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NBA 2K24 > General Discussions > Topic Details
Z Sep 7, 2023 @ 8:59pm
Bonuses still not up?
Bought the Black Mamba edition, but literally no bonuses. Do I have to redeem these somewhere?
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Originally posted by Ninobass92:
This is from Customer Support

Thanks for reaching out to us here at 2K Support! I am Azer and I'll be assisting you today! I understand that you’re having issues with receiving your special edition content.

Please allow at least 24-48 hours, after the game has released in your region, for the content to appear.

Also, you don't have to enter any codes, the content will show up automatically on your account after a period of time.

If you have any other questions, please don’t hesitate to reach out.

Thank you,
Azer M.
2K Support
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Showing 1-15 of 80 comments
prez Sep 7, 2023 @ 9:31pm 
same
#1
yahweh Sep 7, 2023 @ 9:53pm 
SAME losing my mind
#2
timpreston Sep 7, 2023 @ 10:12pm 
Same I lost my mind also ! I’m glad it’s not just me
#3
407axel Sep 7, 2023 @ 10:24pm 
same!!
#4
shhokou1672 Sep 7, 2023 @ 10:50pm 
me too!!
#5
mike Sep 7, 2023 @ 10:52pm 
Didn't receive my VC for bying the black mamba edition.
Spent $106 on 2K to not receive any additional VC whatsoever...:steamthumbsdown:
#6
mike Sep 7, 2023 @ 10:52pm 
me too
#7
Zeokage Sep 7, 2023 @ 10:59pm 
Originally posted by Z:
Bought the Black Mamba edition, but literally no bonuses. Do I have to redeem these somewhere?
Give it a little time, they may be waiting for all the releases to happen and settle before letting those out.
#8
Babatunde Sep 7, 2023 @ 11:40pm 
same
#9
Prox Sep 7, 2023 @ 11:55pm 
Same still don't have my VC for the Black Mamba edition
#10
dwhitmire860 Sep 8, 2023 @ 12:15am 
same
#11
dwhitmire860 Sep 8, 2023 @ 12:15am 
Originally posted by dwhitmire860:
same
been waiting 3 hours alr
#12
HeavenKingRules Sep 8, 2023 @ 1:09am 
Me too.
#13
Bubu Sep 8, 2023 @ 1:10am 
same...
#14
Ninobass92 Sep 8, 2023 @ 1:25am 
This what i got from customer support. So we just have to wait...

**Please be aware that this is an automated message.** Hey there, Thank you for reaching out to 2K Support! If it's been less than 48 hours since your first log in, keep in mind that it can take some time for special edition or other DLC to show up. If it's been longer than 48 hours, we'll need the following information: * Platform ID: **-** * Platform: **-** * In-Game Registration Email: **-** * The specific content you're missing: * Picture/screenshot of the receipt of your game purchase with the date of purchase clearly visible: Once we've received these details we'll gladly take a look into this. Thanks!
#15
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Showing 1-15 of 80 comments
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NBA 2K24 > General Discussions > Topic Details
Date Posted: Sep 7, 2023 @ 8:59pm
Posts: 80

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