Harassment and Threatening PVE

[Mnemosynethemis]

Hello all.

We had to open tickets the other day as a tribe on our server which I wont name as I am not sure we can or not.  Asked for our tribe in chat, the very first comment we received from anyone was a Big F swear.  We asked what merited this and they continued to swear at us. Eventually telling us we are pillaring the entire map. Now took awhile to get that info. but we asked what we pillared. they refused to tell us.   My tribe took the western waterfall before the snow up top and below and the cliff to the left where the  drop occurs.  We have 4 members with more incoming maybe depending on the outcome of the GMS.  My base is at the Main river by the beavers on the cliffside.  The accuser visits often then flys away.  


Whenever I or someone in my tribe gets in game, this person always accuses us and tells others to report us of pillaring.  We have no idea his issue but we only take what we are using / building on, he refuses to tell us.  We are not taking entire forests or mountains or anything.  I didnt  pillar near the beaver spawn b4 someone asks but quite a bit up the land from them.  


One day upon entering all the pillars we put down were deleted by a GM, they did it while we were on, didnt talk to us or anything, a description in the log saying quite a few different things it could have been but we are still not sure.  First one is Excessive pillaring, 2nd blocking a base, list goes on  but it seemed just a copy/paste vague statement.. we weren't near anyone's base or excessive pillaring.  What is the correct amount of pillars to put down? We didnt put down tons everywhere, or tons near one another.  My tribe mate put in a  ticket and was told by a GM they didnt have time to look at everything on the map.  I guess meaning they just auto deleted our pillars rather than looking  at the location doing any actual work..

I put in a few tickets but they were auto solved without any feedback on their decision. we wanted to know what happened and if there was an issue how could we prevent it again, we are willing to work on whatever needs done.

We continued to try again and pillar this time even smaller than before

Still whenever I or a tribe mate enters same guy telling everyone to report us, there are a lot of young ppl on here that just take things at face value and are now chipping in telling others to do the same.  This would be Harassment would it not?  Well the GM told us  its not harassment that ppl can tell others to report you for whatever.  I would think telling others to false report is literally under the Code of Conduct which it is saying this would be indeed false reporting and going above and beyond to get others to do the same. Though others in game have seen our locations and told us there isnt an issue.

I come on today and find the same guy pillared behind my personal base, when i call him out he denies it yet i have the pics. they went all behind and into a forest.  started getting upset acting like a keyboard warrior when other people told him to stop puffing his chest when he then decided to Threaten me online that he would punch the S*** out of me and to meet him in his Country, etc...  I am 40 and too old for this..     so I am being threatened now and took a picture of it.    He started picking up his pillars but i got some pictures of it that were behind me.  I guess he didnt like other ppl telling him basically to cut it out.

Yet i have no faith in the GMs at this point.  I reported it today as I already have in the past, it just keeps getting worse with him, he even reports some others but ONLY in prime locations.  Basically he wants my spot on the map.  He build right across the river from me and behind me, threatens to report me daily and tells people apparently in the server discord to also report me and in game.  I am pretty quiet in game and love helping ppl as I did in ASE but we already lost our pillars once without a real explanation,  I really dont understand these types of people, but the GMS already sided with him once without talking with our tribe or looking at the pillars at all. I feel i threw my money away playing this game a second time.  Any advice would be appreciated.  Mainly I just wanted to talk about it.    



All replies welcome good or Negative. no worries

[TumBear]

Yes what they are doing is harrassment. Saying once isnt, but continual is, and threatening is a massive violation it T&C. if wildcard do not act on it i would take it higher. Sadly toxic players are becoming more of an issue in games, and its probably only going to get worse.

Note: Screenshot everything, with dates for your own proof of continuing harrassment

[TyranntX]

If you did indeed pillar up the map for land you won't use, then what they said and done to you is 100% justified. Don't pillar claim, its rude, it's greedy, and it isn't fair for newer players looking for a spot to build up their own base.

[StawacZ]

There are Server you get banned for spamming Pillars

[Caduryn]

There is a reason no sane Person plays on officials

[Mnemosynethemis]

Originally posted by TyranntX:

If you did indeed pillar up the map for land you won't use, then what they said and done to you is 100% justified. Don't pillar claim, its rude, it's greedy, and it isn't fair for newer players looking for a spot to build up their own base.

I completely agree with you 100%, we didnt do that and dont need much for our tribe though

[Mnemosynethemis]

Originally posted by Caduryn:

There is a reason no sane Person plays on officials

Haha I am inclined to agree : )

[Mnemosynethemis]

Originally posted by TumBear:

Yes what they are doing is harrassment. Saying once isnt, but continual is, and threatening is a massive violation it T&C. if wildcard do not act on it i would take it higher. Sadly toxic players are becoming more of an issue in games, and its probably only going to get worse.

Note: Screenshot everything, with dates for your own proof of continuing harrassment

How would I take it higher exactly? I see only the ticket process, is there a phone number or another way to escalate it? I may have missed something so simple

[retsam1]

1. Devs and support intentionally do not interact on here either in this capacity so its just other players here really only.

2. As someone else already pointed out somewhat, official servers now and even for 8 years on ASE had this issue. Currently there are less than 400 official servers but by contrast there are 30,000+ unofficial servers where these sorts of things are typically a non issue. So with 19 times the number of choices you may want to make different considerations.

[Tachyon]

Pfft, sounds like you got what you deserved. ANY pillars left to claim land you can't currently use IS "excessive pillaring" and players like you lot are the reason everyone despises Official servers and stays well clear of them.

[Gilderoy Lockhart]

Originally posted by TumBear:

Yes what they are doing is harrassment. Saying once isnt, but continual is, and threatening is a massive violation it T&C. if wildcard do not act on it i would take it higher. Sadly toxic players are becoming more of an issue in games, and its probably only going to get worse.

Note: Screenshot everything, with dates for your own proof of continuing harrassment

"Take it higher" like these clowns actually care about solving harassment reports. This game is a massive ♥♥♥♥ heap right now, the very LAST thing they give a damn about right now is sifting through PVE "he said a bad word!" reports

[Mnemosynethemis]

Originally posted by Tachyon:

Pfft, sounds like you got what you deserved. ANY pillars left to claim land you can't currently use IS "excessive pillaring" and players like you lot are the reason everyone despises Official servers and stays well clear of them.

I agree , pillaring areas not in use would seem excessive but we are not doing that. pillars are literally just around my base and not that far out

[Evren]

Working as intended by WC.