Game Crash Issues

[Mace]

I'm trying to give this a fair go, I really am. My initial first impressions of the game when I loaded up were pretty positive, graphics are impressive even on medium and it didn't run poorly like so many claimed. Consistently getting above 60fps with a few dips and spikes here and there which I was prepared to accept if everything else was fine.. But then it started.

I'm crashing basically every 15 to 30 minutes after loading into a Single Player game and from the looks of the discussions a lot of people seem to be having the same issue. I have an RTX 3090ti a Ryzen 9 3900x as well as 32GB worth of RAM and a clean install of up to date drivers so specs shouldn't be the issue. The game runs fine and then randomly crashes and I believe thus far it's given me two different crash reports. One saying "fatal error access violation" and the other saying "LowLevelFatalError", tried a few fixes posted on various threads but hasn't changed anything.

One of the crash errors reads as follows and seems to happen whenever I'm coming in or out of the engram menu, do not take that as 100% fact though that's just my guess.

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000400000077

CL: 449213
0x00007ff60820118a ArkAscended.exe!FD3D12DescriptorCache::SetRootConstantBuffers() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12DescriptorCache.cpp:598]
0x00007ff60823da5f ArkAscended.exe!FD3D12StateCache::ApplyState() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12StateCache.cpp:565]
0x00007ff6081fa8ad ArkAscended.exe!FD3D12CommandContext::RHIDispatchComputeShader() [E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Commands.cpp:152]
0x00007ff6083b2635 ArkAscended.exe!FRHICommandListBase::Execute() [E:\ASAContinuous\Engine\Source\Runtime\RHI\Private\RHICommandList.cpp:587]
0x00007ff6083b3d9f ArkAscended.exe!<lambda_c3c45769530a4e2f62785b74e714d2da>::operator()() [E:\ASAContinuous\Engine\Source\Runtime\RHI\Private\RHICommandList.cpp:899]
0x00007ff605222d1a ArkAscended.exe!TGraphTask<TFunctionGraphTaskImpl<void __cdecl(void),0> >::ExecuteTask() [E:\ASAContinuous\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:1311]
0x00007ff607ac2a4e ArkAscended.exe!FNamedTaskThread::ProcessTasksUntilQuit() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:648]
0x00007ff608415d31 ArkAscended.exe!FRHIThread::Run() [E:\ASAContinuous\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp:334]
0x00007ff607c4f5b6 ArkAscended.exe!FRunnableThreadWin::Run() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]
0x00007ff607c4f40c ArkAscended.exe!FRunnableThreadWin::GuardedRun() [E:\ASAContinuous\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79]
0x00007ffdb570257d KERNEL32.DLL!UnknownFunction []
0x00007ffdb6fcaa78 ntdll.dll!UnknownFunction []

Crash in runnable thread RHIThread

[Metaspark]

Press esc > click save game

[Mace]

Absolute legend, I can't believe I completely missed that. I was automatically going off ASE rules with constant autosaves.

Issues regarding progress loss has been resolved thanks to the guy above. Crashes are still a very horrendous issue, happening almost instantly whenever I load back into my save file now.

[Raptor 55]

Crashed 45 min into single player, lost everything i built for the last 30 min, thatch hut just gone.

[SlavicShrimp]

Same exact issue here. Happens mostly when in the engram menu and clicking around in it. Has also happened once while swapping between hotkeyed tools too quickly.

Have received those same two errors.

Latest graphics drivers are installed

3060Ti
32gb RAM
Ryzen 9 5900x
2TB NVME
1440p

Everything in graphics settings on medium and low.

[MaelstromCdn]

Same here, latest drivers installed, can't see specifically where in the interface it happens.
AMD 7900XTX
Intel i5-12600K
32GB Ram
NVME
1440p

I guess it's likely not a Videocard specific issue since I'm AMD and you're both NVidia.

I've tried moving the verifying game files, moving game to another drive, changing graphic settings from Ultra to High. Nothing has worked so far.

[Mahdniss]

I'm getting similar issues related to entering and leaving the UI too quick when using various types of containers. I think it's a rendering bug - possibly a timing issue with the fading animation.

