🐞 | BUGS & PROBLEMS

[Games Incubator_Team]

Thank you for playing our game! 🤝

In case you encountered any bug during your gameplay, please report it here by filling the template below:
1. Description of problem
2. PC Specification
3. Screenshots (you can use site like imgur)

Discord - https://discord.gg/amfcqNcaqD

[AleignaJC]

My quests disappeared completely after the race to "beat Eddie's record". The quest stayed on my screen so I gave up for the day and got off, then when I got back on there were no longer quests. Is this intentional or a bug?

[DreamParableChris]

Originally posted by AleignaJC:

My quests disappeared completely after the race to "beat Eddie's record". The quest stayed on my screen so I gave up for the day and got off, then when I got back on there were no longer quests. Is this intentional or a bug?

which bonding level do you have?

[Magxene]

Originally posted by Womzicles:

Game gets stuck on when having to talk to the blacksmith with the quest. It only shows two options 1. Shoe my horse and 2. Nevermind. I did both and the quest doesn't complete, nor does any other quest show up.

DEVICE:
Processor 11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz 3.19 GHz
Installed RAM 16,0 GB (15,8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

WINDOWS:
Edition Windows 11 Pro
Version 23H2
Installed on ‎08/‎09/‎2023
OS build 22631.3447

I am having the same problem.

[Silberly]

Originally posted by DreamParableChris:

Originally posted by Silberly:

https://youtu.be/1fOn2GwCLpg

please send me your pc specification. It seems your pc is overloaded for some reason.

Betriebsystemname Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
Weitere Betriebsystembeschreibung Nicht verfügbar
Betriebsystemhersteller Microsoft Corporation
Systemname LAPTOP-DKA3BH1D
Systemhersteller HP
Systemmodell HP Pavilion Gaming Laptop 17-cd1xxx
Systemtyp x64-basierter PC
System-SKU 1Q0Q9EA#ABD
Prozessor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz, 2496 MHz, 4 Kern(e), 8 logische(r) Prozessor(en)
BIOS-Version/-Datum Insyde F.44, 28.03.2023
SMBIOS-Version 3.2
Version des eingebetteten Controllers 3.50
BIOS-Modus UEFI
BaseBoard-Hersteller HP
BaseBoard-Produkt 8745
BaseBoard-Version 03.50
Plattformrolle Mobil
Sicherer Startzustand Ein
PCR7-Konfiguration Erweiterung zum Anzeigen erforderlich
Windows-Verzeichnis C:\WINDOWS
Systemverzeichnis C:\WINDOWS\system32
Startgerät \Device\HarddiskVolume1
Gebietsschema Deutschland
Hardwareabstraktionsebene Version = "10.0.22621.2506"
Benutzername LAPTOP-DKA3BH1D\Nadine
Zeitzone Mitteleuropäische Sommerzeit
Installierter physischer Speicher (RAM) 16,0 GB
Gesamter physischer Speicher 15,8 GB
Verfügbarer physischer Speicher 10,8 GB
Gesamter virtueller Speicher 18,2 GB
Verfügbarer virtueller Speicher 12,8 GB
Größe der Auslagerungsdatei 2,38 GB
Auslagerungsdatei C:\pagefile.sys
Kernel-DMA-Schutz Ein
Virtualisierungsbasierte Sicherheit Nicht aktiviert
Windows Defender-Anwendungssteuerungsrichtlinie Erzwungen
Windows Defender-Anwendungssteuerungs-Richtlinie für den Benutzermodus Aus
Unterstützung der Geräteverschlüsselung Erweiterung zum Anzeigen erforderlich
Hyper-V - VM-Monitormoduserweiterungen Ja
Hyper-V - SLAT-Erweiterungen (Second Level Address Translation) Ja
Hyper-V - Virtualisierung in Firmware aktiviert Ja
Hyper-V - Datenausführungsverhinderung Ja

[DreamParableChris]

Originally posted by Silberly:

Originally posted by DreamParableChris:

please send me your pc specification. It seems your pc is overloaded for some reason.

