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Can buyng it on game with wallet on steam not is a problem :)
I have an open ticket right now with Blizzard and they don't have a solution or time frame for when it will be resolved...
It appears to be an unreliable transaction and nobody on Steam/Valve's or Blizzard's side is taking responsibility for fixing it. You have a chance of receiving NOTHING for your purchase but apology letters that do not resolve the issue, yet.
I bought yesterday the platinum and not is first time. Not got any issue.
https://steamcommunity.com/app/2344520/discussions/0/3935643263198972803/?tscn=1699971613
After the payment, the platinum coins still not delivered.
Same here... steam support is uther useless, it is a shame that we are being scamed by them