What to do ?

[I r i d i s]

What to do about the long waiting time ? i didnt make it even start and every time is installign something? Please help i really wanna play it.

[Colen Bardbarian]

Sorry, not sure I fully understand. What exactly is the problem you're having?

[I r i d i s]

Even After 10 minuts of waiting the game won't start ?? Why

[akryl]

Same for me. I have buy this game, everything is ok about my uplay account. But still a very nice Dark Screen....

[Semprini]

From the official forum:

Other troubles launching the game

We saw that some users have installed a special codec (k-lite codecs) that prevents the game from working. shwed posted a work arround on steam. Thank you for that:

solved for me (in my system installed k-lite codecs)

http://limbic-entertainment.de/images/ubiforums/238750_screenshots_lav_video_settings.jpg

ps. LAV Video Settings.
x:\ProgramData\Microsoft\Windows\Start Menu\Programs\K-Lite Codec Pack\Configuration\LAV Video
or
klcodec -> codec tweak tool -> directshow filters -> lav video decoder

[I r i d i s]

Dont see lav video decoder in there ?

[Semprini]

You have to uncheck vc1 codec - http://limbic-entertainment.de/images/ubiforums/238750_screenshots_lav_video_settings.jpg

[I r i d i s]

i dont find that file and i dont understand RUSSIAN

[I r i d i s]

and i got no LAV Video

[Semprini]

whstas your windows version? Do you have k-lite installed? COuld be theWIndows Media Player too -

"Black Screen at start

If you experience a black screen when starting the game, you might not have the latest Windows Media Player (11 or 12), which you need in order for the intro movie to start. This normally comes with your normal windows update, however for XP you’ll need to do this manually. After updating the windows media player, please run the player ones to complete the setup, before starting the game. "

[LE-Larissa]

Hi all,

First of all, thanks to Semprini for pointing out some workarrounds! :)

@TotalBarracuda: The k-light codex can deactivated at the path Semprini mentioned:

x:\ProgramData\Microsoft\Windows\Start Menu\Programs\K-Lite Codec Pack\Configuration\LAV Video
or
klcodec -> codec tweak tool -> directshow filters -> lav video decoder

Here is the whole post from our troubleshooting guide[forums.ubi.com] - I hope it helps you:

If you experience a black screen when starting the game, you might not have the latest Windows Media Player[www.microsoft.com] (11 or 12), which you need in order for the intro movie to start. This normally comes with your normal windows update, however for XP you’ll need to do this manually[www.microsoft.com]. After updating the windows media player, please run the player ones to complete the setup, before starting the game.

We saw that some users have installed a special codec (k-lite codecs) that prevents the game from working. shwed posted a work arround on steam. Thank you for that:

Opprinnelig skrevet av shwed:

solved for me (in my system installed k-lite codecs)
Link
ps. LAV Video Settings.
x:\ProgramData\Microsoft\Windows\Start Menu\Programs\K-Lite Codec Pack\Configuration\LAV Video
or
klcodec -> codec tweak tool -> directshow filters -> lav video decoder

Last but not least, if you are experiencing running the game on the laptop, it could be because the game is using the standard graphic card, instead of the one you might have additionally in your laptop. You can change this within your video settings. Please always use the best graphical settings and the best graphic card you have.

Best,
Anna (LE-Larissa)