Betriebsystemname Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
Weitere Betriebsystembeschreibung Nicht verfügbar
Betriebsystemhersteller Microsoft Corporation
Systemname LAPTOP-DKA3BH1D
Systemhersteller HP
Systemmodell HP Pavilion Gaming Laptop 17-cd1xxx
Systemtyp x64-basierter PC
System-SKU 1Q0Q9EA#ABD
Prozessor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz, 2496 MHz, 4 Kern(e), 8 logische(r) Prozessor(en)
BIOS-Version/-Datum Insyde F.44, 28.03.2023
SMBIOS-Version 3.2
Version des eingebetteten Controllers 3.50
BIOS-Modus UEFI
BaseBoard-Hersteller HP
BaseBoard-Produkt 8745
BaseBoard-Version 03.50
Plattformrolle Mobil
Sicherer Startzustand Ein
PCR7-Konfiguration Erweiterung zum Anzeigen erforderlich
Windows-Verzeichnis C:\WINDOWS
Systemverzeichnis C:\WINDOWS\system32
Startgerät \Device\HarddiskVolume1
Gebietsschema Deutschland
Hardwareabstraktionsebene Version = "10.0.22621.2506"
Benutzername LAPTOP-DKA3BH1D\Nadine
Zeitzone Mitteleuropäische Sommerzeit
Installierter physischer Speicher (RAM) 16,0 GB
Gesamter physischer Speicher 15,8 GB
Verfügbarer physischer Speicher 10,8 GB
Gesamter virtueller Speicher 18,2 GB
Verfügbarer virtueller Speicher 12,8 GB
Größe der Auslagerungsdatei 2,38 GB
Auslagerungsdatei C:\pagefile.sys
Kernel-DMA-Schutz Ein
Virtualisierungsbasierte Sicherheit Nicht aktiviert
Windows Defender-Anwendungssteuerungsrichtlinie Erzwungen
Windows Defender-Anwendungssteuerungs-Richtlinie für den Benutzermodus Aus
Unterstützung der Geräteverschlüsselung Erweiterung zum Anzeigen erforderlich
Hyper-V - VM-Monitormoduserweiterungen Ja
Hyper-V - SLAT-Erweiterungen (Second Level Address Translation) Ja
Hyper-V - Virtualisierung in Firmware aktiviert Ja
Hyper-V - Datenausführungsverhinderung Ja

thank you ! just sent this to our dev team. Please try to lower your graphic settings to low - then check out if the camera freeze ok ?

[GazeNeko]

Hi! I'm using DeepL.
First of all, thank you for publishing this game. I enjoy living in nature with my horse!

1. Description of problem:
[Case 1]
In Japanese language mode.
We can't see many Japanese alphabets ― Mainly on Kanji, often on Hiragana ― on many sentences, UI and scenes.
So, sometime we can't understand that what the sentence means is.

[Case 2]
I can't go to next step on this quest if I talk to the blacksmith.

[Case 3]
{HORSE_NAME]} is appearing on this horse status.

2. PC Specification:
Edition: Windows 11 Pro
Version: 23H2
Installed: ‎2023/‎01/‎22
OS build: 22631.3737
Processor: AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
RAM : 32.0 GB
System Type: 64-bit operating system, x64-based processor
Pen and Touch: Pen Support

3. Screenshots:
https://imgur.com/a/jOlcrgk

4. Other:
In my opinion and suggestion,
[case 1] bug is made by that this game is using Chinese font data when Japanese mode selected.
So I recommend you should using truly Japanese font data.
We can see same problem in other games sometimes.

probably useful for this font problem:
https://heistak.github.io/your-code-displays-japanese-wrong/
https://note.com/samezi_but/n/n4137ac35bc3a
https://gist.github.com/kgsi/ed2f1c5696a2211c1fd1e1e198c96ee4

I hope this post helps to resolve this issue and makes the game more enjoyable!

[Silberly]

i tried many other setting but nothing is working. The camera is like in the video

[Boomarena]

Originally posted by AleignaJC:

My quests disappeared completely after the race to "beat Eddie's record". The quest stayed on my screen so I gave up for the day and got off, then when I got back on there were no longer quests. Is this intentional or a bug?

I have the same problem. I have bonding level 7.

[han-love]

Two things:

1. I can't place hay in the stall at all - the option doesn't appear. How do I fix this?

2. My horse has dropped weight despite feeding it, it keeps going down. How do I increase this?

[LilyWolf]

There's a problem that I can't find my horse (it's not in the stall, nor anywhere else). It's injured but the vet says I don't have enough money to heal it. But this isn't right, it shows I have more than $1500 while he says he needs $100. I've tried to save the game, restart and reload but that didn't make a difference. Without a horse this game is unplayable.

[MrsSakagami]

Originally posted by Boomarena:

Originally posted by AleignaJC:

My quests disappeared completely after the race to "beat Eddie's record". The quest stayed on my screen so I gave up for the day and got off, then when I got back on there were no longer quests. Is this intentional or a bug?

I have the same problem. I have bonding level 7.

I have the same problem, and also on level 7. The race starts but when you reach the bridge with he sort of ruin next to it ist stops, but dosent finish the quest. And then you cant continue.

[Silberly]

Where is the support? I cant play the game cause of the laggs.... :( I am really angry about that. I want my money back...

[LilyWolf]

Originally posted by Silberly:

Where is the support? I cant play the game cause of the laggs.... :( I am really angry about that. I want my money back...

Good question. There is not much support for a game which came out a month ago, while thera are many bugs at the time

[jasonroutley]

as soon as i make an avatar and try to go onto the next step the game crashes

[Anne The Awesome]

Hi,

I am experiencing what appears to be crashes at random times. I can get past the initial conversation with the first guy, and I can run about a bit, but it always crashes within a few seconds after that.