ARK: Survival Ascended

ARK: Survival Ascended

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NyxNocturnal Oct 28, 2023 @ 3:07am
UE-ShooterGame Game has crashed and will Close Error
I keep getting this UE-Shootergame Game has crashed and will close error and I don't know how to correct. I have tried verifying files, uninstalling and reinstalling and re-verifying multiple times. This all happened after my first initial install, I got loaded into a server, made my char and when I attempted to load onto the Island my game froze. Anyone able to provide some guidance or other options to try to remedy this situation? Thank you!
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Showing 1-15 of 24 comments
pouz-in-epitek Oct 28, 2023 @ 3:24am 
hi,

yesterday, before the maj i was able to play without crashing
today, after the maj, i can play 5 to 10 min before the game crashes.

i play on a i9 13900k and 4090 rtx 1080p


the report :

LowLevelFatalError [File:E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG



Unhandled Exception: 0x00008000

CL: 449470
0x00007ffb7e6f4ffc KERNELBASE.dll!UnknownFunction []
0x00007ff6e1c96bde ArkAscended.exe!ReportGPUCrash() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Windows\WindowsPlatformCrashContext.cpp:1815]
0x00007ff6e1c3ffd0 ArkAscended.exe!FOutputDevice::LogfImpl() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Misc\OutputDevice.cpp:70]
0x00007ff6e22b7b16 ArkAscended.exe!D3D12RHI::VerifyD3D12Result() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:873]
0x00007ff6e22a42ee ArkAscended.exe!<lambda_988c3e720b66613c49115a2cfbc83a80>::operator()() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943]
0x00007ff6e2294c29 ArkAscended.exe!FD3D12DynamicRHI::ForEachQueue() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:385]
0x00007ff6e22a41f0 ArkAscended.exe!FD3D12DynamicRHI::ProcessInterruptQueue() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1093]
0x00007ff6e22a139f ArkAscended.exe!FD3D12Thread::Run() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:83]
0x00007ff6e1cb0b26 ArkAscended.exe!FRunnableThreadWin::Run() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
0x00007ff6e1cb097c ArkAscended.exe!FRunnableThreadWin::GuardedRun() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79]
0x00007ffb802a257d KERNEL32.DLL!UnknownFunction []
0x00007ffb812caa78 ntdll.dll!UnknownFunction []
thrustingdemon Oct 28, 2023 @ 3:28am 
same thing is happening to me, i load in then it crashes after about 5 minutes
Same here , same crashes all the time
Pekzo Oct 28, 2023 @ 3:31am 
i have same error and i play on amd 7950X, 4090 RTX 4K, 32gb ram
It happens every 15-30 mins and my settings are almost maxed out.
oxide Oct 28, 2023 @ 3:32am 
Originally posted by pouz-in-epitek:
hi,

yesterday, before the maj i was able to play without crashing
today, after the maj, i can play 5 to 10 min before the game crashes.

Same here, before the maj, i've played 3 hours with just a crash. Now, UE is crashing very often, always when opening any interface (inventory, chests, engrams)... :(
MoodIxam Oct 28, 2023 @ 3:33am 
same problem i got 4070 and play on mid settings
pouz-in-epitek Oct 28, 2023 @ 4:22am 
since my last message i'm playing without the Frame generation and i didn't crash. i hope it will work for you .
Last edited by pouz-in-epitek; Oct 28, 2023 @ 4:25am
NyxNocturnal Oct 28, 2023 @ 5:37am 
Originally posted by pouz-in-epitek:
since my last message i'm playing without the Frame generation and i didn't crash. i hope it will work for you .
How do you get rid of the frame generation if you are unable to load into the game? DO you know?
andage Oct 28, 2023 @ 3:27pm 
It seems the config file is "GameUserSettings" found at C:\Program Files (x86)\Steam\steamapps\common\ARK Survival Ascended\ShooterGame\Saved\Config\Windows

Look for: "bEnableDLFG=True" and change True to False then save file.
Last edited by andage; Oct 28, 2023 @ 3:36pm
PitElliott Nov 2, 2023 @ 4:40am 
Andage: Thank you for that. And the others: Just shut up if you're having the same issue. No one cares and others have to read millions of "same-here-comments" until they find a comment like andage's. SO damn annoying!
Monkey Nov 7, 2023 @ 11:08am 
i dont have bEnableDLFG in my windows file ?
nas360 Nov 7, 2023 @ 1:02pm 
Most of the crashing is caused enabling DLSS. Try disabling DLSS and using standard resolution scale and chances are you will have significantly less crashes if at all.
!BobTheBuilder22 Nov 21, 2023 @ 7:14am 
Originally posted by PitElliott:
Andage: Thank you for that. And the others: Just shut up if you're having the same issue. No one cares and others have to read millions of "same-here-comments" until they find a comment like andage's. SO damn annoying!
Blud is mad
OhSnapdragon Dec 19, 2023 @ 9:54pm 
Originally posted by Monkey:
i dont have bEnableDLFG in my windows file ?
Same. I have a file Engine.ini in that folder and no bEnableDLFG
Mephisto9000 Dec 19, 2023 @ 11:46pm 
way less crashes when i 3rd person with menu transitions or animations disabled.... in 5 days only crashed once
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Date Posted: Oct 28, 2023 @ 3:07am
Posts: 24