Official Bandai Namco Support Thread :: DARK SOULS™ II Algemene discussies

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j.gov

24 apr 2014 om 19:02

Official Bandai Namco Support Thread

If you are experiencing any technical issues with Dark Souls II please get in touch with our support team so we can properly document your experiences.

Getting in touch with our support team

North and South American Customers: Please send an email with as much information as possible to support (at) namcobandaigames (dot) com.
European Customers: Please send an email with as much information as possible to customerserviceuk (at) bandainamcogames (dot) eu.
Other Regions: For other regions, please visit this page: http://www.bandainamcogames.co.uk/support

Thank you everyone for helping to identify any issues. We'll be working hard to escalate and investigate any problems you're having. We will also continue to monitor these forums for any further issues.

Cheers,

Bandai Namco Games Community Team

Laatst bewerkt door j.gov; 21 apr 2015 om 11:46

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1,606-1,620 van 4,066 reacties weergegeven

76561198134607897 28 apr 2014 om 6:00

Return my money or repair the game ( vac ban )!!!!

#1606

ZaccaDacca2613 heeft DARK SOULS™ II

28 apr 2014 om 6:02

Origineel geplaatst door P.G. notice you SUCK ツ:
Origineel geplaatst door matiko95:
Return my money or repair the game ( vac ban )!!!!
I am seriously tired of people saying refund or repair the game. They clearly told you in this very post that they're working hard on it, are you blind or just a troll?

Really they should have their game prepped and tested prior to launch though.

#1607

Whiptail

28 apr 2014 om 6:08

I've asked for a refund but still no answer from Steam support, useless, both Steam and Bandai Namco.

#1608

Alx

28 apr 2014 om 6:10

Return my money or repair the game ( vac ban )!!!!

#1609

Kekojones

28 apr 2014 om 6:10

Return my money or repair the game ( vac ban )!!!!

#1610

T-800 Unit Model 101 28 apr 2014 om 6:17

Return my money or repair the game ( vac ban )!

#1611

Detroit Smash heeft DARK SOULS™ II

28 apr 2014 om 6:29

Return my money or repair the game ( vac ban )!!!!

#1612

Fragility

28 apr 2014 om 6:35

Origineel geplaatst door forgegod:
VALVe Anti-Cheat. It's not a bug. It's a feature!

No, you have to learn to read.

There is currently a problem with Dark Souls 2 and their online feature.

As previously explained, VAC bans for games DO NOT transfer from game to game, they are specific to that game and that game alone, so if you're banned on Call of Duty then you will only be banned on Call of Duty and not any other titles.

I don't understand why this is so hard for people like you to comprehend.

But also, people who are NOT banned (VAC ban) still are having issues when connecting to the game, so yes it is a bug, so yes it is a problem on Dark Souls 2 side.

/sigh.

I don't know how else I can put this.

#1613