Need help! "D3D_FEATURE_LEVEL_11_0 Direct3D 11.0 Device Creation Failed!"

[Hanauta]

What does it mean, and what do i do to fix this problem? :(

[JiminToronto]

It could mean your video card doesn't support Direct X 11, but that's just a guess.

[Laptop]

Verify the game cache -

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Post PC specs also.

[Dax]

is there a way around it without getting a new card

[Laptop]

Originally posted by Dax:

is there a way around it without getting a new card

If your GPU is not capable of running DX11, then no.

[Hanauta]

I tried verifying the game cache twice, still getting the same error.
Processor: Intel(R) Pentium(R) CPU B980 @ 2.40 GHz
Memory: 6,00 GB RAM

[ED13]

Originally posted by Awesome cat:

I tried verifying the game cache twice, still getting the same error.
Processor: Intel(R) Pentium(R) CPU B980 @ 2.40 GHz
Memory: 6,00 GB RAM

What video card are you running?

[Hanauta]

Intel(R) HD Graphics

[Laptop]

Originally posted by Awesome cat:

Intel(R) HD Graphics

That's... not a gaming GPU. Nor is it DX11 capable.

[Doc_Scranton]

Sorry to tell you Awesome cat but none of your specs meet the minimum required for the game.

System Requirements
MINIMUM:
OS: 64 bit: Vista, Win 7, Win 8, Win 10
Processor: Intel Core i5-650, 3.2 GHz or AMD Phenom II X4 965, 3.4 Ghz
Memory: 6 GB RAM
Graphics: NVIDIA GeForce GTX 660ti (2 GB Memory or higher) or AMD Radeon HD 7870 (2 GB Memory or higher)
DirectX: Version 11
Storage: 32 GB available space
Additional Notes: PlayStation 4 controller support

[ED13]

Buy a DX11 GPU or get a refund, only things you can do. Why did you not read the requirements on the Store page?

[Hanauta]

I got Mad Max as a christmas present.

[Laptop]

Originally posted by Co-Pilawt Kat:

I got Mad Max as a christmas present.

You can refund back to Steam wallet and pick something else off the sale if you like.

[Hanauta]

How do i get a refund? I got the game on a DVD, and i dont see an option to get a refund, in the steam support.

[Cuddle Bunny!]

Originally posted by Co-Pilawt Kat:

How do i get a refund? I got the game on a DVD, and i dont see an option to get a refund, in the steam support.

No chance for refund with opened store copy

[Cuddle Bunny!]

With how low your specs are a PS2 would play games better. You should have gotten Mad max on your PS4