Error ! Your video hardware is not supported by System Shock 2.

[Torbesh]

Just bought this game, can't even get to opening screen. Never encountered this problem with any other game. When the error dialogue box pops up there is a transparent window in background.

System OS= Window7/64
16GB ram
AMD Athlon(tm) II X4 630 Processor, 2800 Mhz, 4 Core(s), 4 Logical Processor(s)
Graphics Chipset AMD Radeon HD 7800 Series 2GB/GDDR5
running 1920x1080 60hz thru HDMI to 32" flatpanel tv

Mad as hell having to jump through hoops to get a game running.

Does anyone have any ideas to get this game to load past this error?
Would be nice to at least see the games load video.

[gurrenbuster]

I get this error as well, however it only happens when I try to adjust the game's video settings.

[ps47.3dfx]

post your shock2.log (and crash.dmp, if available).

[Torbesh]

Update:

This seems to have sorted itself out through no intervention on my part.

My only actions were to:
a) Verify the integrity of Game Cache - all file ok. Same error repeatidly.
b) Restarted Steam - Game now starts, but at very low resolution.
c) Changed resolution to 1980x1020. - Works fine
d) Restart game - Starts fine, still at proper resolution.

Problem was happening during my initial attemps to start game therefore I did not even have chance to see game options to make any changes. Also, I had not tried to mod game in any way.
Reading the shock2.log it seems that either my TV or Graphics Card doesn't
support or list in mode table 1776x1000. I suspect this is the resolution the game was trying to start in as that was approximate size of the transparent window behind the popup error dialogue box.
shock2.log

