cannot buy battle pass

[Ema_]

i have taked 1000 platinum, but if i go in the battle pass’s section i’m seeing only “explore the battle pass”, can someone help me TT_TT

[LeftPaw]

I am buying the battle pass too, so if I'll be back later if you haven't any answers by then.
The problem most likely is having to go through the linked account thing, it might take some time before you receive the funds.

[Ema_]

just check and let me know if u can buy

[LeftPaw]

Nope. My platinum went in straight away but no I can't buy a battle pass. I wonder if they have locked it with being only 10 days of new season.
Strange that because I'm sure it highlighted yesterday, but not anymore.
At the same time we have this big update, maybe they are updating how the battlepass works as well.

[Ema_]

i don't think beacuse one my friend just buy the pass today with the token of deluxe edition, if the pass was blocked i think that he couldn't take it

[Dravic]

I will bet it's fixed by Monday afternoon if not by this Friday.

Sounds like some back-end issue, I would tweet @PezRadar etc. if I were you.

[LeftPaw]

Originally posted by Ema_:

i don't think beacuse one my friend just buy the pass today with the token of deluxe edition, if the pass was blocked i think that he couldn't take it

I don't have a clue what's going on but I will try again to day. I guess not a lot of people buy the battlepass or we would be hearing much more about this. The shop seems fine it's just the battlepass.

[Ema_]

Originally posted by LeftPaw:

Originally posted by Ema_:

i don't think beacuse one my friend just buy the pass today with the token of deluxe edition, if the pass was blocked i think that he couldn't take it

I don't have a clue what's going on but I will try again to day. I guess not a lot of people buy the battlepass or we would be hearing much more about this. The shop seems fine it's just the battlepass.

yes is very strange

[Ema_]

Originally posted by Dravic:

I will bet it's fixed by Monday afternoon if not by this Friday.

Sounds like some back-end issue, I would tweet @PezRadar etc. if I were you.

Who is @PezRadar?

[Inuyaki]

Originally posted by Ema_:

Originally posted by Dravic:

I will bet it's fixed by Monday afternoon if not by this Friday.

Sounds like some back-end issue, I would tweet @PezRadar etc. if I were you.

Who is @PezRadar?

Adam Fletcher, the Community Lead for Diablo.

If you've ever seen some D4 livestreams (or maybe tomorrow might be your first), he is the guy that moderates those streams. And he is somewhat active in the subreddit and very helpful on his twitter.

[LeftPaw]

Still not working, so I'm guessing it's not a bug or surly they would have fixed it by now.

[Rudeboy Bliss]

Yeah i bought 1000 platinum and can't buy it either wtf!

[Ultima Thule]

15 days left until the end of the season, I hope they fix it

[Inuyaki]

Originally posted by Ultima Thule:

15 days left until the end of the season, I hope they fix it

You should be able to get battle pass levels regardless. That's the reason you can always level it first and unlock the premium stuff later if you want to.

Or do you all mean that you can't see the battle pass at all? Even not the free stuff?
I am not sure if I understand the problem correctly. Any screenshots?

[LeftPaw]

Working now. I just bought it in game.

[C4RN4G3]

Hi, +1, still not working for me :( ... got an error when I choose to explore the battle pass and tejal is unable to make offers....