[GradeZero]

I am having the same issues as well. Except it usually happens when I enter a structure and then leave it. Even with DLSS turned off and running in only 1080p.

I7-8700
Nvidia RTX 2060
16GBs RAM

[anarchyxf36]

i have been getting this same error, and i've noticed that it has something to do with repeatedly opening the inventory menus. Not shure if it is the same for everyone else but if you keep repeatedly hitting the "I" key for the inventory menu does it make the game crash for others?

[JesseJ247]

Same exact thing here too. Always when closing my menu.

Nvidia RTX 3080Ti
i7-11700K
32GB Ram
Game is loaded on an SSD.

[WARRM4CHIN3]

Originally posted by Mace:

Absolute legend, I can't believe I completely missed that. I was automatically going off ASE rules with constant autosaves.

Issues regarding progress loss has been resolved thanks to the guy above. Crashes are still a very horrendous issue, happening almost instantly whenever I load back into my save file now.

i crash mostly when im going into my smithy or engrams as well waiting for this to go away so i can play some more single player :(

[clarkkent67]

I got a 3060RTX and i crash every time i go into like storage menus and only storage menus about 10 times then it crashes

[CarTrack]

Fixed Render Thread Crash!
Por CarTrack
This is a fix for the famous "Render Thread" crash, which happens very frequently in some PCs.
It took me 5 days of testing different console commands and almost anything.

You need to launch the game and then face to the ground to avoid crash.
And then type these parameters in the Console:

r.ark.UseFarMaterialOverrides 0
ark.VolumeBoxOptimization 0
ark.VertexCountScaling 1
ark.NoAsyncAssetLoading 1

You need to repeat this every time you launch the game.
It works with all settings in Medium but you can set:
Advanced Graphics to High and
Effects Quality in High

For more FPS use:
r.VolumetricCloud 0

I've tested this extensively with fly mode and hasn't crashed.
My rig is an Intel i5 7400 with a GTX 1070 and 8 GB Ram.
Ask is installed into an M2 SSD.

If you cannot get past character creation screen, launch your game with -dx11 as launch param in order to create your character.
Then restart without any parameter.

[Dradiin]

The error `Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000400000077` typically indicates that your GPU or GPU driver froze or didn't respond in time⁴. This can happen if there's an issue with your graphics card or the game files¹.

Here are some steps you can take to resolve this issue¹³:

1. **Update your graphics card drivers**.
2. **Verify integrity of game files** on Steam:
- Go to your Steam library and right-click “ARK Survival Ascended”.
- Select “Properties” and select “Installed Files”.
- Select “Verify integrity of game files”.
3. **Change a setting in your Windows Registry**:
- Press `Win + R`, type in `RegEdit`, and press Enter.
- Navigate to `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control`.
- Click the `GraphicsDrivers` folder and select `New > DWORD (32-bit) Value`.
- Name it `TdrDelay` and set its value to `10` (make sure to select Decimal).
- Reboot your PC and try to run the game again.

Please remember to be careful when editing the Windows Registry as incorrect changes can cause problems with your system. If these steps don't resolve the issue, it might be a problem with the game itself, and you may need to wait for an update from the developers¹.


(1) EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000004. https://steamcommunity.com/app/1149460/discussions/0/4687682349654057122/.
(2) Frequent EXCEPTION_ACCESS_VIOLATION crashes.. https://steamcommunity.com/app/1282100/discussions/1/3809533247343822370/.
(3) Steam Community :: Guide :: How to fix: "Unhandled Exception: EXCEPTION .... https://steamcommunity.com/sharedfiles/filedetails/?id=2439552592.
(4) Crashes as soon as I push start on single-player (HELP WANTED). https://steamcommunity.com/app/2399830/discussions/0/3881599433106549034/.
(5) EXCEPTION_ACCESS_VIOLATION Master Thread - EA Answers HQ. https://answers.ea.com/t5/Technical-Issues/EXCEPTION-ACCESS-VIOLATION-Master-Thread/td-p/12512819.

[CarTrack]

The only thing that fixed it for me is this command:

ark.VertexCountScaling 1

This will prevent the crash from happening!