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please contact our technical support if the problem still exists:
support@kalypsomedia.com
Cheers
thank you for letting us know about that.
Can you please share your ticket number with us?
So we can take a look.
Cheers
This ticket number is: 69299. And the dxdiag file was initially enclosed, as you required.
PS: Im not mother tongued English nor German (so it's not that easy to express myself very accurately)
we will look into your support ticket and get back to you as soon as we can say more about it.
Cheers