Completely Unplayable Poor Performance

[Frostclaw]

I just bought this game on sale. I'm trying to play it, but it runs at 9-29 FPS regardless of any and all settings I change. My GPU (GeForce RTX 3070) is at a constant 99-100% utilization, and GPU Utilization Performance Limiter is active because it's not actually being hit by a heavy enough load to need any more speed or power.

I've tried everything I can think of. Nothing affects the performance- positively or negatively. It's locked in under 20 FPS. Even 600x800 resolution doesn't run any better.

[bhavyakun26]

Did you find the fix yet?

[Frostclaw]

Originally posted by bhavya2331476:

Did you find the fix yet?

No, unfortunately. I couldn't find a single mention of my specific issue online, and after two days of fruitless efforts myself, I ended up just refunding. :(

[Mastxr_M6]

This is what they said to me to do..
Make sure the game is running in administrator mode. As well as potentially temporarily disabling any antivirus you have in case it is restricting the reading of the Config or game settings.

We also suggest disabling Game DVR if it is enabled as we have had some user have this negatively affect their gameplay.

Nvidia has a setting in their software that is supposed to limit framerate to 20 on background processes. Sometimes this can jump to active processes as well. The first would be to head into the Nvidia software and disable that completely.

Another thing that could also cause this with similar setups we have found was V-Sync where it unintentionally capped some screens that can go much higher.

It seems there could be some issues with a recent update to Windows 11 which can cause this. We are seeing this across many titles. We have reached out to Microsoft for more details on this.

[bhavyakun26]

Still not working

[bhavyakun26]

Originally posted by Mastxr_M6:

This is what they said to me to do..
Make sure the game is running in administrator mode. As well as potentially temporarily disabling any antivirus you have in case it is restricting the reading of the Config or game settings.

We also suggest disabling Game DVR if it is enabled as we have had some user have this negatively affect their gameplay.

Nvidia has a setting in their software that is supposed to limit framerate to 20 on background processes. Sometimes this can jump to active processes as well. The first would be to head into the Nvidia software and disable that completely.

Another thing that could also cause this with similar setups we have found was V-Sync where it unintentionally capped some screens that can go much higher.

It seems there could be some issues with a recent update to Windows 11 which can cause this. We are seeing this across many titles. We have reached out to Microsoft for more details on this.

I have tried all the steps but still facing the low FPS issue.

[Frostclaw]

Originally posted by Mastxr_M6:

Make sure the game is running in Administrator mode, as well as potentially temporarily disabling any antivirus you have in case it is restricting the reading of the Config or game settings.

We also suggest disabling Game DVR if it is enabled as we have had some user have this negatively affect their gameplay.

Nvidia has a setting in their software that is supposed to limit framerate to 20 on background processes. Sometimes, this can jump to active processes as well. The first step would be to head into the Nvidia software and disable that completely.

Another thing that could also cause this with similar setups we have found was V-Sync where it unintentionally capped some screens framerates that can go much higher.

It seems there could be some issues with a recent update to Windows 11 which can cause this. We are seeing this across many titles. We have reached out to Microsoft for more details on this.

Thank you for sharing their response to you.

Unfortunately, I already refunded my game, so I can't test any of these settings, however I checked them all just in case. I had already tried running the game as Administrator and set up a firewall exception for it, my Game DVR Service is disabled, the Background Application Max Framerate is set to "off" in my Nvidia Control Panel, I never use V-Sync in any of my applications, and I'm on Windows 10 Pro, not Windows 11. So it looks like none of these suggestions would have helped me.