ntdll.dll in event viewer error windows 11

[dmajica]

hi any solution why it happen ? game menu normal running then loading freeze and stop all pc :( on event viewer showing this
C:\WINDOWS\SYSTEM32\ntdll.dll error

|| || |AppName|FarCry6.exe|

|| || |||AppVersion|1.0.0.0|

|| || |||AppTimeStamp|615cc676|

|| || |||ModuleName|ntdll.dll|

|| || |||ModuleVersion|10.0.26100.2454|

|| || |||ModuleTimeStamp|7cb6b6a8|

|| || |||ExceptionCode|c0000005|

|| || |||FaultingOffset|000000000001d898|

|| || |||ProcessId|0x1b7c|

|| || |||ProcessCreationTime|0x1db5ed6d0271b86|

|| || |||AppPath|D:\Far Cry 6\bin\FarCry6.exe|

|| || |||ModulePath|C:\WINDOWS\SYSTEM32\ntdll.dll|

my specs windows 11 24H2 ddr4 32gb gtx 1650 OC ssd i5 7400 thx for help other ubisoft games working ok

[Ubi-Kubiq]

Hi dmajica,

thanks for reaching out.

I am sorry to see that the game is not working as it should.

Please try launching the game using your Admin account on PC and please make sure the games .exe files as well as the Ubisoft Connect .exe files, all have 'run as admin' permissions set in their file properties.

Please also try running an SFC scan on your PC as this will find and repair any corrupted system files that may cause those issues -> Click here[ubi.li]

Additionally, you can also check this article and follow any steps you may not have tried yet -> Click here[ubi.li]

Please keep us updated on the situation.