yep. That was the 1st option tried...
& just for the record, it reported "All files passed validation".
I also deleted the remaining folder & files after the uninstall.
pieisready Nov 14, 2023 @ 8:19pm 
Yeah, file verification also didn't work.
sc0repio Nov 15, 2023 @ 4:33pm 
UPDATE
OK that last ASA update patch (332 MB+) fixed the issue with BattleEye.
The game is still failing the Login on launch, showing as "Player1" rather than the user's STEAM name & no mod list or servers showing.
pieisready Nov 16, 2023 @ 11:36am 
Still the same even after the update, reinstalling the game also not working
sc0repio Nov 22, 2023 @ 4:24am 
UPDATE 2
Previous "fix" to BattleEye didn't hold.
It returned to reporting "update failed" in the little white BE launch screen after a couple of system reboots.
It's still showing as "Player 1" with no mods or servers lists.

Gotta say I'm more than a bit disappointed...
I've got over 30K hrs in ASE & over 100 in ASA so far.
She's got nearly 4K in ASE,
but this glitch locks her in vanilla SP & prevents us from playing together.
If this is left unsolved, she likely won't hit 40hrs in ASA.

I figured STEAM would get involved in the effort to correct this ASAP seeing this glitch has the ability to break THEIR login.
sc0repio Dec 1, 2023 @ 10:32am 
Update 3
When this started, I DID follow the FAQs.
I had checked ports & permissions for STEAM & ASA everything in those areas were as they should have been.
Started today off having to do a renewal of the VS service for the house.
The new deal included a newer, upgraded version of the software...
(and ya can see where this is going)
yep, the installation corrected whatever setting was fibbing.
TortugaJones Dec 29, 2023 @ 11:44am 
Originally posted by sc0repio:
Update 3
When this started, I DID follow the FAQs.
I had checked ports & permissions for STEAM & ASA everything in those areas were as they should have been.
Started today off having to do a renewal of the VS service for the house.
The new deal included a newer, upgraded version of the software...
(and ya can see where this is going)
yep, the installation corrected whatever setting was fibbing.

Can you explain a bit more how you fixed this issue? I crashed out of a multiplayer game and it has locked me into a single player only showing the player1 instead of my steam ID. My online base's security is compromised at the moment and I am desperate.
TortugaJones Dec 31, 2023 @ 1:47pm 
(Update) Fix Found

I installed a VPN and it instantly fixed this issue for me.
Last edited by TortugaJones; Dec 31, 2023 @ 1:47pm
gebsly May 15, 2024 @ 6:34am 
anyone have a fix? I cannot seem to get anything to work
Hyperion Jun 8, 2024 @ 3:36am 
Player one and can’t find the solutione
Zaddy Jun 18, 2024 @ 2:15pm 
were u able to fix the issue ?
< >
Showing 1-15 of 49 comments
Per page: 1530 50

Date Posted: Nov 13, 2023 @ 3:14am
Posts: 49