F12 Printscreen = Crash, anyone?

[Akashic]

F12 Printscreen = Crash, anyone?

[Bar]

Yep

[lonely]

++

[Petey]

Yes

[Karma]

F12 steam screenshot no crash

[ivanmanu51]

Just tried it in a cutscene and it crashed. Haven't tried it with a photo mode yet.

[[B.A.B] F A T H E R M O C K E R]

https://steamcommunity.com/app/2369390/discussions/0/6741370072199002830/
i solve that with just open Ubisoft Connect *Launcher / not ingame
Settings
scroll all way down to ... "Other"
Capture screenshot hotkey - (so i changed it from "F12" To "Num Lock" *key)

so now i dont crash anymore..
and only take screenshot useing Steam overlay... with "F12"
https://steamcommunity.com/sharedfiles/filedetails/?id=2975159289
and thats super
because i dont need to store double up,, the very same screenshots
and no more crash/slide down to desktop ;D

[Rabid Urko]

Yeah i get this crash but the solution isnt about screenshots saved in Steam ?
I get the crash when i press f12 to save a screen in Steam.

i will change to num lock in Steam.

[KING FROG]

same

[[B.A.B] F A T H E R M O C K E R]

i guess this related to i use reg Hard disk

so the Steam overlay,, take screenshot useing F12
then there be some lag / to the sync when Ubi Connect also use F12

and insted be activate,,u crach / slides down to desktop

change F12 key on Steam or Ubisoft Connect -
to divide the 2 platforms useing same screenshot - key F12.. *(by default ) *Will fix the issue

https://steamcommunity.com/app/2369390/discussions/0/6741370072204949927/

[Rabid Urko]

Cheers.

[Masterpeing]

no!

this game works like a charm and its amazing.

Thanks ubisoft

[Nite69]

Nope screenshots are fine here, my only issue is certain cutscenes and storyline bases drop in framerate and I have to exit to main game menu and continue..... but when I am exploring the rest of the map and freeroaming its fine for hours

[9thC|TurboTapczan]

Crash game

In photo mode, when I want to take a picture by pressing the f12 key game closes

[Ubi-Thrupney]

Hey everyone! Thanks so much for these reports of crashing when taking a screenshot. Many thanks in particular to Fathermocker for sharing this workaround.

I understand this seems to be caused by Steam and Ubisoft Connect both using F12 to take a screenshot.

Can you try this again after running through the steps in the troubleshooting guide[ubi.li]? In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your graphics drivers and Windows install fully updated, and you've (at least temporarily, for testing) deactivated all background programs.

For those of you who can take screenshots just fine, can you check what keys you have bound to taking screenshots in both Steam and Ubisoft Connect for me? Here[www.ubisoft.com] is our guide showing where to find this in Ubisoft Connect, and here's Valve's guide for Steam.

Thanks again for these reports, folks! I'm keen to make sure we investigate this issue :)

- Ubisoft Support

[Ubi-Thrupney]

Originally posted by 9thC|TurboTapczan:

Crash game

In photo mode, when I want to take a picture by pressing the f12 key game closes :isaac:

Hey there! I've merged your thread in with one I'd already responded to. Please see the above post for my response, and let me know if you've any questions.

- Ubisoft Support