[Mac]The game keeps crashing

[lisongyu2009]

After I installed Mandate of Heaven DLC, the game crashes after around 10 minutes game playing. Problem report says its an EXC_BAD_ACCESS, aka Seg Fault. Does anyone also suffer from this problem?

[Laladen]

There are a lot of things here, please try them all!

Also if something works for you, please reply back to this thread stating what worked.

Some have reported the latest Nvidia drivers are causing some issues. Roll your drivers back a few versions and try that. Source[forum.paradoxplaza.com]

Evolve and MSI Gaming App are known to cause problems. Deactivate them when you want to play the game if the are installed on your computer.

Kaspersky Anti-Virus gets a false positive on the EU4.exe. If your game suddenly closes without any warning and won't launch, you need to add an exception in the AV exception list for the EU4 folder and then verify the game cache for steam to re-download the exe file.


Do you have any other Paradox games? Try and start one of those. If you experience the same issue, it's likely your C++ libraries. For these you can try reinstalling the libraries:

Uninstalling Visual C++ is done just like any other program on your system. The different versions and components will be listed in Programs and Features (or Add or Remove Programs for Windows XP). To uninstall Microsoft Visual C++:

Open Programs and Features from the Windows Control Panel (or Add or Remove Programs for Windows XP). An easy way to bring this up on non-Windows XP systems is to type "programs and features" in the search field at the bottom of the Start menu.

Uninstall everything that starts with "Microsoft Visual C++."

Download and install all of the following:

Microsoft Visual C++ 2005 SP1 Redistributable (x86)[www.microsoft.com]
Microsoft Visual C++ 2005 SP1 Redistributable (x64)[www.microsoft.com]
Microsoft Visual C++ 2008 SP1 Redistributable (x86)[www.microsoft.com]
Microsoft Visual C++ 2008 SP1 Redistributable (x64)[www.microsoft.com]
Microsoft Visual C++ 2010 SP1 Redistributable (x86)[www.microsoft.com]
Microsoft Visual C++ 2010 SP1 Redistributable (x64)[www.microsoft.com]
Microsoft Visual C++ 2012 Update 4 Redistributable (x86 and x64)[www.microsoft.com]
Microsoft Visual C++ 2013 Redistributable (x86 and x64)[www.microsoft.com]
Microsoft Visual C++ 2015 Redistributable (x86 and x64)[www.microsoft.com]

Please note that only the x86 versions will work on 32-bit systems and you should install both the x86 and x64 versions on 64-bit systems. The file names for each download are the same, so be sure to not overwrite a prior one before installing it. Download one, install it, then download the next, install it, etc.

If that doesn't work, install Adobe Reader DC from adobe.com. It seems to be fixing a registry problem with the C++ libraries that Windows is having.

Get rid of the 'installscript.vdf' file in your 'Program Files\Steam\steamapps\common\Europa Universalis IV' folder.

Then goto the following locations on your PC and re-install these:

Please go to C:\Program Files (x86)\Steam\steamapps\common\Europa Universalis IV\_CommonRedist\DirectX\Jun2010\ and run dxsetup.exe

Please go to C:\Program Files (x86)\Steam\steamapps\common\Europa Universalis IV\_CommonRedistvcredist\2010\ and run vcredist.exe and vcredist_x64.exe

Please go to C:\Program Files (x86)\Steam\steamapps\common\Europa Universalis IV\DotNet\4.0 Client Profile\ and run dotNetFx40_Client_x86_x64.exe

If those do not work. Please try a clean install using the directions below.

Manually delete the personal EU4 directory (see step 3a below) and afterwards verify the game in Steam.

If that doesn't fix the problem try a clean reinstall, i.e. all of the following and in that order:
0) unsubscribe from all mods (Favorite them first so they are easy to find and re-subscribe afterwards)
1) delete the game's local content in Steam (i.e. uninstall the game)
2) exit Steam
3a) manually delete your personal EU4 directory---its path depends on the OS:
(Note: You might want to make a backup of the local save games in there before doing that!)
- [Windows] \Users\<username>\Documents\Paradox Interactive\Europa Universalis IV\
- [macOS] /Users/<username>/Documents/Paradox Interactive/Europa Universalis IV/
- [GNU/Linux] /home/<username>/.local/share/Paradox\ Interactive/Europa\ Universalis\ IV/
3b) manually delete your EU4 Steam directory (if it still exists...)---its path depends on the OS:
- [Windows 64bit] C:\Program Files (x86)\Steam\Steamapps\Common\Europa Universalis IV\
- [Windows 32bit] C:\Program Files\Steam\Steamapps\Common\Europa Universalis IV\
- [macOS] /Users/<username>/Library/Application Support/Steam/SteamApps/common/Europa Universalis IV/ (hidden on macOS 10.7+; this[www.macworld.com] might be helpful)
- [GNU/Linux] /home/<username>/.steam/steam/steamapps/common/Europa\ Universalis\ IV/
4) restart Steam
5) reinstall the game
6) verify the game


IF THIS DOES NOT WORK THEN:


I would create a thread on the Paradox EU4 technical support forums: https://forum.paradoxplaza.com/forum/index.php?forums/euiv-technical-support.812/

Please do the following first however:

Before doing anything else check out this thread[forum.paradoxplaza.com] and the Known Issues and Solutions thread[forum.paradoxplaza.com] for common problems.

Then search their forum to see if anyone already reported the issue (and maybe got a solution as well). Do this by clicking "Search Forum" in the top right of your screen and search for your error message or description of the problem (see point 2).
But do not hijack someone else's thread unless you are 100% sure your problem is identical to theirs! If in doubt always start you own fresh thread with full problem and system details.

Use proper naming of your thread! A thread name should provide a brief description of the issue. If you can fit your platform and/or an error message in there it's even better.

• Example of bad thread name: "HELP PLEASE!"
  
• Example of a good thread name: "[Windows 7] Freeze on initializing map logic"​

Provide proper information on what you were doing when the problem occurred. Quote any error messages you receive, attach crash logs and provide a screenshot if possible. Anything you can to explain what exactly is the problem.

Provide a specification of your system. See the bottom of this post[forum.paradoxplaza.com] how to obtain a dxdiag log (assuming your on Windows)

Provide the logs associated with the particular issue you are having found in "...\Documents\Paradox Interactive\Europa Universalis IV\logs\"

[Laladen]

Now that you put Mac in the title....the vast majority of what i posted is not relevant besides the instructions to post on the Paradox forums =p

[Red Arrow00]

I have the same problem too. The game crashes when it changes months, and now I can't finish the game.

[Glados]

I have the same issue. It keeps crashing when I play a daimyo nation. I did try Ethiopia and nothing happen so I guess it's a bug from the mandate of heaven patch. Patch 1.20.1 still can't fix this.

[Laladen]

The bug below is a Mac only bug.

If you are playing as a country with Tributaries. If the Triutaries are set to send you Monarch points, this is causing a crash to desktop. To proceed past this, set your Tributaries to send you money rather than Monarch points. Paradox is aware of this bug. Source[forum.paradoxplaza.com]

[Red Arrow00]

Thanks, it works!

[Laladen]

Originally posted by Red Arrow00:

Thanks, it works!

Well it works to get your past part of the game thats screwed up. Hopefully they fix it soon.