The official BUG THREAD for The Banner Saga

[Whiskey]

Post here if you have a bug for the devs.

The Banner Saga is a fairly large and complex game with lots of branching variables. We tested as much as humanly possible for a small team, but inevitably there may be bugs. We don't expect tons, but if you run across something and would like to notify us, please post any issues you find here so we can easily keep track of them in a single thread, and we'll address them in the next patch.

If you run across an uncommon problem that is hard to reproduce, please include the steps you took before the bug occurred. Thank you very much and may your experience be bug-free!

[SCHEEMSFUL]

So I played this game yet again, and came across a bug. In chapter 2 when Rook's caravan is in Frostvellr and I choose the option for Iver to push the gates open (regardless if I choose the other options first or not).

My game will load the battle scene but without any of my characters. Then it will show that I have automatically lost and Rook and the team will go back to the rest houses. Then the chapter ends there. I did some researching and to the looks of it, there really is suppose to be a battle sequence here.

Please help.

[Khatie]

Publicado originalmente por SCHEEMSFUL:

So I played this game yet again, and came across a bug. In chapter 2 when Rook's caravan is in Frostvellr and I choose the option for Iver to push the gates open (regardless if I choose the other options first or not).

My game will load the battle scene but without any of my characters. Then it will show that I have automatically lost and Rook and the team will go back to the rest houses. Then the chapter ends there. I did some researching and to the looks of it, there really is suppose to be a battle sequence here.

Please help.

Hi Schmeemsful! I think you're the player who came into Discord to discuss this in the bugs thread. If not, please feel free to head over there:

https://discord.com/invite/bannersaga

Thank you!

[KokoroKlongly]

Every time I try to redownload the game it stops downloading at the last second- any help?

[Khatie]

Publicado originalmente por KokoroKlongly:

Every time I try to redownload the game it stops downloading at the last second- any help?

Sorry to hear you have this issue!

Please try Verify Integrity of Game Files option. Steps to do so:

1. Right click on The Banner Saga in your games library
2. Click on Properties
3. Proceed to Local Files tab
4. Click on Verify Integrity of Game Files

If that does not resolve your issue, you *may* wish to completely uninstall and reinstall the game, as other game downloads may overwrite some of the needed parameters on Steam to play The Banner Saga properly. Please remember it is an older game so a fresh installation may help resolve these things.

Please let me know if this does not help.

[Ragoutje]

Hi, on Steam Deck Banner Saga 1 and 2 will randomly shut down after a fight, conversation or other transition. Game just shuts down, no error or freezing. It's not consistent but does happen at the same kind of transitions as said. Sometimes I can play for hours. Other times it will shut down after a few minutes.

[Buzzerker]

how do I change the screen resolution to make the text larger? I can't read it, it's too tiny. I have a 27 inch 2560x1440 monitor. There is no way to change the resolution or increase the size of the text. The text is fine until you actually start the game and then the pop up text is so small that I can't read it.

[Khatie]

Publicado originalmente por Ragoutje:

Hi, on Steam Deck Banner Saga 1 and 2 will randomly shut down after a fight, conversation or other transition. Game just shuts down, no error or freezing. It's not consistent but does happen at the same kind of transitions as said. Sometimes I can play for hours. Other times it will shut down after a few minutes.

The game is not officially optimized or certified for Steam Deck; we're sorry you're having this issue.

[Khatie]

Publicado originalmente por Buzzerker:

how do I change the screen resolution to make the text larger? I can't read it, it's too tiny. I have a 27 inch 2560x1440 monitor. There is no way to change the resolution or increase the size of the text. The text is fine until you actually start the game and then the pop up text is so small that I can't read it.

Sorry to hear you're having this issue!

Someone in our player community may have experience with this! Please join the Banner Saga community, here in Discord:

https://discordapp.com/invite/bannersaga

Thank you.

[kranach777]

Hello,

I have an issue with game completions achievments. I have gotten all other achievements, however those that require completing game are not awarded, even though i finished the game twice and did all the requirements. E.g. on my second run I:

- have Egil still alive
- played on Hard all the time (switched before starting savegame/tutorial)
- never lost a battle (apart from first Bellower encounter ofc)
- never had Alette fight non-dredge
- never had poor morale

So I would expect to have 5+ achievments after finishing game, yet I got 0.

Is this some kind of bug? Can anyone tell me how to fix it?

Playing on Windows 10 PC if that matters.

EDIT oop, nevermind, I had this issue yesterday, yet today when i launched steam, i suddenly see all those achievments suddenly show up. Not sure what happened and why it was awrded only now, but won't complain. Awesome game btw!

[Marmas]

Hi.

Have an issue where in the last fight when kill all opponents and reduce boss health 0/1 - nothing happening. All characters avatars disappeared like other icons. Characters just standing and nothing happening.

Can someone help pls?

[Khatie]

Publicado originalmente por kranach777:

Hello,

EDIT oop, nevermind, I had this issue yesterday, yet today when i launched steam, i suddenly see all those achievments suddenly show up. Not sure what happened and why it was awrded only now, but won't complain. Awesome game btw!

VERY glad this is fixed for you!! Congrats. : )

[Khatie]

Publicado originalmente por Marmas:

Hi.

Have an issue where in the last fight when kill all opponents and reduce boss health 0/1 - nothing happening. All characters avatars disappeared like other icons. Characters just standing and nothing happening.

Can someone help pls?

Hi Marmas, sorry to hear you have this issue. Please reload the game and verify the integrity of the files if you can. I'm not sure why this would happen...

Hoping the next play through will fix it but we are sorry that it caused you inconvenience.

[Riddcraft]

Hi everyone. I have this problem in the Banner Saga I. I add an item to a character, but its characteristics in the menu do not change. Is this how it should be? For example, he had a strength of level 5, I add an item that increases strength, but the character's strength remains the same, still level 5. Is this a bug or is this how it should be?

[Grazzi Kruma]

I have banner saga and played a long time ago. Now when i try to start the game it complains that a version of adobe air is not found and cannot be downloaded... I installed adobe air manually and still doenst work. This happens for Banner Saga 1 and 2 while 3 is working normally. Basically i cant play at all.

[Khatie]

Publicado originalmente por Grazzi Kruma:

I have banner saga and played a long time ago. Now when i try to start the game it complains that a version of adobe air is not found and cannot be downloaded... I installed adobe air manually and still doenst work. This happens for Banner Saga 1 and 2 while 3 is working normally. Basically i cant play at all.

Sorry to hear this is happening for you. Sometimes when games are older (in this case 10+ years), the original supporting software gets replaced or updated during other game installations.

I've found that the only way to make sure you can run the original game is by:

1. Uninstalling the game completely (make sure you keep your saved files).
2. Uninstall any other games you're not currently playing (again, keep any saved files).
3. Uninstall Steam.
4. Reinstall Steam.
5. Reinstall Banner Saga 1 and/or 2.
6. Run the games.

We have had a stable version of the game for many years and have no immediate plans to make changes so we hope the above steps work for you!

If you wish to discuss further we're available by email: [e-mail]. Thanks.