Error trapper-DD21DD09, I can't play online!

[xXDaniGuitarXx]

I can't play online, I've never been able to connect to the online servers since I started playing the game, I'm already frustrated and want to give up, please someone help me! the error that shows on the screen is this: error trapper-DD21DD09

[Ubi-Kubiq]

Hey xXDaniGuitarXx,

thanks for reaching out.

Sorry to hear that you've never been able to connect to the online services, due to getting an error.

The first thing I'd recommend doing is taking a look at these troubleshooting steps[ubi.li] and following all of them, as they might solve the problem.

Should the issue persist, Could you try connecting to the game on an alternative network such as a mobile hotspot? This should give us a better overview of whether your current connection is causing this error message.

Thanks.