: PID: 3684
: CPU: arch=x86-64 , fam=586 , cpus=4
: SIMD: SSE=3 , 3DNow=1
: OS Version: 5.1.2600 Service Pack 3
: Desktop resolution: 1920 x 1080
: Virtual desktop resolution: 1920 x 1080
: -----------------------------------------------------------
: CWD: C:\Program Files (x86)\Steam\steamapps\common\SS2
: -----------------------------------------------------------
: App Version: System Shock 2 Patch Final 2.43
: --------------------- misc config -------------------------
: resname_base .
: cd_path .
: load_path .
: script_module_path .
: movie_path .\cutscenes
: mod_path DataPermMods+patch_ext
: install_path .
: language english
: game_screen_size 1920 1080
: game_screen_depth 32
: game_screen_flags 45
: game_full_screen 1
: screen_size 640,480
: screen_depth 16
: game_hardware 1
: single_display_mode 2
: ui_scale_mode 2
: use_d3d_display
: framerate_cap 100.0
: SlowFrame 4
: SlowFrameUI 10
: force_32bit
: force_32bit_textures
: mipmap_mode 2
: lm_mipmap_mode 0
: lm_init_texmem 2
: lm_filter_margin 1
: disable_lightmap_aniso
: tex_edge_padding 2
: alpha_test_as_opaque
: multisampletype 8
: d3d_disp_enable_distortionfx
: sfx_device 1
: sfx_channels 12
: sfx_vol_music -474
: sfx_vol_2d 0
: sfx_vol_3d 0
: sfx_mixer_timeout 200
: game shock
: obj_min -6144
: obj_max 2560
: max_refs 10240
: gui_font fonts\mainfont
: skip_intro
: crop_movies
: new_mantle
: z_far 512
: render_weapon_particles
: legacy_force_match_unrefs 0
: shock_single_bind_set
: shock_quicksave_slot 13
: shock_autosave_slot 14
: edit_screen_depth 16
: -----------------------------------------------------------
: Enumerating D3D9 adapters (1)...
:    Adapter 0
:       device name: \\.\DISPLAY1
:       driver     : aticfx32.dll
:       descr      : AMD Radeon HD 7800 Series
:       driver ver : 0x00080011-000A0535
:       vendor id  : 0x00001002
:       device id  : 0x00006819
:       subsys id  : 0x23201787
:       device guid: D7B71EE2-2B59-11CF-0271-2A03BEC2
:       desktop res: 1920 x 1080
:       Modes
:          640 x 480 x 16
:          720 x 480 x 16
:          720 x 576 x 16
:          800 x 600 x 16
:          1024 x 768 x 16
:          unsupported mode 1152 x 648 x 16 (not in mode table)
:          unsupported mode 1152 x 648 x 16 (not in mode table)
:          1280 x 720 x 16
:          1280 x 768 x 16
:          1280 x 800 x 16
:          1280 x 960 x 16
:          1280 x 1024 x 16
:          1360 x 768 x 16
:          1360 x 1024 x 16
:          1366 x 768 x 16
:          1440 x 900 x 16
:          1600 x 900 x 16
:          1680 x 1050 x 16
:          unsupported mode 1776 x 1000 x 16 (not in mode table)
:          unsupported mode 1776 x 1000 x 16 (not in mode table)
:          unsupported mode 1776 x 1000 x 16 (not in mode table)
:          unsupported mode 1776 x 1000 x 16 (not in mode table)
:          1920 x 1080 x 16
:          640 x 480 x 32
:          720 x 480 x 32
:          720 x 576 x 32
:          800 x 600 x 32
:          1024 x 768 x 32
:          unsupported mode 1152 x 648 x 32 (not in mode table)
:          unsupported mode 1152 x 648 x 32 (not in mode table)
:          1280 x 720 x 32
:          1280 x 768 x 32
:          1280 x 800 x 32
:          1280 x 960 x 32
:          1280 x 1024 x 32
:          1360 x 768 x 32
:          1360 x 1024 x 32
:          1366 x 768 x 32
:          1440 x 900 x 32
:          1600 x 900 x 32
:          1680 x 1050 x 32
:          unsupported mode 1776 x 1000 x 32 (not in mode table)
:          unsupported mode 1776 x 1000 x 32 (not in mode table)
:          unsupported mode 1776 x 1000 x 32 (not in mode table)
:          unsupported mode 1776 x 1000 x 32 (not in mode table)
:          1920 x 1080 x 32
:       Device Validation
:          validated ok, device added (0, E390000)
: Enumeration done
: D3DProvider: Enumerating adapter 0 modes
:    640 x 480 x 16
:    720 x 480 x 16
:    720 x 576 x 16
:    800 x 600 x 16
:    1024 x 768 x 16
:    unsupported mode 1152 x 648 x 16 (not in mode table)
:    unsupported mode 1152 x 648 x 16 (not in mode table)
:    1280 x 720 x 16
:    1280 x 768 x 16
:    1280 x 800 x 16
:    1280 x 960 x 16
:    1280 x 1024 x 16
:    1360 x 768 x 16
:    1360 x 1024 x 16
:    1366 x 768 x 16
:    1440 x 900 x 16
:    1600 x 900 x 16
:    1680 x 1050 x 16
:    unsupported mode 1776 x 1000 x 16 (not in mode table)
:    unsupported mode 1776 x 1000 x 16 (not in mode table)
:    unsupported mode 1776 x 1000 x 16 (not in mode table)
:    unsupported mode 1776 x 1000 x 16 (not in mode table)
:    1920 x 1080 x 16
:    640 x 480 x 32
:    720 x 480 x 32
:    720 x 576 x 32
:    800 x 600 x 32
:    1024 x 768 x 32
:    unsupported mode 1152 x 648 x 32 (not in mode table)
:    unsupported mode 1152 x 648 x 32 (not in mode table)
:    1280 x 720 x 32
:    1280 x 768 x 32
:    1280 x 800 x 32
:    1280 x 960 x 32
:    1280 x 1024 x 32
:    1360 x 768 x 32
:    1360 x 1024 x 32
:    1366 x 768 x 32
:    1440 x 900 x 32
:    1600 x 900 x 32
:    1680 x 1050 x 32
:    unsupported mode 1776 x 1000 x 32 (not in mode table)
:    unsupported mode 1776 x 1000 x 32 (not in mode table)
:    unsupported mode 1776 x 1000 x 32 (not in mode table)
:    unsupported mode 1776 x 1000 x 32 (not in mode table)
:    1920 x 1080 x 32
: D3DProvider: Enumeration done
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 640x480x32 (5 9 0 2D) ; 2d_surf_mode: 0
:    CreateDevice: res = D3D_OK ; 1920x1080 fmt=35 zfmt=75 cnt=1 ms=8 swap=1 fs=1 hz=0 pres=1 flags=2
: Loaded script module "allobjs"
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 1920x1080x32 (7 9 1 3D) ; 2d_surf_mode: 3
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 640x480x32 (5 9 1 2D) ; 2d_surf_mode: 0
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 1920x1080x32 (7 9 1 3D) ; 2d_surf_mode: 3
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 640x480x32 (5 9 1 2D) ; 2d_surf_mode: 0
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 1920x1080x32 (7 9 1 3D) ; 2d_surf_mode: 3
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 640x480x32 (5 9 1 2D) ; 2d_surf_mode: 0
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 1920x1080x32 (7 9 1 3D) ; 2d_surf_mode: 3
: sw framerate cap requested (10000 us)
: D3DProvider StartMode: smode 1920x1080x32 ; mode 640x480x32 (5 9 1 2D) ; 2d_surf_mode: 0