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Thank you, I'll give this a try. I hadn't thought to snap a foundation first so maybe that's what I'm missing.
I did rearrange things and do a foundation > ceiling > elevator track, but I still had the same "stuck" issue where the platform would come up and stop a half-wall distance from the top.
Solution: Foundation directly on platform at the edge > 2 ceilings straight out > pillar snapped to the middle of the farthest ceiling, then straight down to the ground.
The reason for this is when the elevator track is in "snap" mode it can't be rotated around so that the back is facing the player. By putting it 2 ceilings out, and snapping it to the second ceiling on the side closest to the platform, the track will flip the right direction. Track should face away from the tree platform, and the X backing should face towards the tree platform.
From this point I had to repeat steps a few times to get the height right, but I pillared with the track straight down and snapped the elevator platform until I found the right spot where it wouldn't clip into the ground, then lined with ceilings underneath it (snapped to the previously placed pillars). This is the spot where the ground level landing pad can be built out to create foundation support.
I then went back to the top and removed the second ceiling that the track was snapped to in order to face the right way. This will result in a majority of the structures to "collapse", but in my case the bits closest to the ground were left behind because of having foundation support. I could then build in reverse, snap the track and built it from the ground up, instead of top down, and the platform now rises/lands flush with my landing area at the top of the tree platform.
All in all it looks nice and is perfectly usable, but the whole ordeal wouldn't be necessary if A) the clipping wasn't such an issue, and B) if WC let us use E to flip the track to face the right direction in the first place when snapping.
https://www.reddit.com/r/ARK/s/MfHpAXq6Nw
Look at this and notice how the track for the elevator has those vertical bars, or track, for the elevator to run on, the other side of the track piece has "X" support braces. I believe that's what OP meant with the direction it faces. If you have the "X" facing you, I believe you can still place the platform but it won't fully raise/lower.
Also, in that video, though I'm not exactly sure why they're having their problem, I think it's something else but it looks like a similar issue OP was having. I think there are multiple causes for a platform not fully raising/lowering.
bit late with this but was having the exact same issue and this works exactly how it should.